Authenticator App RRS feed

  • Question

  • Hello,

    I downloaded authenticator app to my new phone, when I login I choose the option to backup my account. 

    The app let me to log in, but all my codes has disappear.

    So I don't have access any of my accounts where I set up two factor authentication.

    How can solve the problem?

    Monday, January 13, 2020 10:32 AM

All replies

  • Facing same issue
    Wednesday, January 15, 2020 8:18 AM
  • Yes!! Me neither, I don't know why I installed the authentication application, this shit stinks! nobody helps and your support never responds, I'm looking for solutions but ... If someone can help me I'll be grateful cause I need recover my Facebook’s account.
    Monday, January 20, 2020 7:03 AM