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bad week and now this?!?! RRS feed

  • Question

  • Hey all.....been horrible here since Thanksgiving topping the week off before my mothers birthday with my step dad of 24 yrs passing away. 

    Here is my latest problem....at least tech related.  My daughters laptop is displaying the bootmgr missing error.  We tried doing a couple things and the days have been a blur really.  We installed the install discs 1 and 2 and it now shows the bootmgr missing error.  Any tips please to help?  

    Saturday, December 15, 2007 10:06 PM

Answers

  •  

    Hi Tamiq,

     

    Thank you for the post.

     

    I understand that the computer cannot start now and the error message “bootmgr is missing) is received.

     

    This error message usually indicates that the boot sector is damaged or missing.

     

    We can try to use the following methods to troubleshoot the issue.

     

    Method 1: Startup Repair from the Windows Recovery Environment (WinRE)

    ============================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. Click the operating system that you want to repair, and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Method 2: Rebuild BCD

    ============================================

    1. Put the Windows Vista installation disc in the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time, a currency, and a keyboard or another input method, and then click Next. 

    4. Click Repair your computer. 

    5. Click the operating system that you want to repair, and then click Next. 

    6. In the System Recovery Options dialog box, click Command Prompt. 

    7. Type Bootrec /RebuildBcd , and then press ENTER. 

     

    Method 3: Use the Windows Recovery Environment (WinRE) to run System Restore (If System Restore is enabled on your computer)

    ============================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4. Click Repair your computer. 

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next 

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction as usual and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Note: If you only have a Windows Vista OEM disk (not a retail disk), the method to enter WinRE can be different. You may need to contact your OEM to ask how to enter WinRE.

     

    What’s the result?

     

    Best regards,

    Tim Quan

    Microsoft Online Community Support

    Monday, December 17, 2007 2:26 AM
    Moderator