Solaris 9 disk snapshot reporting offline RRS feed

  • Question

  • Hi,

    I have a problem running the cross platform agent on Solaris 9. We use EMCs replication manager to mount and unmount snapshot LUNs off our SAN for backup. However some of these LUNs report that they are offline even though they are actually online and the file system can be browsed.

    I have tried:

    - Restarting the SCOM agent in Solaris.

    - Querying ./opt/microsoft/scx/bin/tools/scxcimcli -n root/scx xq "select * from SCX_FileSystemStatisticalInformation" directly. Reports IsOnline as false.

    Each time the LUN is mounted it gets a new device ID so I was wondering what part of SCOM would be holding on to the old information.

    Friday, June 17, 2011 12:43 AM


All replies




    May I know the following:


    1.    The exact alert appeared.

    2.    The monitor and the management pack which is used to monitor the disk.


    If you are using System Center Operations Manager 2007 R2 Cross Platform Monitoring Management Pack, please check the settings and configurations referring to the management pack guide:


    System Center Operations Manager 2007 R2 Cross Platform Monitoring Management Packs



    Regarding monitoring Unix or Linux computers, please also refer to the following guide:


    Monitoring Linux Using SCOM 2007 R2 Monitoring Linux Using SCOM 2007 R2



    Considering this is related to Cross Platform Solutions for System Center and we have specific forum for this , it is also recommended that you go to the corresponding forum for further investigation:


    Cross Platform Solutions for System Center Forum



    Hope this helps.



    Nicholas Li - MSFT
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Nicholas Li Friday, June 24, 2011 10:39 AM
    • Unmarked as answer by BernieWhite Sunday, July 24, 2011 10:51 PM
    Monday, June 20, 2011 6:15 AM
  • Hi Nicholas,

    The alert that appears in SCOM is "Disk is not online". It is created by the "Logical Disk Health" monitor in the Solaris 9 Operating system management pack. (but also exists in other Unix/Linux management packs).

    The management pack guides are fairly thin and don't help.

    Also we have also got some that flick back and forth between IsOnline = false and IsOnline = true every five minutes (the monitor check interval).

    Sunday, July 24, 2011 10:56 PM
  • If they are getting a new LUN identifier every time, then you will want to increase the frequency of discovery.  When an old LUN goes away, it's ID is the key to the LUN.  If it never comes back, then it will always report "offline" and the new LUN is going to be discovered next time the discovery runs.  Essentially you want to either pin the LUN identifier so the value does not change - or you will need to think of these as brand new LUNs - since the ID is the only thing we can use to talk to the SAN about a specific LUN.
    Microsoft Corporation
    Monday, July 25, 2011 6:26 PM
  • Hi Dan,

    When the discovery occurs it still doesn't fix the issue. This is because the CIM provider is still reporting IsOnline = false which is what the discovery and monitor workflows query through WSMan interfaces.

    Thursday, July 28, 2011 1:02 AM