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windows 7 blue screen error RRS feed

  • Question

  •  I began experiencing random Blue Screen shutdowns. I'm running Windows 7, 64 Bit. I've running this operating system for a couple of months with no problems. I did not recently install any new hardware. This simply began happening out of the blue. All hardware drivers are updated and all Windows patches have been applied. what should do to stop experiencing these errors.
    • Changed type Arthur Xie Thursday, August 18, 2011 7:16 AM
    Monday, August 15, 2011 10:35 PM

Answers

  • You may boot in Clean Boot Mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Tuesday, August 23, 2011 9:14 AM
    Thursday, August 18, 2011 7:18 AM

All replies

  • First step. Try using system restore back to a date before the problem started.
    There are 10 types of people in this world, those who understand binary and those who don’t.
    Tuesday, August 16, 2011 2:36 AM
  • You mention blue screen & error, so what exact error you're getting? Mind to share?
    Tuesday, August 16, 2011 2:37 AM
    Answerer
  • You may boot in Clean Boot Mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Tuesday, August 23, 2011 9:14 AM
    Thursday, August 18, 2011 7:18 AM