locked
problem dialling Australia numbers RRS feed

  • Question

  • Original Country: CAD

    01161738435366, 15 digits, works, i have a rule built in place for it

    0116432500887, 13 digits, does not work, no rules, unable to call it from my cell

    should there be a rule for 13 digit international dialling?

    Monday, July 30, 2012 4:22 PM

Answers

  • Ok I am following you now. Well with New Zealand 13 digits is valid (when you include 011) because the NZ number consists of 2(country code) + 1 (area code) + 7 (number)

    Of course the fact that you can't dial it from your cell probably means that the actual phone number is wrong even if the digit count is not.

    • Edited by ALANMAD Monday, July 30, 2012 5:00 PM
    • Marked as answer by Sean_Xiao Monday, August 6, 2012 5:17 AM
    Monday, July 30, 2012 4:59 PM
  • Hi,

    If the number is not existing, your cell phone can not call it.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by Sean_Xiao Monday, August 6, 2012 5:17 AM
    Tuesday, July 31, 2012 6:55 AM
  • Hi Mike,

      I think the person who gave you the number is missing a 1 after the 6. All Australian numbers start with 61 then code (4 is a mobile); can you double check that the number is an Australian number ? The 64 code is for New Zeland which is different.


    +--+--+--+--+--+--+--+--+--+--+ Hany Elkady IT Infrastructure Consultant +--+--+--+--+--+--+--+--+--+--+

    • Proposed as answer by Pheroah Friday, August 3, 2012 5:49 AM
    • Marked as answer by Sean_Xiao Monday, August 6, 2012 5:17 AM
    Wednesday, August 1, 2012 5:06 AM

All replies

  • Can you clarify what you asking? It appears you are saying that you trying to call Australia from your cell and it is not working. This does not appear to be a Lync question. With that said in your second example you are calling New Zealand and assuming the rest of the number is valid in should work.
    Monday, July 30, 2012 4:33 PM
  • Sorry

    I just wanted to make sure i had my facts stragiht

    01161738435366, i can call this from my cell (baseline testing), i have a rule for this and this works fine in the system

    0116432500887 is a number being provided to me as one that is "not working" i cannot even dial it from my cell phone

    i'm looking for confirmation from someone else that this 13 digit number is not legit at all

    Monday, July 30, 2012 4:41 PM
  • Ok I am following you now. Well with New Zealand 13 digits is valid (when you include 011) because the NZ number consists of 2(country code) + 1 (area code) + 7 (number)

    Of course the fact that you can't dial it from your cell probably means that the actual phone number is wrong even if the digit count is not.

    • Edited by ALANMAD Monday, July 30, 2012 5:00 PM
    • Marked as answer by Sean_Xiao Monday, August 6, 2012 5:17 AM
    Monday, July 30, 2012 4:59 PM
  • Hi,

    If the number is not existing, your cell phone can not call it.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by Sean_Xiao Monday, August 6, 2012 5:17 AM
    Tuesday, July 31, 2012 6:55 AM
  • Just to be clear.. can you call this number from a normal PSTN phone.?

    is the number routable? do you get a ringing tone?


    Iain Smith @NorthernLync www.northernlync.co.uk

    Tuesday, July 31, 2012 7:54 PM
  • Hi Mike,

      I think the person who gave you the number is missing a 1 after the 6. All Australian numbers start with 61 then code (4 is a mobile); can you double check that the number is an Australian number ? The 64 code is for New Zeland which is different.


    +--+--+--+--+--+--+--+--+--+--+ Hany Elkady IT Infrastructure Consultant +--+--+--+--+--+--+--+--+--+--+

    • Proposed as answer by Pheroah Friday, August 3, 2012 5:49 AM
    • Marked as answer by Sean_Xiao Monday, August 6, 2012 5:17 AM
    Wednesday, August 1, 2012 5:06 AM