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Internet Explorer 9 No longer installing RRS feed

  • Question

  • I've tested this on multiple machines at work at different sites and on home VM's.  The IE9-neutral.Downloaded.msu from Microsoft is corrupt or invalid.  Is this intentional? Is it going to be fixed?  Need to still be able to install IE 9 on Windows 7.  I cannot find a news release or blog saying this is intentional or dated for anytime within this month... I thought we still had another year for this?

    Thin installers no longer work, period.  Offline installers fail 100% when connected to internet, 10% of the time when not connected to internet. (Very thankful we can still install offline most of the time, but it's a real pain in an enterprise environment.)

    00:06.875: INFO:    Installing with the downloaded package. C:\Windows\TEMP\IE989EE.tmp\IE9-neutral.Downloaded.msu
    00:07.000: INFO:    Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE989EE.tmp\IE9-neutral.Downloaded\Windows6.0-KB982861-x86.cab /quiet /norestart
    00:09.360: INFO:    Process exit code 0x0000047F (1151) [The specified program is not a Windows or MS-DOS program. ]
    00:09.360: ERROR:   Neutral MSU installation failed (exit code = 0x0000047f (1151)).

    Friday, December 12, 2014 4:15 AM

Answers

  • I have got around the issue by using the "/update-no" switch on the end of the installation command line.
    • Proposed as answer by Westy182 Friday, December 12, 2014 4:18 PM
    • Marked as answer by Rob Glodt Sunday, December 21, 2014 5:22 AM
    Friday, December 12, 2014 3:39 PM

All replies

  • Hi Rob,

    I am experiencing the exact same issue as yourself. I am convinced that this has happened in conjunction with December's patches that were released on Tuesday 9th.

    We build all our machines with SCCM running the IE9 exe that then downloads the cab files from Microsoft and this issue is causing a failure each time. I'm sure MS will fix this as the issue gains momentum and more people report it but in the mean time we will be re-capturing our WIM with IE9 installed offline first.

    Friday, December 12, 2014 12:43 PM
  • 00:07.000: INFO:    Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE989EE.tmp\IE9-neutral.Downloaded\Windows6.0-KB982861-x86.cab /quiet /norestart
    00:09.360: INFO:    Process exit code 0x0000047F (1151) [The specified program is not a Windows or MS-DOS program. ]

    X86.cab?  Should you be doing this using  SysWOW64\dism.exe?  (Or that controversial SysNative  thing?)

     


    Robert Aldwinckle
    ---

    Friday, December 12, 2014 1:09 PM
    Answerer
  • 00:07.000: INFO:    Launched package installation: C:\Windows\system32\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE989EE.tmp\IE9-neutral.Downloaded\Windows6.0-KB982861-x86.cab /quiet /norestart
    00:09.360: INFO:    Process exit code 0x0000047F (1151) [The specified program is not a Windows or MS-DOS program. ]

    X86.cab?  Should you be doing this using  SysWOW64\dism.exe?  (Or that controversial SysNative  thing?)

     


    Robert Aldwinckle
    ---

    Hi Robert,

    That command line is what the executable triggers so it is all wrapped up by Microsoft.  the text above is from the C:\Windows\IE9_main.log file.

    Friday, December 12, 2014 2:01 PM
  • The log I posted is from an x86 image install.  Though this is architecture independant as it effects both x86 and x64.  This is the output of the /log: command line parameter.
    Friday, December 12, 2014 3:22 PM
  • I have got around the issue by using the "/update-no" switch on the end of the installation command line.
    • Proposed as answer by Westy182 Friday, December 12, 2014 4:18 PM
    • Marked as answer by Rob Glodt Sunday, December 21, 2014 5:22 AM
    Friday, December 12, 2014 3:39 PM
  • Thanks Westy182! This was frustrating me. I really appreciate that you shared the workaround!

    God Bless!

    Friday, December 12, 2014 4:43 PM
  • Hi all,

    Here is another thread talking about the same issue:

    Microsoft keyboard and mouse blocks IE9 installation

    The workaround is either install the MSU without Internet connection, or take use of the /update-no switch.

    Besides, if any new information related to this topic, I will update here.

    Best regards


    Michael Shao
    TechNet Community Support

    Monday, December 15, 2014 8:37 AM