desktop layout RRS feed

  • Question

  • i do remote support on  pc's when i log in with my laptop it quite often has a lower screen resolution then the pc im remoting into.


    this cause the idesktop icons on the remote to re-arrange themselvesand the screen resolution changes


    Im getting complaints from the user about this.


    Is there anyway to save the desktop layout and restore it once ive logged out


    Friday, October 21, 2011 12:28 PM


  • Hi,

    Please open options of Remote Desktop Connection, then go to Display tab=>slide to Full Screen under Display configuration for a test.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Friday, November 4, 2011 3:19 AM
    Tuesday, October 25, 2011 7:54 AM