Asked by:
How to move Open Licenses to new computer

Question
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Hello:
We have just purchased 7 new computers to replace old computers and want to reinstall Office 2016 on these computers. The problem i am having is that i get a error message informing all my licenses have been used.
How do i get this license authorized for 7 new computers. the other 7 licenses have been uninstalled and computers removed from operation
Monday, November 19, 2018 1:22 PM
All replies
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Hi,
the better forum for your question will be: https://social.technet.microsoft.com/Forums/office/en-US/home?forum=officesetupdeploy
Anyway, from https://support.office.com/en-us/article/activate-office-using-the-activation-wizard-1144e0de-e849-496e-8e33-ed6fb1b34202?ui=en-US&rs=en-US&ad=US it seems, taht you must reactivate the license by phone:
Activate after reinstalling or moving Office
Office Home & Business, Office Home & Student, and Office Professional can be installed on a single computer. If you try to install and activate these versions of Office on a different computer (owned by you or someone else), or on the same computer after a hardware change, you might see an error message that you have reached the maximum number of activations.
Note: If you own multiple one-time purchases of Office and are having trouble activating subsequent Office installs, see Change your Office product key.
If you follow the transfer terms in the Software License Terms, you can move Office to a different computer, but you must activate it by phone and then uninstall Office from the original computer.
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If you haven't installed Office on another computer yet, follow the instructions in Install Office on your PC or Mac.
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Follow the steps in Activate by telephone, described above.
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Uninstall Office from the original computer.
Good luck!
Stefan
More and news about System Center at stillcool.de and sc-orchestartor.eu .
Monday, November 19, 2018 2:56 PM -
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Thanks Stefan:
cant call in as it wont give me the phone number
Monday, November 19, 2018 3:12 PM -
"If you see the message Telephone activation is no longer supported for your product, you can ignore this error and call the numbers for your specific country/region listed in this article."
More and news about System Center at stillcool.de and sc-orchestartor.eu .
Monday, November 19, 2018 3:16 PM -
Stefan:
thank you that got it so can i use the same product code for the rest or am i going to have to do the phone call for each license
Monday, November 19, 2018 3:41 PM