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Window Update is not worked on Window 2008 Server RRS feed

  • Question

  • We have a window 2008 that cannot scan update with error below:
    2016-09-09 11:21:36:515 7472 1fd4 COMAPI WARNING: ISusInternal::GetUpdateMetadata2 failed, hr=8007000E
    2016-09-09 11:21:36:523 7472 1fd4 COMAPI IUpdateService removing volatile scan package service, serviceID = {5E17FA8F-1F16-4449-8537-19C4D4101B72}
    2016-09-09 11:21:37:901 1164 394 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0xc800042d
    2016-09-09 11:21:37:902 7472 1fd4 COMAPI WARNING: ISusInternal::RemoveService failed, hr=C800042D
    I've tried restart the server, deleted softwareDistribution folder, also tried to fixed the system by sfc /scannow but none of those method work.
    Any one have idea?
    Monday, September 12, 2016 9:33 AM

Answers

  • Hi Truong Ngoc Hieu,

    1. Where do the server update, from Microsoft update or WSUS server?

    2. Check if the DNS settings are well, if update from Internet, check if it can visit Internet, if update from WSUS server, please check if it could resolve the name of the WSUS server;

    3. Please run Windows update troubleshooter to solve general issues, if it still doesn't work, also reset windows update components:

    reset Windows Update components:

    https://support.microsoft.com/en-us/kb/971058

    4. Also restart Windows update services and BITS services.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 13, 2016 5:24 AM

All replies

  • Hi Truong Ngoc Hieu,

    1. Where do the server update, from Microsoft update or WSUS server?

    2. Check if the DNS settings are well, if update from Internet, check if it can visit Internet, if update from WSUS server, please check if it could resolve the name of the WSUS server;

    3. Please run Windows update troubleshooter to solve general issues, if it still doesn't work, also reset windows update components:

    reset Windows Update components:

    https://support.microsoft.com/en-us/kb/971058

    4. Also restart Windows update services and BITS services.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 13, 2016 5:24 AM
  • Hi Truong Ngoc Hieu,

    Could the above replies be of help? If yes, you may mark it as answer, if not, feel free to feed back.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, September 21, 2016 8:55 AM