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Software updates fail to install...

    Question

  • Howdy...

    Trying to test a couple updates deployed to 5 computers and 4 of them fail with the following error:

    Error Code:  0X87D00664

    Error Description:  Updates handler job was cancelled.

    Any thoughts???

    The log file says in RED:  Execution cancelled by job.  Update will not be monitored.

    Here's the Updateshandler.log file

    ContentAvailable notification received from CAS. UpdatesHandler 11/7/2013 2:56:53 PM 4880 (0x1310)
    Contents downloaded successfully for Update (45dd224d-d9fc-421d-a885-1788fd05f92a). UpdatesHandler 11/7/2013 2:56:53 PM 4880 (0x1310)
    ContentAvailable notification received from CAS. UpdatesHandler 11/7/2013 2:56:53 PM 1392 (0x0570)
    Contents downloaded successfully for Update (e0ed4bab-1c29-4e00-8a22-4502d10810f9). UpdatesHandler 11/7/2013 2:56:53 PM 1392 (0x0570)
    Download completed for the job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}). UpdatesHandler 11/7/2013 2:56:53 PM 4880 (0x1310)
    Successfully sent job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) success completion to the SdmAgent UpdatesHandler 11/7/2013 2:56:53 PM 1392 (0x0570)
    CompleteJob received from SDM. UpdatesHandler 11/7/2013 2:56:53 PM 4880 (0x1310)
    Complete - Job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) Cleanup. UpdatesHandler 11/7/2013 2:56:53 PM 4880 (0x1310)
    CompleteJob - Job ({2D60929F-765F-4BC9-BDE2-047BAEFE045D}) removed from job manager list. UpdatesHandler 11/7/2013 2:56:53 PM 4880 (0x1310)
    Initiating updates scan for checking applicability. UpdatesHandler 11/7/2013 2:56:54 PM 4196 (0x1064)
    Successfully initiated scan. UpdatesHandler 11/7/2013 2:56:54 PM 4196 (0x1064)
    Updates scan completion received, result = 0x0. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Method (Apply) called from SDM. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Starting job with id = {59209229-A0D3-49F9-A01C-78DA0F259F04} UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Initiating Scan. Forced = (0) UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Successfully initiated scan for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Scan completion received for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Evaluating status of the updates for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Initiating download for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Starting download on action (INSTALL) for Update (45dd224d-d9fc-421d-a885-1788fd05f92a) UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 11/7/2013 2:56:54 PM 4196 (0x1064)
    Contents already available. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Starting download on action (INSTALL) for Update (e0ed4bab-1c29-4e00-8a22-4502d10810f9) UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Contents already available. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Download completed for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Job in ready state. Triggering software update policy. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    IMaintenanceCoordinator::GetTaskState failed because MTC job has not been created yet. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Request a MTC task for execution request request id: {37CBE4F6-C75C-489A-9F95-4123BFF99C92} UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    MTC task with id {37CBE4F6-C75C-489A-9F95-4123BFF99C92}, changed state from 0 to 4 UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    Job {59209229-A0D3-49F9-A01C-78DA0F259F04} is starting execution UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    Sending ack to MTC for task with id: {37CBE4F6-C75C-489A-9F95-4123BFF99C92} UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) already connected, start processing UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    Initiating Scan. Forced = (0) UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    Successfully initiated scan for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    MTC task with id {37CBE4F6-C75C-489A-9F95-4123BFF99C92}, changed state from 4 to 5 UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    No change in the handle state. Ignoring. UpdatesHandler 11/7/2013 2:56:54 PM 4348 (0x10FC)
    Scan completion received for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    Evaluating status of the updates for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    CDeploymentJob::InstallUpdatesInBatch - Batch or non-batch install is not in progress for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). So allowing install.. UpdatesHandler 11/7/2013 2:56:54 PM 4880 (0x1310)
    CDeploymentJob::InstallUpdatesInBatch - Resetting install flag to false as method is complete UpdatesHandler 11/7/2013 2:57:21 PM 4880 (0x1310)
    Job {59209229-A0D3-49F9-A01C-78DA0F259F04} is cancelling execution UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    CancelProcessing for job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) - Finishing the updates processing. UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    Execution cancelled by job. Update will not be monitored UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SMS_SUMAgentUpdateError_Internal_Mom
    {
    ClientID = "GUID:57638E3E-A16A-4A7B-8311-DD83D1147B33";
    DateTime = "20131107211254.488000+000";
    MachineName = "LAB-APPSENSE";
    ModelName = "Site_720F847F-DBAB-43FE-BC06-ABA85246D7E5/SUM_45dd224d-d9fc-421d-a885-1788fd05f92a";
    ProcessID = 3996;
    SdmPackageVersion = "1";
    SiteCode = "CHI";
    ThreadID = 6540;
    UpdateId = "45dd224d-d9fc-421d-a885-1788fd05f92a";
    Win32ErrorCode = 2278557284;
    };
    UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    Execution cancelled by job. Update will not be monitored UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    Raising event:
    [SMS_CodePage(437), SMS_LocaleID(1033)]
    instance of SMS_SUMAgentUpdateError_Internal_Mom
    {
    ClientID = "GUID:57638E3E-A16A-4A7B-8311-DD83D1147B33";
    DateTime = "20131107211254.550000+000";
    MachineName = "LAB-APPSENSE";
    ModelName = "Site_720F847F-DBAB-43FE-BC06-ABA85246D7E5/SUM_e0ed4bab-1c29-4e00-8a22-4502d10810f9";
    ProcessID = 3996;
    SdmPackageVersion = "1";
    SiteCode = "CHI";
    ThreadID = 6540;
    UpdateId = "e0ed4bab-1c29-4e00-8a22-4502d10810f9";
    Win32ErrorCode = 2278557284;
    };
    UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    Execution completed for the job ({59209229-A0D3-49F9-A01C-78DA0F259F04}). UpdatesHandler 11/7/2013 3:12:54 PM 6540 (0x198C)
    Successfully sent job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) success completion to the SdmAgent UpdatesHandler 11/7/2013 3:12:54 PM 4872 (0x1308)
    CompleteJob received from SDM. UpdatesHandler 11/7/2013 3:12:54 PM 4040 (0x0FC8)
    Complete - Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) Cleanup. UpdatesHandler 11/7/2013 3:12:54 PM 4040 (0x0FC8)
    CompleteJob - Job ({59209229-A0D3-49F9-A01C-78DA0F259F04}) removed from job manager list. UpdatesHandler 11/7/2013 3:12:54 PM 4040 (0x0FC8)

    Thursday, November 07, 2013 10:04 PM

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