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1 Votes"the user is currently prompted for credentials as result of another aquireToken request. Please retry the aquireToken call later "
This is setup with O365 and an Intune MAM policy. This user was all setup and working when in the middle of the day the user gets the above messages and can no longer get into any Office app. We have ...Unanswered | 1 Replies | 1207 Views | Created by pgenova - Friday, August 3, 2018 2:52 PM | Last reply by OnFireAdmin - 1 hour 14 minutes ago
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0 Votes
Authenticator App reinstall - cannot activate 2F without App
Hi guys, I deleted the authenticator app from my phone and now reinstalled it. I need to scan the QR Code to add an account and for that enter the settings of my ...Unanswered | 5 Replies | 921 Views | Created by Horst321 - Sunday, November 5, 2017 9:16 AM | Last reply by Microsoft stinks bad - Sunday, October 6, 2019 5:59 PM -
0 Votes
Backup not updating
Hello everyone; few days ago I've started to use the Microsoft Authenticator App (Android) and I've logged in my Microsoft account for creating the backup, however it seems that my backup doesn't ...Unanswered | 1 Replies | 146 Views | Created by marcobiax - Thursday, September 26, 2019 9:18 AM | Last reply by Int Rins - Sunday, October 6, 2019 9:45 AM -
6 Votes
Microsoft Authenticator crashes on Huawei P9
Hello, I installed Microsoft Authenticator. After adding an account for school and work, finish the authorization. Everything went well. But A few days after, when I relaunch the ...Unanswered | 6 Replies | 1706 Views | Created by Microsoft Authenticator keeps crashes on Huawei P9 - Wednesday, January 2, 2019 9:48 AM | Last reply by ameqi27 - Thursday, October 3, 2019 9:35 AM -
0 Votes
What are the phone numbers Microsoft Authenticator may contact users from?
I'm looking for a list of phone numbers that Microsoft uses to call users for MFA. Our users are used to one particular US number which we recognize, we have suddenly new numbers, including numbers ... -
0 Votes
How to verify a device has been registered?
Hi. We have many users "enrolling" (not sure what the correct term is) their devices using the Microsoft Authenticator app. Once their device is "registered", we then apply ... -
0 Votes
Unable to setup my personal hotmail account on Microsoft Authenticator
Personal Account > then type my email address and password, get code from SMS but after I entered it I receive "Something went wrong. Please try again." I have cleared ...Unanswered | 2 Replies | 327 Views | Created by neon_lee_2002 - Wednesday, September 18, 2019 9:48 AM | Last reply by As xn - Monday, September 30, 2019 10:43 AM -
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Microsoft Authenticator
I need a new QR code so I can redo my account so I can get my email on my phone.Unanswered | 2 Replies | 645 Views | Created by Stacy Shafer - Thursday, September 26, 2019 11:38 PM | Last reply by Afsaar Assenally - Friday, September 27, 2019 9:55 AM -
0 Votes
Backup is not sync?
So is there a possibility to sync authenticator store between two devices? Ever will be? Or at least run backup/restore on ... -
0 Votes
I only get notifications when the app is open
I am using a Pixel 2XL phone and Samsung Gear S3 Frontier and I do not get notified by either and I was a few updates ago. I now have to open the app to approve. How can I fix this? ...Unanswered | 1 Replies | 150 Views | Created by mservis - Thursday, September 19, 2019 1:46 PM | Last reply by cygnal - Thursday, September 26, 2019 10:10 PM -
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Push Notifications iOS 13 does not require Authentication on Lock Screen
So I have updated to iOS 13 for my iPhone 8. When I previously used to get notifications it would require me to either enter my PIN or approve using Touch ID. However I am able to approve Logins ... -
0 Votes
authenticator feature request: account folders, search
First, my congratulations to the team for making a very nice authenticator implementation. Push notifications and the general work flow are excellent. FaceID support on iOS is excellent, ... -
0 Votes
RESOLVED: Deleted Authenticator App - Now cannot access Microsoft Office 365 Account
I upgraded to a new iPhone, but did not delete the dual factor sign in before I upgraded. Like many others, I can't log into the main work/business account for the subscription (luckily I use Authy ... -
1 Votes
Cannot add account
Why is it that when a QR code is given or you choose a manual addition, I get unable to add account on an Android, Galaxy S9 to be more specific. I have removed the app and reinstalled it and still ... -
1 Votes
Why do I always get "Unknown error" when trying to add accounts - UTTERLY USELESS
Why do I always get "Unknown error" when trying to add accounts - UTTERLY USELESSUnanswered | 1 Replies | 147 Views | Created by Nick Repton Hollis - Monday, September 23, 2019 8:12 PM | Last reply by Proed - Monday, September 23, 2019 8:25 PM -
1 Votes
Bug: Cannot add multiple Slack accounts with same email address
Slack is unusual. Instead of using a single identity for multiple workspaces, a person must have a unique identity for each workspace. Microsoft Authenticator will override an existing ...Unanswered | 1 Replies | 507 Views | Created by henningm - Tuesday, September 25, 2018 2:23 AM | Last reply by doulweapons - Monday, September 23, 2019 1:24 AM -
0 Votes
Deleted my microsoft authenticator app and cannot get the code needed to log into my email
Hello, I deleted my microsoft authenticator app and my account is not on it anymore. When I try to login to my email, a code is needed and I cannot get it through the app or ...Unanswered | 0 Replies | 420 Views | Created by Danny Aboujamra - Sunday, September 22, 2019 5:02 PM -
2 Votes
Upgraded to new iPhone and lost every account (dozens) in my authenticator app. Really need help...
Just as the title says, I upgraded to an iPhone 11 Pro Max today and after restoring from my last backup, I started logging in to several of my accounts. I didn't get very far until I was asked to ...Unanswered | 1 Replies | 648 Views | Created by JeremyHesidenz - Sunday, September 22, 2019 2:45 AM | Last reply by Lisa Mo - Sunday, September 22, 2019 3:02 AM -
2 Votes
Suddenly phone sign-in is broken for both Microsoft Account and Office 365 logins
I've had phone sign-in setup for both work and personal accounts for a long time and they worked great. Recently however, phone sign in stopped working on my Pixel 2XL (Android 10). It was working ...Unanswered | 1 Replies | 237 Views | Created by Jesse C - Wednesday, September 18, 2019 5:07 PM | Last reply by speakerjunky - Friday, September 20, 2019 6:44 PM -
0 Votes
Unable to activate iCloud Backup
Hi There, I've been using the authenticator App for over a year now and everything worked fine. Sadly, for a few weeks now, the backup function doesn't work. I made an authenticator ...Unanswered | 1 Replies | 188 Views | Created by Xays - Thursday, September 19, 2019 3:25 PM | Last reply by Thomas Biebl - Thursday, September 19, 2019 6:29 PM - Items 1 to 20 of 592 Next ›
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