No announcements
-
0 VotesSCSM 1807 - Self Portal "My Activities" filter keep loading
Hello Experts, When I click on "My Activities" filter, the page keeps on loading status and nothing happens. System SCSM 1807. Please note this issue ...Unanswered | 1 Replies | 54 Views | Created by Sn0w_MOnkEY - Wednesday, April 3, 2019 11:58 AM | Last reply by Xin Guo - 5 hours 53 minutes ago
-
0 Votes
SCSM 2016 HTML Portal Announcements not visible to portal users but they are to administrators.
I've scoped our portal users off the 'End Users' built in permissions group but I've gone over all the others and found a 'create announcement permission' but not a 'view announcement ...Unanswered | 3 Replies | 64 Views | Created by CD.Evans - Friday, April 5, 2019 2:28 PM | Last reply by Andreas Baumgarten - Saturday, April 6, 2019 2:38 PM -
0 Votes
Error when submitting service request form via SCSM 2016 portal with attachment
Hi, When submitting a service request with an attachment, I get an error that states: "Request creation failed. An object of class EnterpriseManagementObject with ID ...Answered | 9 Replies | 1416 Views | Created by bandit88x2 - Monday, August 28, 2017 3:14 PM | Last reply by CD.Evans - Thursday, April 4, 2019 11:21 AM -
0 Votes
User Login
Is it possible to prompt for user login at the SCSM portal page? We were thinking about using Service Manager for our MSP practice and I was curious if anyone else has been able to do this. We could ...Answered | 1 Replies | 141 Views | Created by kchase04 - Monday, March 4, 2019 6:00 PM | Last reply by Xin Guo - Tuesday, March 5, 2019 6:58 AM -
0 Votes
Setup of SCSM Self Service Portal issue
So we've installed SCSM 2016 (With CU5) and it looks to be working, but now we're trying to add the Self Service Portal, but after running through the installer for the self service portal (on a ...Proposed | 3 Replies | 1171 Views | Created by Dark77074 - Tuesday, November 27, 2018 5:03 PM | Last reply by billyccfs7 - Thursday, February 21, 2019 10:25 PM -
0 Votes
Create Request button in Service Manager
When selecting the Create Request button in the Self Service it displays the standard questions to create an incident. Is there a way to customize these questions or add questions to this display when ...Proposed | 1 Replies | 226 Views | Created by fin185 - Tuesday, February 5, 2019 3:25 PM | Last reply by billyccfs7 - Thursday, February 21, 2019 10:12 PM -
0 Votes
Published request offering not visible in SCSM user protal (web console)
Request offering published In service offering we have added published request offering and this service offering also published still Published ...Answered | 5 Replies | 282 Views | Created by Mahesh_Gaikwad - Thursday, January 31, 2019 9:29 AM | Last reply by HISRS - Monday, February 11, 2019 9:36 AM -
0 Votes
Portal Approvals Not Working
Hi All We are on SCSM 2012 R2 we've had an issue for a while where for some users, portal approvals are not working. If you use email approval it does ...Unanswered | 3 Replies | 175 Views | Created by Kai Tingey - Monday, January 21, 2019 12:53 AM | Last reply by Stefan Horz - Tuesday, January 22, 2019 7:40 AM -
0 Votes
Logout / Sign-Out Button in Portal
Hello Experts, How can I add "Logout" / "Sign Out" functionality/button in the SCSM End User Portal? I have disabled the SharePoint bar ...Answered | 4 Replies | 1983 Views | Created by SirLearnAlot - Friday, April 24, 2015 3:08 PM | Last reply by Maiwand Ludin - Wednesday, January 16, 2019 4:21 AM -
0 Votes
SCSM Console View - Today's Raised Incidents
Hi, I'm looking to create a new custom view for any incidents that have been opened "today". I have created one using the "Created Date" on ...Answered | 5 Replies | 1114 Views | Created by TechyGeeksHome - Friday, December 7, 2018 6:25 PM | Last reply by Abhishek Pangerkar - Monday, December 10, 2018 10:44 AM -
0 Votes
Service Manager 2012 SP1 - Portal - My requests not showing
Hello, I've had a problem with the portal. My requests are not showing up. I've performed a few procedures I've seen on forums without ...Unanswered | 9 Replies | 1049 Views | Created by SCSM 2012 SP1 - Portal - My Requests not showing - Tuesday, November 27, 2018 11:38 AM | Last reply by Stoyan Chalakov - Friday, November 30, 2018 10:26 AM -
0 Votes
SCSM 2016 announcements html5 not showing
After I updated to SCSM 2016 my "active announcements" have stopped showing up in my HTML5 portal. I had HTML5 portal with working announcements before. The portal is installed on a ...Answered | 2 Replies | 619 Views | Created by Bjørn Tore K - Sunday, May 14, 2017 4:20 PM | Last reply by Stefan Hüchtemann - Monday, November 26, 2018 1:33 PM -
1 Votes
I need to create a change management form for the SSP page
I would like the get a change management form set up on the SSP page. I am on the current branch of SCSM 2016. I cannot seem to find how or where to create a service offering for change management. I ...Answered | 5 Replies | 313 Views | Created by MEHernandez - Friday, November 16, 2018 5:32 PM | Last reply by Stoyan Chalakov - Tuesday, November 20, 2018 2:06 PM -
0 Votes
SCSM 2016 SSP changing text in Request to HTML-code when large file is attached
Hello! I have some strange error in SCSM 2016 Self service portal. While user is creating request and attaches a large file, the error message is showed and text in request fields ...Unanswered | 1 Replies | 262 Views | Created by Natalie82 - Tuesday, November 13, 2018 8:08 AM | Last reply by Stoyan Chalakov - Monday, November 19, 2018 3:18 PM -
0 Votes
SCSM - Request Offering - Need to Select User or Group That Was Not Selected Previously
Users must select unique SMEs and a Reviewers when submitting a request through the Self Service Portal. I built the Request Offering and the ...Proposed | 1 Replies | 281 Views | Created by ChadM74 - Tuesday, November 13, 2018 6:19 PM | Last reply by Stoyan Chalakov - Monday, November 19, 2018 12:10 PM -
0 Votes
Permissions to portal not maintained after 2012R2 to 2016 upgrade
I had a SCSM 2012R2 installation with the old silverlight portal. All permissions to the portal were correct. Users only seen what catalogs they had permissions to and that is all. I upgraded to SCSM ...Unanswered | 1 Replies | 231 Views | Created by Jeff Trumbull - Wednesday, November 14, 2018 6:59 PM | Last reply by Stefan Horz - Thursday, November 15, 2018 4:04 PM -
2 Votes
Disable the button to reactivate ticket
Hi there, I don't want end users to reactivate their incident ticket via portal. there is a button in the portal when a incident is already resolved where the ...Answered | 1 Replies | 317 Views | Created by Zero3000 - Wednesday, October 31, 2018 4:23 PM | Last reply by Andreas Baumgarten - Wednesday, October 31, 2018 6:33 PM -
1 Votes
SCSM HTML 5 Portal is not Mapping User CI
We just deployed the SCSM HTML 5 portal into production. Any time we have a query picket that is a USER CI (other CI types work), it does not map to the User Input. It is simply blank. Has anyone else ...Answered | 2 Replies | 344 Views | Created by zuldera7 - Monday, October 15, 2018 4:56 PM | Last reply by zuldera7 - Tuesday, October 30, 2018 7:11 PM -
0 Votes
SCSM 1801 Self-Service Portal Access for non-AD users
Hello, I am setting up the self-service portal in a situation where half the end-users are in AD and will be accessing the portal with their AD credentials. The other half ...Answered | 4 Replies | 384 Views | Created by Pascalli2 - Thursday, October 18, 2018 9:22 PM | Last reply by Pascalli2 - Sunday, October 21, 2018 1:01 AM -
1 Votes
Create request offering where I can choose affected user
Hello there, is there the possiblity to create a web-formular (request offering) that shows a input field for the affected user. So that some one can create a ...Answered | 1 Replies | 295 Views | Created by Zero3000 - Thursday, October 18, 2018 11:55 AM | Last reply by Stoyan Chalakov - Thursday, October 18, 2018 3:01 PM - Items 1 to 20 of 1218 Next ›
No announcements
