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Announcement: 2

Windows Server 2008 R2 / Server 2008 專區 announcement

  • Link
    [公告] 發佈最新常見問題解決方案部落格
    Lissam Coyote Thursday, December 19, 2013 7:53 AM

    大家好

    我們的職責之一是透過論壇與其他支援窗口,持續發佈所有最熱門的問題討論相關資訊

    我們現在要為大家介紹新的“常見問題解決方案”部落格 (英)

    在這個部落格,你會發現在微軟伺服器與開發工具中的幾個受歡迎的產品,最新最熱門的解決方案和實用資訊。

    您還可以使用標籤訂閱 Tag 的方式,來輕鬆地找到自己喜好的產品或瀏覽網頁,來探索關於Microsoft企業及開發人員產品的新消息。

    我們希望這能減少您在尋找狀況排除的資訊時間和精力。請盡情享用!

    謝謝

    Microsoft Support Team

  • Link
    [公告] 如何在TechNet論壇有效率的發問
    AChange Tuesday, September 25, 2012 3:38 AM

    首先代表論壇感謝您在TechNet論壇的發文. 由於解決線上問題較為費時的原因, 在於大多需要詳細的訊息提供, 並完全瞭解其症狀及狀況因此在您提問前, 有以下建議有助於參與討論的網友們能儘快回答您的問題:


    當你發問時

    1. 請總結您的問題狀況並給予一個最佳標題.
    它將成為他人想閱讀您問題的主要動力. 使用一個不好的標題將讓人遠離問題, 甚至認為問題描述同樣不佳, 所以相關訊息及問題務必放在討論文裡.

    2. 請在起始的發文內提供所有必要資訊.
    提供以下資訊會非常有幫助:
    - 症狀描述: 詳細描述此問題的狀況. 假使收到任何錯誤訊息, 請讓大家知道與該訊息完全一致的描述
    - 環境: 系統環境像是作業系統或應用程式的版本, 網路架構, 網域環境等.
    - 任何最近曾異動的設定: 假使問題出現在安裝應用程式及更新之後,或者更新設定, 請讓大家知道.
    - 任何額外資訊: 請告知在您發問前曾所做過的動作. 這可讓大家知道您已嘗試過的方法。

    3. 以清楚的語言描述. 避免使用錯誤的文法陳述.
    請勿使用注音文或將字體特別放大, 這在大多數的討論狀況中會被認為是挑釁或不禮貌的.

    4. 請維持在同一篇中討論.
    請避免提及您先前的問題, 更重要的是同一問題及延伸請回原發文中討論.

    5. 有禮貌地回覆.
    即便是說「我放棄解決」或者感謝該方法有效. ( 您所做的都將讓社群, 和這些付出時間的人感到溫暖與和善. )


    在回覆後

    給予正面積極回應. 當您的發問得到正確的答覆, 無論是來自微軟員工, MVP, 或一般社群朋友, 請回覆您的狀況或問題已經被解答. 甚至為這個方法標上解答: 這步驟是相當重要的, 將讓其他人從你的貼文中得到幫助.

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