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Found 1575059 threads
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0 Votes
Give Users Create Knowledge Articles Only
We want to give some users the ability to create a create knowledge articles but not to publish or delete them. I have not found a way to do this. ...Answered | 1 Replies | 628 Views | Created by Mikemaggio - Wednesday, November 22, 2017 12:25 PM | Last reply by Yan Li_ - Friday, November 24, 2017 6:00 AM -
3 Votes
How to give create/edit privileges only for Knowledge Articles, Announcements
-enable-non-admins-to-createeditdelete-announcements/) does for Annoucements so I can give non-admin users with console access within IT the ability to ...Answered | 22 Replies | 13241 Views | Created by Adam Bryer - Monday, June 6, 2011 1:05 PM | Last reply by Glen.Xapity - Friday, February 24, 2017 9:34 PM -
0 Votes
Knowledge Articles
Hi, I created a Knowledge article which I can open from the Service Manager Server when click on the "Search for knowledge articles" link. ...Answered | 4 Replies | 2597 Views | Created by DonDraper60 - Wednesday, November 2, 2011 6:51 PM | Last reply by DonDraper60 - Friday, November 4, 2011 6:19 PM -
1 Votes
knowledge articles
All the knowledge articles showing in word document.. how do I change this show in HTML..? any ideaAnswered | 2 Replies | 3509 Views | Created by k_kris - Thursday, May 13, 2010 4:35 PM | Last reply by k_kris - Friday, May 14, 2010 5:42 PM -
0 Votes
Permissions for knowledge articles
we put the NT_AUTHORITY\Authenticated Users user group in the End User role. This means that out of the box all authenticated users can read all knowledge ...Answered | 3 Replies | 4615 Views | Created by .Anders Bengtsson - Friday, August 7, 2009 4:22 PM | Last reply by Travis Wright (Microsoft) - Wednesday, August 19, 2009 2:17 AM -
0 Votes
knowledge articles user roles
Hello all, I have a support group that need the access/rights to create/publish knowledge articles. What is the best user role to use ...Unanswered | 2 Replies | 821 Views | Created by JPFG - Monday, February 3, 2014 6:23 PM | Last reply by Marat Kuanyshev - Tuesday, February 4, 2014 7:05 AM -
0 Votes
Issues with Knowledge Articles
Knowledge articles in the console or are you doing an import? Maybe this article can be helpful:Proposed | 3 Replies | 3186 Views | Created by TaylorNelsonCardno - Wednesday, August 8, 2012 3:55 AM | Last reply by Expiscornovus - Tuesday, August 14, 2012 10:20 AM -
0 Votes
Export Knowledge Articles
expressed to users as a RTF. The only major complication is that this data type is a ServerBinaryStream, which is somewhat complicated to read. you'll need ...Unanswered | 1 Replies | 908 Views | Created by Luc Marchand1 - Friday, August 15, 2014 6:03 PM | Last reply by Thomas Bianco - Friday, August 15, 2014 7:53 PM -
0 Votes
Accessing Knowledge Base Articles
Community Forums causes me to consult the Knowledge Base Articles every day. I have posted feedback to one Article where it happened. However, I will not hold my breath ...Proposed | 7 Replies | 964 Views | Created by Gerry C J Cornell - Monday, February 24, 2014 2:24 PM | Last reply by Gerry C J Cornell - Friday, March 28, 2014 12:34 PM -
2 Votes
Microsoft Knowledge Base Articles
Milos We are discussing the printing of Microsoft Knowledge Base articles. Articles you to contain a Print Option but this seems to have been removed? I ...Answered | 8 Replies | 6894 Views | Created by Gerry C J Cornell - Tuesday, May 29, 2012 10:45 PM | Last reply by Gerry C J Cornell - Sunday, June 3, 2012 12:57 PM -
2 Votes
Hiding archived knowledge articles
Hi, Using Service Manager 2012 R2. Hoping someone can help me out here. Currently when our users search for ...Answered | 2 Replies | 1130 Views | Created by Brendan DS - Thursday, January 8, 2015 3:44 PM | Last reply by Ivan Szabo - Thursday, August 18, 2016 2:30 PM -
2 Votes
Microsoft Knowledge Base Articles
for some reason support.microsft.com seems to have issues. the same articles are available on ...Answered | 2 Replies | 2600 Views | Created by Gerry C J Cornell - Tuesday, October 21, 2014 7:57 AM | Last reply by Gerry C J Cornell - Tuesday, October 21, 2014 10:12 AM -
0 Votes
Knowledge Articles Search
still only filters by the word by ignoring the number. For example you create two KA, first one contains word Test and the other one Test 2. You do a search for Test 2 and the ...Answered | 1 Replies | 4934 Views | Created by Donald Kaferi - Thursday, August 20, 2009 4:51 PM | Last reply by Travis Wright (Microsoft) - Friday, August 21, 2009 5:09 AM -
0 Votes
Importing knowledge articles into SCSM2012?
Importing Knowledge into Service Manager 2010 I think the import of Knowledge articles should be the same in SCM 2010 and SCSM ...Answered | 1 Replies | 3567 Views | Created by Dan_MS - Monday, December 19, 2011 9:56 AM | Last reply by Andreas Baumgarten - Monday, December 19, 2011 10:40 AM -
0 Votes
2012 Portal and Knowledge Articles
these articles can give you some insight on what effort it is gonna take to create your own knowledge article web part:Unanswered | 3 Replies | 4113 Views | Created by E.O - Thursday, April 26, 2012 1:27 PM | Last reply by Expiscornovus - Tuesday, August 14, 2012 12:21 PM -
0 Votes
Knowledge Base Articles Basic Information
Hello All, I was looking for information on Knowledge Based Articles . Specifically on how they are made and what tools and programs are used to create ...Answered | 2 Replies | 427 Views | Created by Mario Joseph Figueroa - Friday, September 2, 2016 10:15 PM | Last reply by Karen Hu - Wednesday, September 14, 2016 8:38 AM -
0 Votes
SCSM 2012 - Knowledge base articles
Where are the knowledge articles stored in the database? We want to identify all the knowledge article numbers in our SCSM 2012 setup ...Answered | 2 Replies | 4167 Views | Created by M-Dub - Thursday, September 20, 2012 10:50 PM | Last reply by M-Dub - Friday, September 21, 2012 7:27 PM -
2 Votes
Self-Service Portal - Knowledge Articles
self-service portal in HTML format. It also has additional features that extend users experience like the ability to rate articles online, etc. LookAnswered | 4 Replies | 5320 Views | Created by Jente Vandijck - Friday, April 20, 2012 7:07 AM | Last reply by Patrick Seidl (s2) - Saturday, January 18, 2014 1:29 PM -
0 Votes
List all Knowledge articles on the portal Help Articles
Hi Luffy, This is a blog post by Marcel (Zehner). Here it is:Unanswered | 2 Replies | 748 Views | Created by Luffy Wallis - Wednesday, October 17, 2018 9:14 AM | Last reply by Luffy Wallis - Wednesday, October 17, 2018 2:01 PM -
1 Votes
How to export knowledge articles?
Migration post online: http://systemscentre.blogspot.co.uk/2013/05/migrate-knowledge-baseAnswered | 7 Replies | 5705 Views | Created by Dan_MS - Friday, June 17, 2011 3:37 PM | Last reply by Steve Beaumont - Sunday, May 26, 2013 7:48 PM - Items 1 to 20 of 1575059 Next ›
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