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0 VotesHow to use 2 diffirent Review Activity notification for change request and service request?
created or Periodically notify when objects meet a criteria, then state as the criteria that the Review Activity - Title contains "Change" or ...Proposed | 3 Replies | 2423 Views | Created by Fuad Ahsan - Wednesday, February 6, 2013 12:18 AM | Last reply by WarrenSpier001 - Friday, February 22, 2013 12:11 AM
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Review Activity Notification Template with Change Request Data in it?
I am trying to add additional data to my review activity notification template, that adds in data entered on the Change Request the ...Answered | 1 Replies | 743 Views | Created by Bill Crum - Wednesday, February 24, 2016 10:16 PM | Last reply by Bill Crum - Monday, March 7, 2016 3:41 PM -
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Notification to Change Request Owner when Review Activity Completed
Forgot to write about it, sorry! To notify a user related with parent workitem (service request, change request, incident ...Answered | 14 Replies | 2755 Views | Created by marshalexander99 - Friday, March 21, 2014 5:12 PM | Last reply by Karl Niklas Larsson - Thursday, October 13, 2016 1:54 PM -
1 Votes
How to send Review Activity notification linked with a Change Request.
notification E-mail that XYZ Change request has an activity and it is update. I tried to create such template but didn't find any ...Answered | 6 Replies | 4147 Views | Created by anakhtar - Monday, November 28, 2011 11:13 AM | Last reply by J.Baldszun - Wednesday, May 31, 2017 8:31 AM -
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Change Request Views - In Review and Manual Activity
Ah yes, thanks - I had checked but missed that one mentioned Review and one Manual activity. Based on that is there any way to make the ...Answered | 2 Replies | 866 Views | Created by DC-1234 - Thursday, February 19, 2015 5:20 PM | Last reply by DC-1234 - Thursday, February 19, 2015 8:16 PM -
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If-Then logic for Service Request post Review Activity -=SOLVED=-
to 1 RB to review activity. Use this only for low usage service requests. 2) In the event the RB monitoring is unexpectedly ...Answered | 5 Replies | 5614 Views | Created by Ccarver - Wednesday, March 11, 2015 9:58 PM | Last reply by Ccarver - Wednesday, March 18, 2015 12:59 PM -
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Approving review activity (notification)
So let me see if I have this straight. you have a change request, which contains a review activity, and when someone approves this review ...Answered | 4 Replies | 850 Views | Created by Andev - Monday, July 21, 2014 8:42 AM | Last reply by Thomas Bianco - Tuesday, July 22, 2014 12:43 PM -
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Service Manager 2012 Change Request/Review Activity Notifications
textbox_3 and would like to include it in the approver notification. The RA is in a PA and I haven't found a solution for this.Answered | 12 Replies | 4540 Views | Created by Herb Winhoven - Wednesday, August 21, 2013 8:44 PM | Last reply by Herb Winhoven - Tuesday, November 26, 2013 3:47 PM -
1 Votes
Notification on Service Request instead of Activity
As this is on topic of what I'm searching for... Is there a way from the Review Activity email template to pull the Service Request ID, ...Answered | 9 Replies | 2340 Views | Created by Shahid Roofi - Monday, August 12, 2013 11:23 AM | Last reply by HMote - Friday, January 17, 2014 4:32 PM -
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Review activity notification
Hi Also answered inAnswered | 2 Replies | 568 Views | Created by chlava - Monday, July 24, 2017 7:41 AM | Last reply by Glen.Xapity - Monday, July 24, 2017 9:13 PM -
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Activity in and Change Request Update Change request status
Hi Greg, Thanks for your reply. Are you sure it's hard coded? I've been able to add items to the change status list, and then ...Answered | 6 Replies | 4808 Views | Created by Jason Schuster - Tuesday, May 8, 2012 4:36 AM | Last reply by Patrik Sundqvist - Thursday, May 24, 2012 7:48 AM -
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Service Manager 2012 R2 (rollup update 2) Change Request/Review Activity Email Notifications
I am trying to setup an email template for Change Request Reviewer. The email should contain as much details as possible, include Change Request ...Answered | 3 Replies | 1269 Views | Created by BGSSUP - Friday, August 8, 2014 6:32 AM | Last reply by Thomas Bianco - Saturday, August 9, 2014 3:27 PM -
1 Votes
Change Request Email Notification -
so it looks like i am missing the ‘When a Review Activity is updated’ from the Check for events: drop down. David UlrichAnswered | 3 Replies | 4115 Views | Created by DavidUlrichC3 - Thursday, August 16, 2012 11:37 AM | Last reply by DavidUlrichC3 - Thursday, August 16, 2012 5:13 PM -
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Change Request Activity Pending
Without screenshots it can be hard to scope out the issue... can you please go into the first review activity and ensure it doesn't say in progress (Just because ...Answered | 14 Replies | 1671 Views | Created by rozanw - Thursday, November 5, 2015 10:26 AM | Last reply by Foothill1 - Monday, November 30, 2015 2:07 PM -
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Approved Change Request Notification Subscription
to the list of people. Since the action is happening on the CR itself (the parent) and not an Activity that may make it easier to craft the ...Answered | 2 Replies | 3226 Views | Created by Zoeb Khan - Wednesday, August 1, 2012 2:34 PM | Last reply by KristinShulik - Thursday, October 18, 2012 6:03 PM -
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Change Request Activity tricks?
2. How can I create a loopback to a previous Activity? For example my Change Request activities looks ...Answered | 6 Replies | 4520 Views | Created by Dan_MS - Wednesday, December 15, 2010 4:46 PM | Last reply by AndersAsp - Friday, October 28, 2011 7:25 AM -
1 Votes
Notification for new service request
I checked mail server with our Exchange admin and messages never reached the mail server. I can't figure out what this is. I have one notification for new Service ...Answered | 12 Replies | 1131 Views | Created by Matouš - Saturday, December 7, 2013 6:24 PM | Last reply by Matouš - Wednesday, December 18, 2013 3:46 PM -
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Change Request info in Activity Notifications
http://blogs.technet.com/b/servicemanager/archive/2012/04/03/using-data-properties-from-the-parent-work-items-in-activity-email-templates.aspx#pi168154=4to add ...Answered | 1 Replies | 707 Views | Created by Jeff Poling - Monday, October 5, 2015 5:20 PM | Last reply by Jeff Poling - Tuesday, October 6, 2015 1:08 PM -
1 Votes
Want to use the Affected User from an Service Request in a notification text of a review activity
Hi, I have got an Service Request and a Review activity behind. When the Review activity gets "in Progress" ...Answered | 2 Replies | 1696 Views | Created by Patrick Wahlmüller - Monday, April 8, 2013 12:24 PM | Last reply by Patrick Wahlmüller - Tuesday, April 9, 2013 8:25 AM -
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Add Change request number to activity view
Is it possible to add the Change Request number to an activity view? It can be confusing to users as to which ...Answered | 1 Replies | 3282 Views | Created by Dave U - Wednesday, June 23, 2010 4:36 PM | Last reply by Ketan Ghelani [MSFT] - Wednesday, June 23, 2010 9:05 PM - Items 1 to 20 of 2450759 Next ›
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