No announcements
Found 1172555 threads
-
0 Votes
hunt groups
Yes, a hunt group can be configured to first ring on the original number and after that forwarded to the group and end up at the original number.Answered | 3 Replies | 3977 Views | Created by bdbc_ianr - Friday, May 4, 2012 3:37 PM | Last reply by chyrill stucker - Wednesday, May 30, 2012 7:37 AM -
4 Votes
UM Hunt Groups
A UM Hunt Group ties an IP Gateway to a UM Dial Plan.Answered | 8 Replies | 6162 Views | Created by John Crouch - Friday, March 9, 2012 5:29 PM | Last reply by PeterLadd - Thursday, July 17, 2014 10:58 PM -
0 Votes
IVR and HUNT group question
I want the call directly to the outside/external number, if someone call after hours.Answered | 5 Replies | 1952 Views | Created by FunnyGhost - Saturday, April 18, 2015 6:16 PM | Last reply by Emily Langley Dell - Monday, June 29, 2015 6:04 PM -
0 Votes
Assigning SIP Address to Distribuion Group for Hunt Group
Hi, You can custom Hunt Group address.Answered | 5 Replies | 4561 Views | Created by imeric82 - Sunday, October 20, 2013 7:04 PM | Last reply by Bigjoegle - Monday, March 7, 2016 5:22 PM -
1 Votes
Hunt Group (Response Group) for Lync Contact to handle 5 calls at a time
If you choose to use Response Group, note that you need to choose Parallel to offer a new call to all available agents at the same time when you create or modify an agent ...Answered | 3 Replies | 2088 Views | Created by k_kris - Monday, August 12, 2013 7:14 PM | Last reply by Lisa.zheng - Wednesday, August 14, 2013 12:24 PM -
0 Votes
lync 2010 response group hunt group error
Hi, Please make sure the Response Group service has been started.Answered | 1 Replies | 6860 Views | Created by Nep_dgarcia - Thursday, April 11, 2013 4:57 AM | Last reply by Kent-Huang - Friday, April 12, 2013 2:47 AM -
0 Votes
Maximum number of hunt groups
Hi, I found in the Microsoft documentation that the maximum number of hunt groups for a Enterprise Edition Pool with 8 Front Ends is 400.Answered | 2 Replies | 5486 Views | Created by sprober - Tuesday, June 19, 2012 1:04 PM | Last reply by Thamara.Wijesinghe - Wednesday, June 20, 2012 6:47 AM -
0 Votes
Hunt Group - Calls to external users (non Lync users)
Hi,ferrari, Would you please try to modify the queue configuration to set the call action to "Forwarding to telephone number" after queue is time out.I have ...Answered | 5 Replies | 6443 Views | Created by ferrari_rulz - Thursday, December 15, 2011 1:10 AM | Last reply by Sharon.Shen - Tuesday, December 20, 2011 10:40 AM -
0 Votes
Convert Hunt Group to Interactive Response Group (and then back again)?
Your advice would've worked fine, but what we ended up doing is deleting the hunt group and then reassigned the number and sip address to the new interactive response ...Answered | 3 Replies | 795 Views | Created by blinkyjesus - Friday, August 4, 2017 1:11 PM | Last reply by blinkyjesus - Monday, August 28, 2017 1:38 PM -
0 Votes
Hunt Group without answering
Jerome, I know of no way to accomplish what you are looking for out of the box if I'm reading your original request correctly.Answered | 5 Replies | 2944 Views | Created by Jerome Haltom - work - Wednesday, December 19, 2012 7:12 PM | Last reply by Richard Brynteson [MVP] - Sunday, December 23, 2012 3:53 PM -
3 Votes
Configure Ring Tone instead of music on hold for Hunt Response Group
I can't figure it out...Answered | 11 Replies | 15611 Views | Created by Luke Edson - Thursday, December 2, 2010 6:27 PM | Last reply by KenLasko - Wednesday, June 29, 2011 7:07 PM -
0 Votes
Call Forwarding to Response Group
Hi, Base on my test, it should be fine to set call forward to a Response Group.Answered | 4 Replies | 1653 Views | Created by lethalMango - Friday, May 6, 2016 8:46 AM | Last reply by Liinus - Wednesday, June 8, 2016 9:18 AM -
0 Votes
Hunt group calls out of order
An overview of the issue happening: user 1 rings group user 2 rings group call not ...Proposed | 5 Replies | 685 Views | Created by JamesIRL - Tuesday, June 18, 2019 4:02 PM | Last reply by woshixiaobai - Friday, June 28, 2019 8:53 AM -
0 Votes
execution order - group by and order by
BOL: "Logical Processing Order of the SELECT statement The following steps show the logical processing order, or binding order, for a ...Answered | 3 Replies | 1587 Views | Created by Swapa9 - Saturday, December 14, 2013 6:02 PM | Last reply by Kalman Toth - Saturday, December 14, 2013 6:22 PM -
0 Votes
SfB Server 2015 - max size of the hunt group configure music on hold audio file
Typically at least for the ones I usually build out, the configure music on hold audio file is a very small ring tone wav file so that callers hear a nice 'phone ring' while their ...Answered | 2 Replies | 1783 Views | Created by mrtoad9 - Friday, November 17, 2017 5:04 PM | Last reply by mrtoad9 - Monday, November 20, 2017 2:35 PM -
0 Votes
Call Forwarding from Response Groups?
Open you control panel, in the left navigation bar, click Response Groups, and then click Queue.Answered | 2 Replies | 2335 Views | Created by Mike Mastro - Tuesday, November 6, 2012 5:52 PM | Last reply by Lisa.zheng - Thursday, November 8, 2012 2:52 AM -
1 Votes
Using Order by in a Group by statement
because the month is out of order Month (No column name) Apr 52 Jul 12 Jun 67 May 24Answered | 5 Replies | 3562 Views | Created by SQL_1980 - Wednesday, August 5, 2009 11:52 AM | Last reply by sqlguruu - Wednesday, August 5, 2009 12:38 PM -
1 Votes
Hunt group, auto attendant and voice routing
Longer answer, if you have a smart IP Gateway or Session Border controller, you could potentially send the incoming call for that number only directly to Exchange first, and if ...Answered | 2 Replies | 797 Views | Created by DevilWAH - Friday, June 19, 2015 11:34 AM | Last reply by DevilWAH - Monday, June 22, 2015 8:54 AM -
0 Votes
How to order the groupings?
In the view sort based on the StatusOrder and group by status.Answered | 5 Replies | 705 Views | Created by Tech-Developer - Tuesday, July 12, 2016 9:49 AM | Last reply by Rajesh.Sitaraman - Wednesday, July 20, 2016 9:49 PM -
0 Votes
call signalling in response group if all agents are busy?
Hi Sascha, If you configure your group to use "Attendant" routing, all the agents will get the call, regardless of their current presence (and regardless ...Answered | 2 Replies | 6794 Views | Created by Sascha_Herbst1 - Monday, January 31, 2011 1:49 PM | Last reply by Sascha_Herbst1 - Tuesday, February 1, 2011 7:22 AM - Items 1 to 20 of 1172555 Next ›
No announcements