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0 VotesIncoming Skype Response Group calls display WorkFlow Name
Hi Gingka, To overcome this you can create one new response group and one new queue for each of the four choices of the workflow, after this you set each ...Answered | 4 Replies | 777 Views | Created by Gingka - Tuesday, February 6, 2018 11:24 PM | Last reply by Leon-Lu - Tuesday, February 13, 2018 10:11 AM
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0 Votes
Response Group not showing name of group on incoming call
Would you please tell us did you mean incoming call notification didn’t show the caller name when a call comes from a response ...Answered | 5 Replies | 1446 Views | Created by K_S_C - Thursday, October 20, 2016 1:57 PM | Last reply by Liinus - Saturday, October 22, 2016 2:59 AM -
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Calls to response group workflow not working
Hi, Please check if the Response Group could be called when using the DID number.Answered | 2 Replies | 2451 Views | Created by pyruvi - Wednesday, May 11, 2016 9:01 PM | Last reply by Eason Huang - Tuesday, May 17, 2016 9:20 AM -
1 Votes
SIP display name for incoming calls?
here are the capture of the alerts for the incoming calls.Answered | 7 Replies | 3059 Views | Created by Gael Ravot - Monday, March 31, 2014 9:49 AM | Last reply by Gael Ravot - Tuesday, April 1, 2014 3:15 PM -
0 Votes
Skype for business - Response Group - Missed call
We provide very clear reporting over response groups, including of course the ones that are not answered.Answered | 2 Replies | 1987 Views | Created by Off2work - Wednesday, May 25, 2016 7:21 AM | Last reply by Frank MAF - Thursday, December 21, 2017 9:30 AM -
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Call Forwarding to Response Group
Hi, Base on my test, it should be fine to set call forward to a Response Group.Answered | 4 Replies | 1653 Views | Created by lethalMango - Friday, May 6, 2016 8:46 AM | Last reply by Liinus - Wednesday, June 8, 2016 9:18 AM -
5 Votes
sometimes incoming PSTN calls not established to response groups
We checked out the two Lync FE servers event logs to and search the RGS events to check which FE was at that point responsible for handling incoming RGS ...Answered | 10 Replies | 12013 Views | Created by Ronald de Wit - Tuesday, July 10, 2012 1:06 PM | Last reply by barakoli - Friday, March 1, 2013 6:02 AM -
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Calling Name removed in call to response group
Hi, Are these calls from PSTN?Answered | 2 Replies | 4504 Views | Created by JBH02 - Monday, April 18, 2011 2:59 AM | Last reply by Sharon.Shen - Friday, April 22, 2011 12:23 PM -
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Show queue/response group name - IVR
The response group workflow determines the actions that are taken when the response group receives a phone call.Answered | 4 Replies | 1042 Views | Created by rokseq2 - Monday, August 22, 2016 12:04 PM | Last reply by Alice-Wang - Tuesday, August 23, 2016 8:12 AM -
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Skype for Business client - incoming call notifications not working
Turned out that the problem was actually with another receive connector that had been added to the Exchange Server - for some reason it was causing ...Answered | 4 Replies | 4430 Views | Created by CraigJW - Monday, June 1, 2015 12:06 PM | Last reply by Eason Huang - Tuesday, July 7, 2015 2:02 AM -
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Response Group Workflow Holidays
Based on my research, there is no command or script to clear people login information of response group.Answered | 4 Replies | 475 Views | Created by JasonB_88_88 - Monday, November 28, 2016 2:57 PM | Last reply by JasonB_88_88 - Tuesday, December 6, 2016 12:59 PM -
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Lync 2013 - Response Groups not answering the call 503
Hi All, After a long night of upgrading Lync 2013 to Skype for Business i am able to contact the RGS via the email address of the response group.Answered | 16 Replies | 3068 Views | Created by Matthew Lebrasseur - Tuesday, July 14, 2015 12:25 PM | Last reply by Matthew Lebrasseur - Wednesday, July 15, 2015 8:38 PM -
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Blocking incoming calls Skype for Business /Online PSTN calling
When your contact list loads, check the icon beside a contact's name.Answered | 6 Replies | 547 Views | Created by MadhuSri011 - Monday, April 27, 2020 11:56 PM | Last reply by MadhuSri011 - Wednesday, May 6, 2020 4:10 PM -
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Team call as alternative for response group
Skype for Business Online Cloud PBX Call Queues include greetings that are used when someone calls into a phone number for your organization, the ability to automatically ...Answered | 2 Replies | 2585 Views | Created by Ichwan Lubis - Monday, October 2, 2017 4:52 AM | Last reply by Alice-Wang - Tuesday, October 3, 2017 6:32 AM -
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Video call to response group
Hi JoaquinGomez, Thanks for your response.Answered | 3 Replies | 651 Views | Created by JoaquinGomez - Thursday, April 27, 2017 2:20 PM | Last reply by Alice-Wang - Wednesday, May 10, 2017 6:16 AM -
12 Votes
Lync 2013 Mobile App can't pickup incoming call on Response Group (RGS)
Response Group calls now ring on the mobile app.Answered | 40 Replies | 14468 Views | Created by Hans-Peter Conzett - Wednesday, March 13, 2013 8:31 AM | Last reply by Daryl Sensenig - Wednesday, February 15, 2017 3:08 PM -
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Incoming calls to workflow don't connect when calling from specific numbers.
We installed all of the MS Skype updates, and that seems to have resolved the issue.Answered | 10 Replies | 465 Views | Created by ML28 - Thursday, July 13, 2017 7:45 PM | Last reply by Alice-Wang - Wednesday, July 26, 2017 8:59 AM -
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Prioritise response group calls
Hi Simon, My understanding is that Response Groups in Lync Server 2010 do not support this kind of functionality.Answered | 3 Replies | 4327 Views | Created by Simon Cotton - Friday, April 20, 2012 8:17 AM | Last reply by Simon Cotton - Wednesday, May 9, 2012 11:05 AM -
0 Votes
incoming call doesnot show contact name
Hi Jim, finally I found the solution from this ...Answered | 5 Replies | 1048 Views | Created by pantoskom - Monday, January 23, 2017 6:58 AM | Last reply by jim-xu - Tuesday, February 7, 2017 8:14 AM -
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search response group name by number
Hi Jitendra Kushwaha, You could run Get-CsRgsAgentGroup command to get the all RGS number and name in your environment, then you could verify which RGS ...Answered | 2 Replies | 515 Views | Created by Jitendra Kushwaha - Monday, February 4, 2019 8:40 PM | Last reply by woshixiaobai - Monday, February 11, 2019 5:42 AM - Items 1 to 20 of 1324287 Next ›
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