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1 Votes
Notifying Analysts when Action Log was updated on a Service Request
http://blog.scsmfaq.ch/2011/08/06/notifying-analysts-when-action-log-was-updated/ I have modified it and ...Answered | 7 Replies | 3566 Views | Created by Pete Barbuto - Friday, July 27, 2012 1:21 PM | Last reply by WarrenSpier001 - Tuesday, November 13, 2012 2:40 AM -
0 Votes
Notifying the Affected User When the Analyst Has Updated the Service Request
Hello We use SCSM 2012. I need a subscription to notify notifying the Affected user when the analyst has updated the action log ...Unanswered | 3 Replies | 1980 Views | Created by Dmytro S - Tuesday, November 13, 2012 6:25 AM | Last reply by Anton Gritsenko - FreemanRU - Friday, November 16, 2012 12:43 PM -
0 Votes
Roles Incident Resolver vs Service Request Analysts
incidents, but once submitted they cannot modify them? In order to do so, they would have to be made members of both a Service Request and Incident Resolver ...Answered | 3 Replies | 2669 Views | Created by Danny Ramirez - Friday, March 22, 2013 6:43 PM | Last reply by Danny Ramirez - Tuesday, March 26, 2013 1:10 PM -
1 Votes
Need action log on Change Request
I need to enable the action log on Change Request and I can't seem to figure out how to enable this feature. Can someone please help me ...Unanswered | 3 Replies | 982 Views | Created by ChadM74 - Wednesday, May 30, 2018 1:40 AM | Last reply by RodMarten - Thursday, June 28, 2018 8:55 PM -
0 Votes
Importing Service Request Action Log Alias error
In case anyone needs this. My mistake was two fold: ActionType is required Not ActionLogs, need to drop the SAnswered | 1 Replies | 705 Views | Created by Herb Winhoven - Sunday, July 9, 2017 8:26 AM | Last reply by Herb Winhoven - Sunday, July 9, 2017 9:32 AM -
0 Votes
when was a table updated?
the date and time the change was made. The code below then uses a string literal along with querying the information_schema.tables view to create t-sql syntax to create the ...Unanswered | 4 Replies | 4643 Views | Created by Jassim Rahma - Tuesday, January 22, 2008 2:17 PM | Last reply by David Dye - Wednesday, January 23, 2008 2:30 PM -
0 Votes
Notify Analyst when other analysts makes a comment in the action log
Hi I want to notify my assigned to analyst by mail every time an user or analyst makes a comment in the action log in an incident or ...Answered | 4 Replies | 741 Views | Created by Mikkel Madsen - Wednesday, June 10, 2015 12:00 PM | Last reply by Mikkel Madsen - Wednesday, June 10, 2015 6:33 PM -
0 Votes
Customized Service Request doesn't update its action log
;in the History log of my service request tickets..Another Question how would this customization impact the Existing Support group relationships in the Database ...Answered | 4 Replies | 1727 Views | Created by nodagher - Tuesday, June 18, 2013 4:54 PM | Last reply by nodagher - Tuesday, June 25, 2013 3:12 PM -
0 Votes
action log update notification
Answered | 2 Replies | 5180 Views | Created by Allen Anderson_Cireson - Friday, July 15, 2011 11:09 PM | Last reply by Allen Anderson_Cireson - Tuesday, August 30, 2011 5:23 PM -
0 Votes
Copy Manual Activity Closure Notes to Service Request Action Log
when you save the workflow management pack, the AT creates a .dll file in the same folder as your .xml. You need to copy this .dll to the Service Manager ...Answered | 7 Replies | 2357 Views | Created by Adrian Salone - Wednesday, November 20, 2013 8:33 AM | Last reply by Aaron Croasmun - Thursday, November 21, 2013 3:12 PM -
2 Votes
Action Log Update
Maybe this blog post from Marcel helps. There is a download of the MP at the end as well.Answered | 3 Replies | 2022 Views | Created by Greg Zygadlo - Monday, July 30, 2012 12:33 AM | Last reply by Greg Zygadlo - Monday, July 30, 2012 8:30 PM -
0 Votes
This meeting request was updated after this message was sent
calendar. The request however has a message with a blue icon which says "Not Current". "This meeting request was updated after ...Unanswered | 1 Replies | 2595 Views | Created by rajn70.nair - Thursday, November 1, 2012 4:44 PM | Last reply by Sean_Xiao - Monday, November 5, 2012 8:40 AM -
0 Votes
My Request Action Log Time is negative
Hi, I noticed that the log time display in my service request starts 0 then become -1Answered | 5 Replies | 727 Views | Created by newbee_scsm - Sunday, October 1, 2017 11:30 AM | Last reply by Yan Li_ - Wednesday, October 4, 2017 6:46 AM -
0 Votes
Meeting request not updated
Hi All, I have an issue with updating my resource calendar. When I schedule a meeting request and send it to both the attendee and the resource ...Unanswered | 1 Replies | 3607 Views | Created by Isaac2k2 - Wednesday, January 27, 2010 4:48 PM | Last reply by Isaac2k2 - Thursday, January 28, 2010 8:43 AM -
0 Votes
SCSM 2012: Action log in Self Service Portal does not show the Service Request completion - cancellation
other hands, with incidents it does work fine. So, I do not know if they is any configuration issue, or if problem relies on operational aspects - if a Service ... -
0 Votes
"This meeting request was updated after this message was sent"
Hi, What’s your and sender’s account type? Does any other attendees under this meeting have the same error? Similar thread for ...Answered | 1 Replies | 6450 Views | Created by PHopkins2 - Thursday, August 6, 2015 11:32 PM | Last reply by Lynn-Li - Friday, August 7, 2015 7:07 AM -
0 Votes
Error message when calling a SOAP web service: WebException: The request was aborted: The request was canceled
Did you ever get a solution for this problem. I am too facing the same problem. My BizTalk Solution works on 2 environments (DEV ...Unanswered | 19 Replies | 6615 Views | Created by Idar H - Friday, August 2, 2013 8:21 AM | Last reply by Idar H - Monday, October 14, 2013 6:26 PM -
0 Votes
Crash when creating a service request
I was just checking out how service requests work and clicking on Create Service Request causes a crash. SCSM 2012 R2 7.5.3079.0 with ...Answered | 3 Replies | 935 Views | Created by wccppa1 - Tuesday, January 13, 2015 9:02 PM | Last reply by wccppa1 - Wednesday, January 14, 2015 2:20 PM -
0 Votes
Email action log update
http://blogs.technet.com/b/servicemanager/archive/2010/08/30/notifying-the-affected-user-when-the-analyst-has-updated-the-action-log.aspx Travis Wright ...Answered | 3 Replies | 2940 Views | Created by Andrew Norris - NGTA - Thursday, July 22, 2010 11:21 AM | Last reply by Travis Wright (Microsoft) - Tuesday, September 21, 2010 4:39 AM -
0 Votes
Action Log (Incident) Sorting Issue
It was brought to my attention today by a couple of our Service Desk staff that when working in the console on an incident form and adding a new ...Answered | 1 Replies | 595 Views | Created by Chris Keander - Tuesday, June 14, 2016 7:53 PM | Last reply by Yan Li_ - Wednesday, June 15, 2016 6:02 AM - Items 1 to 20 of 2450296 Next ›
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