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0 VotesVideo Call Escalation Fails
We were under the impression that calls being via CUCM to video and Lync end points could then be escalated to video calls.Answered | 5 Replies | 4751 Views | Created by _MarkH_ - Monday, September 5, 2011 12:01 AM | Last reply by Sean_Xiao - Tuesday, September 6, 2011 5:18 AM
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0 Votes
Audio call escalation to video failed
If the issue happen with multiple users, from the log above, the two Lync\SFB clients are not in the same subnet, so please check if there is any firewall block the ...Answered | 3 Replies | 1318 Views | Created by SH-hameed - Wednesday, May 11, 2016 9:39 PM | Last reply by Eason Huang - Tuesday, May 17, 2016 11:00 AM -
2 Votes
Video Call
(I don't think that the Conversation object has a property for conversation length) You say that you want to track only video calls.Answered | 3 Replies | 1690 Views | Created by Wei Chiat - Tuesday, November 25, 2014 8:02 AM | Last reply by Sathish Veerapandian - Wednesday, November 26, 2014 2:04 AM -
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Activity escalation
Hi, Pleaes refer to the link below: SCSM: Call escalation with a little Orchestrator magic ...Answered | 1 Replies | 906 Views | Created by Krish Pala - Tuesday, May 12, 2015 12:38 PM | Last reply by Xin Guo - Monday, May 18, 2015 3:08 AM -
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Lock escalation
True, however, ROW lock will not be escalated Page but directly to table level only.Answered | 2 Replies | 1251 Views | Created by The Dag - Monday, November 25, 2013 1:02 PM | Last reply by SQLZealots - Monday, November 25, 2013 1:23 PM -
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Is lock escalation parametric?
to disable the lock escalation on certain tables...Answered | 6 Replies | 853 Views | Created by Andrea Caldarone - Tuesday, June 23, 2015 1:02 PM | Last reply by Olaf Helper - Tuesday, June 23, 2015 1:53 PM -
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Lync Skype Video Calls Fail.
I'm curious why within the Skype client the "Make Video Call" button is dimmed.Answered | 10 Replies | 5801 Views | Created by jwoods2020 - Thursday, January 22, 2015 12:25 AM | Last reply by SonarPal - Wednesday, August 12, 2015 1:28 PM -
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is inviting you to a video call video call was not accepted btoe polycom vvx500
However, you can receive video calls from contacts using Lync 2010.Answered | 3 Replies | 2156 Views | Created by Buzz Bombers - Wednesday, February 18, 2015 3:20 AM | Last reply by Thamara.Wijesinghe - Wednesday, February 18, 2015 6:25 AM -
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Skype for Business Video calls fail when using a Sonicwall NSA 250M
I remember that some SonicWALL have some special SIP inspection...they call it SIP ...Answered | 3 Replies | 3237 Views | Created by JHSIT - Saturday, November 7, 2015 12:17 AM | Last reply by Eason Huang - Monday, November 9, 2015 5:51 AM -
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Workflow to manage Escalation and Transfer
In Progress\Transfered or In Progress\Escalated), which is triggered on the respective work item update (when an object is updated).Answered | 3 Replies | 1098 Views | Created by Alessag - Friday, June 19, 2015 10:26 PM | Last reply by Stoyan Chalakov - Thursday, July 2, 2015 11:32 AM -
1 Votes
Ending a video call
Think of the 'Call' and 'Video' button as on/off switches per modalities and not actual call start/end functions.Answered | 3 Replies | 3370 Views | Created by Longshot9 - Thursday, August 4, 2011 3:59 PM | Last reply by Jeff Schertz - Thursday, August 4, 2011 6:56 PM -
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Escalate or Transfer Tool SCSM 2012
Hello all, Analysts in my organization have to ensure that an Incident Status is at a particular value before transfering a call to another group.Answered | 3 Replies | 2385 Views | Created by Chris Kitchen - Wednesday, August 28, 2013 9:54 PM | Last reply by Chris Kitchen - Tuesday, September 3, 2013 7:18 PM -
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Remove escalate check by template
What you will have to do is to create a template where the Escalate checkbox is checked.Answered | 5 Replies | 3253 Views | Created by Wael Schakaki - Tuesday, April 12, 2011 9:33 AM | Last reply by Wael Schakaki - Wednesday, April 13, 2011 6:34 AM -
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Activity escalation
Hi , We are planing to configure Activity escalation in SCSM.Answered | 2 Replies | 440 Views | Created by Krish Pala - Tuesday, May 12, 2015 9:51 AM | Last reply by Leo Han - Wednesday, May 13, 2015 8:23 AM -
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Escalation Time
Hi every one I need to know the exact time of escalation . how can I get it.Answered | 3 Replies | 833 Views | Created by s.adeli - Sunday, April 19, 2015 11:21 AM | Last reply by Adam_TechNet - Tuesday, April 21, 2015 2:44 PM -
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Workflow escalation mail if no action
When the workflow resumes, you can check the status to determine if an escalation email should be fired off.Answered | 2 Replies | 1944 Views | Created by Anandhan Sathyanarayanan - Tuesday, February 5, 2013 6:10 PM | Last reply by Krish Pala - Tuesday, May 12, 2015 10:14 AM -
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Video Conference Call Problem
Hi, When the third user is added to the conference, the third user and another user just can see the active speaker's video.Answered | 2 Replies | 3772 Views | Created by Lasantha.j - Thursday, March 8, 2012 6:58 AM | Last reply by Sean_Xiao - Friday, March 9, 2012 8:13 AM -
1 Votes
Lync to Skype Video Calls
Video Calling between Skype and Lync released: http://blogs.office.com/2014/12/05/video-calling-skype-lync-available-now/Please mark posts as answers/helpful ...Answered | 5 Replies | 1973 Views | Created by Ron Bovelle - Wednesday, October 1, 2014 6:59 PM | Last reply by Michael LaMontagne - Friday, December 5, 2014 9:39 PM -
2 Votes
How to configure the escalation in Incident management
Do you (or anybody else) see a chance to build an example for the Authoring console how to change the escalated status to active when the defined time is overdued?Answered | 16 Replies | 8835 Views | Created by k_kris - Tuesday, May 4, 2010 5:44 AM | Last reply by alex.fischer - Sunday, September 12, 2010 10:57 AM -
1 Votes
Doubt in Lock escalation manager
Actually i'm try to test, under how many minimum row locks requires for lock escalation manager to escalate from row level lock to table lock.Answered | 3 Replies | 1804 Views | Created by liebesakt - Friday, January 4, 2013 10:52 PM | Last reply by Dan Guzman - Saturday, January 5, 2013 5:06 AM - Items 1 to 20 of 647415 Next ›
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