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0 Voteshow to notify affected user when analyst has been assigned ?
I cannot find anywhere how to create notification or workflow which would send email to Affected User the first time Assigned To is ...Answered | 5 Replies | 3301 Views | Created by Marius Jonila - Friday, December 21, 2012 4:05 PM | Last reply by Marius Jonila - Thursday, December 27, 2012 11:28 AM
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1 Votes
Notify affected user when analyst has been assigned for the first time
https://social.technet.microsoft.com/Forums/en-US/ad6907bf-b667-46de-8bcb-84ed18614708/how-to-notify-affected-user-whenAnswered | 3 Replies | 786 Views | Created by Zero3000 - Thursday, June 28, 2018 10:32 AM | Last reply by Stoyan Chalakov - Thursday, June 28, 2018 11:36 AM -
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SCSM ReAssign Email Notification Subscription
Hi, I am trying to figure out how to create an email notification using subscriptions that will notify the affected ...Proposed | 1 Replies | 708 Views | Created by Zach Flesher - Monday, September 23, 2019 10:40 PM | Last reply by Geoff Ross - Monday, October 7, 2019 7:30 AM -
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How to notify Analyst?
There is a button "Assign to analyst" in incident management. In other service management systems, when I click on such a button, then it lets ...Answered | 1 Replies | 3841 Views | Created by Dan_MS - Friday, March 12, 2010 12:22 PM | Last reply by Gareth Davies - Friday, March 12, 2010 12:30 PM -
1 Votes
Notify the "Affected User" when incident has been re-assigned, include new owner
(Affected User) when his/her incident has been re-assigned and I want to include the new owner of the incident in the ...Answered | 4 Replies | 915 Views | Created by Tony Sm(IT)h - Thursday, March 24, 2016 4:26 PM | Last reply by Yan Li_ - Tuesday, April 5, 2016 8:51 AM -
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How to notify "Assigned to" analyst when incident was assigned to him?
Hello, dear colleagues. How to notify "Assigned to" analyst when incident was assigned to ...Answered | 5 Replies | 1170 Views | Created by fapw - Friday, March 13, 2015 2:28 PM | Last reply by fapw - Monday, March 16, 2015 12:02 PM -
0 Votes
Notify user and analyst
I found an out of the box solution to this as well, then I decided to create a blog about it. httpAnswered | 3 Replies | 2252 Views | Created by Kareem Behery - Monday, July 9, 2012 1:04 PM | Last reply by Kareem Behery - Thursday, July 26, 2012 11:30 AM -
0 Votes
Cireson Notify Analyst Workflow
Hello Guys Any question? I download Cireson Notify Analyst Free edition for notify when a Services request is ...Answered | 1 Replies | 1327 Views | Created by Sebastian Antunez N, - Monday, December 14, 2015 3:40 AM | Last reply by Xin Guo - Wednesday, December 16, 2015 8:48 AM -
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Notify Affected User
Hi i need to Notify the Affected User when the incident assgined to some, i know it can be done if i created Workflow when the incdient ...Answered | 9 Replies | 3516 Views | Created by x Ahmed Ali - Wednesday, July 4, 2012 9:30 AM | Last reply by AndersAsp - Wednesday, July 4, 2012 12:08 PM -
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SCSM2010 - Notift Affected User when Incident Assigned
Has anyone setup a worflow that notifys the affected user when an incident has been assigned to a ...Answered | 1 Replies | 3676 Views | Created by J.S.K - Friday, January 20, 2012 12:42 AM | Last reply by Andreas Baumgarten - Friday, January 20, 2012 6:50 AM -
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When affected user comment is cataloged as "Analyst Comment"
affected user is member of the support group. My problem and question: When the affected user type a comment, this comment is ...Answered | 2 Replies | 837 Views | Created by TonydAlbendea - Tuesday, March 15, 2016 3:44 PM | Last reply by Firat YASAR - Friday, March 18, 2016 10:17 PM -
4 Votes
How to notify analyst when incident is assigned to him or her?
yes let's say, a user submitted an incident... the techs should be able to receive a notification that there was an incident ...Answered | 7 Replies | 5537 Views | Created by Tyk - Tuesday, August 30, 2011 2:24 PM | Last reply by Mark A. Mears - Monday, September 19, 2011 6:11 PM -
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Notifying the Affected User When the Analyst Has Updated the Service Request
Hello We use SCSM 2012. I need a subscription to notify notifying the Affected user when the analyst has updated the ...Unanswered | 3 Replies | 1980 Views | Created by Dmytro S - Tuesday, November 13, 2012 6:25 AM | Last reply by Anton Gritsenko - FreemanRU - Friday, November 16, 2012 12:43 PM -
1 Votes
Add Affected User first name to trouble ticket analyst comments
Hi I am trying to customise a trouble ticket has analyst comment template to contain the affected users first name within the ...Discussion | 1 Replies | 676 Views | Created by marshalexander99 - Friday, December 5, 2014 9:34 AM | Last reply by marshalexander99 - Friday, December 5, 2014 9:45 AM -
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Notify End User When Incident Updated by Analyst....with a difference!
Hi I have been working on a solution to email the assigned analyst when an end user updates and incident ...Unanswered | 1 Replies | 3245 Views | Created by Shaun Laughton - Wednesday, June 27, 2012 9:54 PM | Last reply by D. Elliott - Thursday, July 26, 2012 1:46 AM -
1 Votes
Assigned to Analyst
concerned that a incident will be assigned to an end user in error, and if we have workflows sending emails based on assignments then they'll receive an email advising them ...Answered | 14 Replies | 6942 Views | Created by Krisw82 - Monday, November 8, 2010 4:10 PM | Last reply by Brian_Tran - Thursday, February 16, 2012 2:22 PM -
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Notify affected user on action log update
Is there a way to email the affected user when the action log is updated? right now it emails the analyst who has the incident assigned, ...Answered | 9 Replies | 4061 Views | Created by Jimmy Panagakos - Wednesday, May 9, 2012 5:52 PM | Last reply by Brian_Tran - Thursday, May 24, 2012 4:09 PM -
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Affected user notification when analyst add comment by email
Hello guys. I've configured notification to affected user when analyst adds comment to SR (if comments is not marked as ...Proposed | 1 Replies | 726 Views | Created by Nikolas Page - Thursday, August 18, 2016 10:03 AM | Last reply by Marat Kuanyshev - Tuesday, August 23, 2016 4:30 PM -
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Notify when assigned to user is empty after 5 minutes
http://blogs.technet.comAnswered | 1 Replies | 1328 Views | Created by Pete Barbuto - Thursday, June 27, 2013 8:36 PM | Last reply by Pete Barbuto - Monday, July 1, 2013 4:20 PM -
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How many rows has been affected???
I’d like to know how many rows has been affected for this query. But I don’t want to use aAnswered | 4 Replies | 5720 Views | Created by Enric Vives - Thursday, April 26, 2007 11:39 AM | Last reply by Louis Davidson - Thursday, April 26, 2007 1:59 PM - Items 1 to 20 of 2448114 Next ›
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