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Error en backup SharePoint Portal Server 2003 RRS feed

  • Pregunta

  • Hola,

    En este momento tengo problemas al usar la herramienta “SharePoint Portal Server Data Backup and Restore” en SharePoint Portal Server 2003, la cual me da un error y no me respalda toda la información.

    Ahora les presento un resumen del ambiente sobre el cual se está trabajando:

    SharePoint Portal Server 2003 está instalado en un servidor con Windows Server 2003 Standard Edition. La base de datos en otro servidor con SQL Server 2000.

    El problema apareció ya que se debe migrar el actual servidor de Sharepoint a otro servidor, de mejor performance. Para esto, se preparo un nuevo servidor. El nuevo servidor tiene una configuración de red y nombre distinto al original. Luego, se intento hacer el respaldo de Sharepoint , detectando el error que se muestra a continuación:

    Además, les agradecería validar los pasos a seguir una vez realizado el backup de Sharepoint.

    1.- SharePoint Portal Server Data Backup and Restore

    Imagen01

     

    2.- Para analizar el error revisamos el siguiente log:

    SPS_00002944_SPSBACKUP.LOG

    600070E8  00400000  11.0.5704.0         ISRV_WEBECM03                 <br>

    Log Created on 07/07/14 11:27:22<br>

    <br>

         

    00000290 UNK 00000000 00000874 Started Refreshing Collections<BR>                                                            

    0000031D UNK 00000000 00000874 Finished Refreshing Collections<BR>                                                           

    00005331 UNK 00000000 00000874 Started Loading Components<BR>                                                                

    000067A3 UNK 00000000 00000874 Started Loading Components<BR>                                                                

    00006F83 UNK 00000000 00000874 Finished Loading Components<BR>                                                               

    00007AED UNK 00000000 00000874 Started Loading Components<BR>                                                                

    00008107 UNK 00000000 00000874 Finished Loading Components<BR>                                                               

    00008CEE UNK 00000000 00000874 Started Refreshing Collections<BR>                                                            

    00008D2C UNK 00000000 00000874 Finished Refreshing Collections<BR>                                                           

    000090D6 UNK 00000000 00000874 Creating Manifest file<BR>                                                                    

    0000928B UNK 00000000 00000874 Created Manifest file<BR>                                                                     

    00009625 UNK 00000000 000003B4 Monitor Progress Thread HeartBeat<BR>                                                         

    00009673 UNK 00000000 000009FC BackupApplication now in progress: Restore=False, Server=ISRV_WEBECM03, AppName=01b739e9-f4ec-4265-9cf0-cf21516ee77b, Path=\\192.168.247.150\BSP-Acore\SPSbkp-PortalSh1_SERV-ISRV_WEBECM03.SPB<BR>                            

    00009CFB UNK 00000000 000009FC Exception in BackupApplication: Source=mssctlbm, Message=The server threw an exception.

    <BR> 

    00009CFB UNK 00000000 000009FC BackupApplication Thread setting its status to completed and exiting<BR>                      

    00009EEF UNK 00000000 000005FC BackupSQL now in progress: Restore=False, Server=SQL2KECM01, Database=PortalSh1_SITE, Path=\\192.168.247.150\BSP-Acore\SPSbkp-sql2kecm01-PortalSh1_SITE.SPB<BR>                                                               

    00009F2E CRI 00000000 000005FC SQL Backup called with Server=SQL2KECM01, Database=PortalSh1_SITE, BackupPath=[\\192.168.247.150\BSP-Acore\SPSbkp-sql2kecm01-PortalSh1_SITE.SPB], Percent=5

    <BR>                                                              

    0000A112 CRI 00000000 000005FC Connecting to SQL Server SQL2KECM01 ...<BR>                                                   

    0000A354 CRI 00000000 000005FC Connected to SQL Server SQL2KECM01<BR>                                                        

    0000A354 CRI 00000000 000005FC Connected To Server<BR>                                                                       

    0002E49A CRI 00000000 000005FC Leaving SQL Backup<BR>                                                                        

    0002E49A CRI 00000000 000005FC SQL Backup called with Server=sql2kecm01, Database=PortalSh1_PROF, BackupPath=[\\192.168.247.150\BSP-Acore\SPSbkp-sql2kecm01-PortalSh1_PROF.SPB], Percent=5

    <BR>                                                              

    0002E49A CRI 00000000 000005FC Connecting to SQL Server sql2kecm01 ...<BR>                                                   

    0002E4A9 CRI 00000000 000005FC Connected to SQL Server sql2kecm01<BR>                                                        

    0002E4A9 CRI 00000000 000005FC Connected To Server<BR>                                                                       

    0002E72A CRI 00000000 000005FC Leaving SQL Backup<BR>                                                                        

    0002E72A CRI 00000000 000005FC SQL Backup called with Server=sql2kecm01, Database=PortalSh1_SERV, BackupPath=[\\192.168.247.150\BSP-Acore\SPSbkp-sql2kecm01-PortalSh1_SERV.SPB], Percent=5

    <BR>                                                              

    0002E739 CRI 00000000 000005FC Connecting to SQL Server sql2kecm01 ...<BR>                                                   

    0002E749 CRI 00000000 000005FC Connected to SQL Server sql2kecm01<BR>                                                        

    0002E749 CRI 00000000 000005FC Connected To Server<BR>                                                                       

    0002EA66 CRI 00000000 000005FC Leaving SQL Backup<BR>                                                                        

    0002EA66 UNK 00000000 000005FC BackupSQL Thread setting its status to completed and exiting<BR>                              

    0002F0CF UNK 00000000 000003B4 ProgressThread set completed status and is now exiting<BR>                                    

    00030149 UNK 00000000 00000874 Exception in: Source=spsbackup, Message=Object reference not set to an instance of an object.<BR>                                                       

    3.- Información respaldada (no veo _SITE)

    Imagen02

     

    4.- Visor de eventos

    System

    Event Type:           Error

    Event Source:      Service Control Manager

    Event Category: None

    Event ID:          7023

    Date:                         7/7/2014

    Time:                         11:21:26 AM

    User:                          N/A

    Computer:             ISRV_WEBECM03

    Description:

    The Microsoft SharePointPS Search service terminated with the following error:

    A member could not be added to or removed from the local group because the member does not exist.

    Application

    Event Type:           Error

    Event Source:      SharePoint Portal Administration Service

    Event Category: None

    Event ID:          502

    Date:                         7/7/2014

    Time:                         11:37:25 AM

    User:                          N/A

    Computer:             ISRV_WEBECM03

    Description:

    An exception occurred in the search synchronizer.

    Event Type:           Error

    Event Source:      Microsoft SharePointPS Search Service

    Event Category: Gatherer

    Event ID:          3028

    Date:                         7/7/2014

    Time:                         11:38:01 AM

    User:                          N/A

    Computer:             ISRV_WEBECM03

    Description:

    The gatherer object cannot be initialized.

    Context: http://isrv_webecm03/ Application, Autocat_train$$$ Catalog

    Details:

                  Logon failure: unknown user name or bad password.   (0x8007052e)

    Event Type:           Error

    Event Source:      Microsoft SharePointPS Search Service

    Event Category: Gatherer

    Event ID:          3029

    Date:                         7/7/2014

    Time:                         11:38:01 AM

    User:                          N/A

    Computer:             ISRV_WEBECM03

    Description:

    The plug-in in <SPSSearch.matrixpi.1> cannot be initialized.

    Context: 01b739e9-f4ec-4265-9cf0-cf21516ee77b Application, Non_Portal_Content Catalog

    Details:

                  Logon failure: unknown user name or bad password.   (0x8007052e)

    Event Type:           Error

    Event Source:      Microsoft SharePointPS Search Service

    Event Category: Gatherer

    Event ID:          3030

    Date:                         7/7/2014

    Time:                         11:38:01 AM

    User:                          N/A

    Computer:             ISRV_WEBECM03

    Description:

    The gatherer service cannot be initialized.

    Details:

                  A member could not be added to or removed from the local group because the member does not exist.   (0x8007056b)

    Event Type:           Error

    Event Source:      Microsoft SharePointPS Search Service

    Event Category: SharePoint Portal Server plug-in

    Event ID:          9502

    Date:                         7/7/2014

    Time:                         11:39:31 AM

    User:                          N/A

    Computer:             ISRV_WEBECM03

    Description:

    An exception occurred in the plug-in. ID: 101. This is an internal error. Reproduce the error with the debugger attached and enable exceptions, and then contact product support. One of the components loaded in your system is bad. You may be able to avoid the problem by recreating the index.

    Context: http://isrv_webecm03/ Application, Non_Portal_Content Catalog

    Details:

                   (0x8007052e - Logon failure: unknown user name or bad password.  )

    Security

    Event Type:           Failure Audit

    Event Source:      Security

    Event Category: Logon/Logoff

    Event ID:          529

    Date:                         7/7/2014

    Time:                         11:42:32 AM

    User:                          NT AUTHORITY\SYSTEM

    Computer:             ISRV_WEBECM03

    Description:

    Logon Failure:

                  Reason:                             Unknown user name or bad password

                  User Name:                    spsadmin

                  Domain:                            ecm

                  Logon Type:                   8

                  Logon Process:             Advapi 

                  Authentication Package:              Negotiate

                  Workstation Name:  ISRV_WEBECM03

                  Caller User Name:     spsadmin

                  Caller Domain:             tcs

                  Caller Logon ID:          (0x0,0x89F241E)

                  Caller Process ID:       2728

                  Transited Services:    -

                  Source Network Address:            -

                  Source Port:                  -

    Saludos,



    Imagen01
    lunes, 7 de julio de 2014 17:19

Respuestas

  • Luis, no se cargó bien la image. Cargala de nuevo.

    Para empezar a validar, revisa lo siguiente:

    • La cuenta de “SharePoint Portal Server Data Backup and Restore" debería tener permisos de read sobre todas las bases del SQL, y permisos de write sobre la base donde están los sites y la base de configuración. Recomendación: agrega la cuenta que ejecuta el proceso como SysAdmin, para ver si es un problema de permisos. SI estás usando SQL 2000, lo puedes agregar al grupo Administrators
    • La cuenta de “SharePoint Portal Server Data Backup and Restore" debe estar en el grupo de administradores de cada servidor

    En el Event View, fijate que te lanzo el error: Unknown user name or bad password con el usuario NT AUTHORITY\SYSTEM, lo cual implica que no estás usando una cuenta de servicio, revisa que uses una cuenta de servicio con los permisos mencionados arriba.

    Saludos

    • Propuesto como respuesta Uriel Almendra martes, 8 de julio de 2014 14:20
    • Marcado como respuesta Uriel Almendra miércoles, 9 de julio de 2014 16:01
    martes, 8 de julio de 2014 8:59