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MI SISTEMA OPERATIVO XP PACK 3 COMPUTADORA DELL PENTIUM
What should I do if I cannot complete a download?
- Clear Cache
If you cannot complete a download, you may need to clear the cache in Windows Internet Explorer, as described in the following steps. Note that this procedure will vary slightly, depending on the version of Internet Explorer you have installed.
- On the Tools menu in Internet Explorer, click Internet Options, and then click the
General tab.
- In the Browsing history section, click Delete.
- In the Delete Browsing History dialog box, in the Temporary Internet Files
section, click Delete files and then click Yes if you would like to empty your entire cache of temporary Internet files.
- In the Delete Browsing History dialog box, in the History
section, click Delete history. When you are asked if you would like to delete the history of websites you have visited, click
Yes. When you are done, click Close.
- In the General tab, in the Browsing history section, click
Settings. In the Settings dialog box, select
Every time I visit the webpage. Then set the disk space to use for the
Temporary Internet Files folder to a size larger than your intended download. Next, click the
View Files button.
- In the Temporary Internet Files window that opens, open the
Edit menu and click Select All. Press Delete. When you are asked if you would like to delete all the cookies you have selected, click
Yes. Click the OK buttons until you return to the
General tab, and then click OK to close the dialog box.
- Disable Automatic Termination
Another possible reason for not being able to complete a download is that your Internet service provider (ISP) may be automatically terminating your Internet connection after it has been idle for a specific number of minutes. Contact your ISP to disable
the automatic termination of your connection when downloading files.
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How do I install downloaded software?
Before you can use any software that you download, you must install it. For example, if you download a security update but do not install it, the update will not provide any protection for your computer. Follow these steps to save and install a download:
- On the download details page, click the Download button.
- A dialogue box will open. Click the Save button.
- You will be prompted to select a location for the download on your computer. Select an appropriate location, and click the
Save button.
- When the file has finished downloading, you will see a second dialog box. If you want to install the file immediately, click the
Open button. This launches an installation wizard.
- If you do not want to immediately install the file, click the Close button. When you are ready to install the file, double-click the file to launch the installation wizard.
Note: When you save a download file, make sure to save it to a location that you will remember when you are ready to install the download. We suggest creating a special folder on your desktop to which you always save downloads. Follow these
steps to create such a downloads folder:
- Right-click an unused area of your desktop.
- Point to New, and then click Folder.
- Give the folder a name, such as My Downloads.
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