Usuario
Máquina no informa

Pregunta
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Hola,
tengo una máquina que no consigue informar con mi servidor WSUS1
la información que aparece en el fichero de log es:
2017-05-03 17:02:21:547 824 10b8 Misc =========== Logging initialized (build: 7.6.7601.19161, tz: +0200) ===========
2017-05-03 17:02:21:547 824 10b8 Misc = Process: C:\Windows\system32\svchost.exe
2017-05-03 17:02:21:547 824 10b8 Misc = Module: c:\windows\system32\wuaueng.dll
2017-05-03 17:02:21:547 824 10b8 Service *************
2017-05-03 17:02:21:547 824 10b8 Service ** START ** Service: Service startup
2017-05-03 17:02:21:547 824 10b8 Service *********
2017-05-03 17:02:21:640 824 10b8 Agent * WU client version 7.6.7601.19161
2017-05-03 17:02:21:640 824 10b8 Agent * Base directory: C:\Windows\SoftwareDistribution
2017-05-03 17:02:21:640 824 10b8 Agent * Access type: No proxy
2017-05-03 17:02:21:640 824 10b8 Agent * Network state: Connected
2017-05-03 17:03:07:397 824 10b8 Report CWERReporter::Init succeeded
2017-05-03 17:03:07:397 824 10b8 Agent *********** Agent: Initializing Windows Update Agent ***********
2017-05-03 17:03:07:413 824 10b8 Agent * Prerequisite roots succeeded.
2017-05-03 17:03:07:413 824 10b8 Agent *********** Agent: Initializing global settings cache ***********
2017-05-03 17:03:07:413 824 10b8 Agent * WSUS server: http://wsus1.dominio.local:8530
2017-05-03 17:03:07:413 824 10b8 Agent * WSUS status server: http://wsus1.dominio.local:8530
2017-05-03 17:03:07:413 824 10b8 Agent * Target group: (Unassigned Computers)
2017-05-03 17:03:07:413 824 10b8 Agent * Windows Update access disabled: No
2017-05-03 17:03:07:429 824 10b8 DnldMgr Download manager restoring 0 downloads
2017-05-03 17:03:07:429 824 10b8 AU ########### AU: Initializing Automatic Updates ###########
2017-05-03 17:03:07:444 824 10b8 AU AU setting next detection timeout to 2017-05-03 15:03:07
2017-05-03 17:03:07:444 824 10b8 AU # WSUS server: http://wsus1.dominio.local:8530
2017-05-03 17:03:07:444 824 10b8 AU # Detection frequency: 1
2017-05-03 17:03:07:444 824 10b8 AU # Approval type: Scheduled (Policy)
2017-05-03 17:03:07:444 824 10b8 AU # Scheduled install day/time: Every day at 10:00
2017-05-03 17:03:07:444 824 10b8 AU # Auto-install minor updates: Yes (User preference)
2017-05-03 17:03:07:444 824 10b8 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2017-05-03 17:03:07:444 824 10b8 AU Setting AU scheduled install time to 2017-05-04 08:00:00
2017-05-03 17:03:07:959 824 10b8 Report *********** Report: Initializing static reporting data ***********
2017-05-03 17:03:07:959 824 10b8 Report * OS Version = 6.1.7601.1.0.65792
2017-05-03 17:03:07:959 824 10b8 Report * OS Product Type = 0x00000030
2017-05-03 17:03:07:990 824 10b8 Report * Computer Brand = APD
2017-05-03 17:03:07:990 824 10b8 Report * Computer Model = ALDA+
2017-05-03 17:03:07:990 824 10b8 Report * Bios Revision = V4.6.5.4 R1.35.0 for D3221-B1x
2017-05-03 17:03:07:990 824 10b8 Report * Bios Name = BIOS Date: 07/09/15 17:45:06 Ver: 04.06.05
2017-05-03 17:03:07:990 824 10b8 Report * Bios Release Date = 2015-07-09T00:00:00
2017-05-03 17:03:07:990 824 10b8 Report * Locale ID = 3082
2017-05-03 17:03:08:146 824 10b8 AU Successfully wrote event for AU health state:0
2017-05-03 17:03:08:146 824 10b8 AU Initializing featured updates
2017-05-03 17:03:08:146 824 10b8 AU Found 0 cached featured updates
2017-05-03 17:03:08:146 824 10b8 AU Successfully wrote event for AU health state:0
2017-05-03 17:03:08:146 824 10b8 AU Successfully wrote event for AU health state:0
2017-05-03 17:03:08:146 824 10b8 AU AU finished delayed initialization
2017-05-03 17:03:08:146 824 10b8 AU #############
2017-05-03 17:03:08:146 824 10b8 AU ## START ## AU: Search for updates
2017-05-03 17:03:08:146 824 10b8 AU #########
2017-05-03 17:03:08:177 824 10b8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {AF6E233B-6771-4C1B-BE4C-EC5CF3A4F987}]
2017-05-03 17:03:08:177 824 6dc Agent *************
2017-05-03 17:03:08:177 824 6dc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-05-03 17:03:08:177 824 6dc Agent *********
2017-05-03 17:03:08:177 824 6dc Agent * Online = No; Ignore download priority = No
2017-05-03 17:03:08:177 824 6dc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-05-03 17:03:08:177 824 6dc Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2017-05-03 17:03:08:177 824 6dc Agent * Search Scope = {Machine}
2017-05-03 17:03:08:302 824 6dc Agent * Found 0 updates and 0 categories in search; evaluated appl. rules of 0 out of 0 deployed entities
2017-05-03 17:03:08:318 824 6dc Agent *********
2017-05-03 17:03:08:318 824 6dc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-05-03 17:03:08:318 824 6dc Agent *************
2017-05-03 17:03:08:318 824 3d0 AU >>## RESUMED ## AU: Search for updates [CallId = {AF6E233B-6771-4C1B-BE4C-EC5CF3A4F987}]
2017-05-03 17:03:08:318 824 3d0 AU # 0 updates detected
2017-05-03 17:03:08:318 824 3d0 AU #########
2017-05-03 17:03:08:318 824 3d0 AU ## END ## AU: Search for updates [CallId = {AF6E233B-6771-4C1B-BE4C-EC5CF3A4F987}]
2017-05-03 17:03:08:318 824 3d0 AU #############
2017-05-03 17:03:08:318 824 3d0 AU Featured notifications is disabled.
2017-05-03 17:03:08:318 824 3d0 AU Setting AU scheduled install time to 2017-05-04 08:00:00
2017-05-03 17:03:08:318 824 3d0 AU Successfully wrote event for AU health state:0
2017-05-03 17:03:08:318 824 3d0 AU Successfully wrote event for AU health state:0
2017-05-03 17:03:08:318 824 10b8 AU #############
2017-05-03 17:03:08:318 824 10b8 AU ## START ## AU: Search for updates
2017-05-03 17:03:08:318 824 10b8 AU #########
2017-05-03 17:03:08:318 824 10b8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {8D14140D-62A4-4559-B3EA-0A321490A58E}]
2017-05-03 17:03:08:318 824 6dc Agent *************
2017-05-03 17:03:08:318 824 6dc Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-05-03 17:03:08:318 824 6dc Agent *********
2017-05-03 17:03:08:318 824 6dc Agent * Online = Yes; Ignore download priority = No
2017-05-03 17:03:08:318 824 6dc Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-05-03 17:03:08:318 824 6dc Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2017-05-03 17:03:08:318 824 6dc Agent * Search Scope = {Machine}
2017-05-03 17:03:08:318 824 6dc Setup Checking for agent SelfUpdate
2017-05-03 17:03:08:318 824 6dc Setup Client version: Core: 7.6.7601.19161 Aux: 7.6.7601.19161
2017-05-03 17:03:08:411 824 6dc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2017-05-03 17:03:33:496 824 6dc Misc Microsoft signed: NA
2017-05-03 17:03:33:527 824 6dc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMPBE9D.tmp with dwProvFlags 0x00000080:
2017-05-03 17:04:03:573 824 6dc Misc Microsoft signed: NA
2017-05-03 17:04:03:604 824 6dc Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab with dwProvFlags 0x00000080:
2017-05-03 17:04:08:346 824 10b8 AU Initiating Install-at-shutdown
2017-05-03 17:04:08:346 824 10b8 Shutdwn user declined update at shutdown
2017-05-03 17:04:08:346 824 10b8 AU Successfully wrote event for AU health state:0
2017-05-03 17:04:08:346 824 10b8 AU AU initiates service shutdown
2017-05-03 17:04:08:346 824 10b8 AU ########### AU: Uninitializing Automatic Updates ###########
2017-05-03 17:04:28:626 824 6dc Misc Microsoft signed: NA
2017-05-03 17:04:28:626 824 6dc Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80004004
2017-05-03 17:04:28:626 824 6dc Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80004004
2017-05-03 17:04:28:626 824 6dc Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80004004
2017-05-03 17:04:28:626 824 6dc Setup WARNING: SelfUpdate check failed to download package information, error = 0x80004004
2017-05-03 17:04:28:626 824 6dc Setup FATAL: SelfUpdate check failed, err = 0x80004004
2017-05-03 17:04:28:626 824 6dc Agent * WARNING: Skipping scan, self-update check returned 0x80004004
2017-05-03 17:04:28:626 824 6dc Agent * WARNING: Exit code = 0x80004004
2017-05-03 17:04:28:626 824 6dc Agent *********
2017-05-03 17:04:28:626 824 6dc Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-05-03 17:04:28:626 824 6dc Agent *************
2017-05-03 17:04:28:626 824 6dc Agent WARNING: WU client failed Searching for update with error 0x80004004
2017-05-03 17:04:28:626 824 6dc Report REPORT EVENT: {19E03A91-8A60-4285-BC28-2787F276F13F} 2017-05-03 17:03:08:146+0200 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
2017-05-03 17:04:38:688 824 10b8 Handler FATAL: UH: 0x80080005: StartSession failed in CCbs::IsCbsPending
2017-05-03 17:04:38:781 824 10b8 Service *********
2017-05-03 17:04:38:781 824 10b8 Service ** END ** Service: Service exit [Exit code = 0x240001]
2017-05-03 17:04:38:781 824 10b8 Service *************
2017-05-03 17:07:33:940 480 1184 Misc =========== Logging initialized (build: 7.6.7601.19161, tz: +0200) ===========
2017-05-03 17:07:33:940 480 1184 Misc = Process: C:\Windows\system32\svchost.exe
2017-05-03 17:07:33:940 480 1184 Misc = Module: c:\windows\system32\wuaueng.dll
2017-05-03 17:07:33:925 480 1184 Service *************
2017-05-03 17:07:33:940 480 1184 Service ** START ** Service: Service startup
2017-05-03 17:07:33:940 480 1184 Service *********
2017-05-03 17:07:34:377 480 1184 Agent * WU client version 7.6.7601.19161
2017-05-03 17:07:34:471 480 1184 Agent * Base directory: C:\Windows\SoftwareDistribution
2017-05-03 17:07:34:471 480 1184 Agent * Access type: No proxy
2017-05-03 17:07:34:471 480 1184 Agent * Network state: Connected
2017-05-03 17:08:21:192 480 1184 Report CWERReporter::Init succeeded
2017-05-03 17:08:21:192 480 1184 Agent *********** Agent: Initializing Windows Update Agent ***********
2017-05-03 17:08:21:192 480 1184 Agent * Prerequisite roots succeeded.
2017-05-03 17:08:21:192 480 1184 Agent *********** Agent: Initializing global settings cache ***********
2017-05-03 17:08:21:192 480 1184 Agent * WSUS server: http://wsus1.dominio.local:8530
2017-05-03 17:08:21:192 480 1184 Agent * WSUS status server: http://wsus1.dominio.local:8530
2017-05-03 17:08:21:192 480 1184 Agent * Target group: (Unassigned Computers)
2017-05-03 17:08:21:192 480 1184 Agent * Windows Update access disabled: No
2017-05-03 17:08:21:207 480 1184 DnldMgr Download manager restoring 0 downloads
2017-05-03 17:08:21:207 480 1184 AU ########### AU: Initializing Automatic Updates ###########
2017-05-03 17:08:21:223 480 1184 AU AU setting next detection timeout to 2017-05-03 15:08:21
2017-05-03 17:08:21:223 480 1184 AU # WSUS server: http://wsus1.dominio.local:8530
2017-05-03 17:08:21:223 480 1184 AU # Detection frequency: 1
2017-05-03 17:08:21:223 480 1184 AU # Approval type: Scheduled (Policy)
2017-05-03 17:08:21:223 480 1184 AU # Scheduled install day/time: Every day at 10:00
2017-05-03 17:08:21:223 480 1184 AU # Auto-install minor updates: Yes (User preference)
2017-05-03 17:08:21:223 480 1184 AU # Will interact with non-admins (Non-admins are elevated (User preference))
2017-05-03 17:08:21:223 480 1184 AU Setting AU scheduled install time to 2017-05-04 08:00:00
2017-05-03 17:08:21:660 480 1184 Report *********** Report: Initializing static reporting data ***********
2017-05-03 17:08:21:660 480 1184 Report * OS Version = 6.1.7601.1.0.65792
2017-05-03 17:08:21:660 480 1184 Report * OS Product Type = 0x00000030
2017-05-03 17:08:21:691 480 1184 Report * Computer Brand = APD
2017-05-03 17:08:21:691 480 1184 Report * Computer Model = ALDA+
2017-05-03 17:08:21:691 480 1184 Report * Bios Revision = V4.6.5.4 R1.35.0 for D3221-B1x
2017-05-03 17:08:21:691 480 1184 Report * Bios Name = BIOS Date: 07/09/15 17:45:06 Ver: 04.06.05
2017-05-03 17:08:21:691 480 1184 Report * Bios Release Date = 2015-07-09T00:00:00
2017-05-03 17:08:21:691 480 1184 Report * Locale ID = 3082
2017-05-03 17:08:21:816 480 1184 AU Successfully wrote event for AU health state:0
2017-05-03 17:08:21:816 480 1184 AU Initializing featured updates
2017-05-03 17:08:21:816 480 1184 AU Found 0 cached featured updates
2017-05-03 17:08:21:816 480 1184 AU Successfully wrote event for AU health state:0
2017-05-03 17:08:21:816 480 1184 AU Successfully wrote event for AU health state:0
2017-05-03 17:08:21:816 480 1184 AU AU finished delayed initialization
2017-05-03 17:08:21:832 480 1184 AU #############
2017-05-03 17:08:21:832 480 1184 AU ## START ## AU: Search for updates
2017-05-03 17:08:21:832 480 1184 AU #########
2017-05-03 17:08:21:847 480 1184 AU <<## SUBMITTED ## AU: Search for updates [CallId = {9629D22D-6475-4DDC-A04C-A6049122F75B}]
2017-05-03 17:08:21:847 480 12e0 Agent *************
2017-05-03 17:08:21:847 480 12e0 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-05-03 17:08:21:847 480 12e0 Agent *********
2017-05-03 17:08:21:847 480 12e0 Agent * Online = Yes; Ignore download priority = No
2017-05-03 17:08:21:847 480 12e0 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2017-05-03 17:08:21:847 480 12e0 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2017-05-03 17:08:21:847 480 12e0 Agent * Search Scope = {Machine}
2017-05-03 17:08:21:847 480 12e0 Setup Checking for agent SelfUpdate
2017-05-03 17:08:21:863 480 12e0 Setup Client version: Core: 7.6.7601.19161 Aux: 7.6.7601.19161
2017-05-03 17:08:21:925 480 12e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab with dwProvFlags 0x00000080:
2017-05-03 17:08:47:033 480 12e0 Misc Microsoft signed: NA
2017-05-03 17:08:47:049 480 12e0 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\TMP62C7.tmp with dwProvFlags 0x00000080:Hemos probado con los siguientes comandos y no han funcionado:
wuauclt /resetauthorization /detectnow
SIN RESULTADO
----------------
net stop wuauserv
REG DELETE "HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v LastWaitTimeout /f
REG DELETE "HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v DetectionStartTime /f
REG DELETE "HKLM\Software\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update" /v NextDetectionTime /f
net start wuauserv
regsvr32 /s wuapi.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups.dll
regsvr32 /s wuweb.dll
regsvr32 /s jscript.dll
regsvr32 /s alt.dll
regsvr32 /s msxml3.dll
regsvr32 /s softpub.dll
regsvr32 /s wups2.dll
regsvr32 /s Mssip32.dll
regsvr32 wuweb.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 initpki.dll /s
regsvr32 wintrust.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 jscript.dll /s
regsvr32 alt.dll /s
wuauclt /resetauthorization /detectnowSIN RESULTADO
--------------------------------
@ECHO OFF
echo.
echo =============================================
echo Simple Script to Reset / Clear Windows Update
echo.
echo Created by "Vishal Gupta" for AskVG.com
echo.
echo Thanks to DTM for sharing the commands
echo =============================================
echo.
PAUSE
echo.
attrib -h -r -s %windir%\system32\catroot2
attrib -h -r -s %windir%\system32\catroot2\*.*
echo Stopping Windows Update related services...
echo ===========================================
echo.
net stop wuauserv
net stop CryptSvc
net stop BITS
echo Done!
echo.
echo Renaming Windows Update related folders...
echo ==========================================
echo.
ren %windir%\system32\catroot2 catroot2.old
ren %windir%\SoftwareDistribution sold.old
ren "%ALLUSERSPROFILE%\application data\Microsoft\Network\downloader" downloader.old
echo Done!
echo.
echo Starting Windows Update related services...
echo ===========================================
echo.
net Start BITS
net start CryptSvc
net start wuauserv
echo Done!
echo.
echo Task completed successfully...
echo.
SIN RESULTADO
---------------------
net.exe stop wuauserv
cd d %windir%
rd s software\distribution
REGSVR32 %windir%\system32\wuapi.dll
REGSVR32 %windir%\system32\wuaueng1.dll
REGSVR32 %windir%\system32\wuaueng.dll
REGSVR32 %windir%\system32\wucltui.dll
REGSVR32 %windir%\system32\wups.dll
net.exe start wuauservSIN RESULTADO
-------------
También hemos añadido a mano los siguientes paquetes:
AMD64-all-windows6.1-kb3006137-x64
Windows6.1-KB947821-v34-x64
Windows6.1-KB958830-x64-RefreshPkg
Windows6.1-KB3075851-x64
WindowsUpdateAgent-7.6-x64
WindowsUpdateAgent30-x64
Muchas gracias
Todas las respuestas
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Hola Enrique_aeval, estos son foros para administradores de servidores, y no lo tomes a mal, pero esperamos que el que pregunta provea datos que ayuden a ver cuál puede ser el problema, y no que los que contribuimos voluntariamente tengamos que leer e interpretar cada línea de un kilométrico log, más scripts, más ...
Con una rápida búsqueda en log con "Warning" o "Error" ya se tienen los datos para comenzar a buscar el problema
Haciendo una búsqueda en la web con "wsus error 0x80004004" el primer resultado es:
Windows Update Log analysis
https://social.technet.microsoft.com/Forums/office/en-US/b1e6ea88-8d27-4071-95a0-dcbbb9b12cd5/windows-update-log-analysis?forum=winserverwsusY tiene una respuesta que dice solucionar el problema
Te reitero, no lo tomes a mal, pero a ninguno de los que colaboramos deseamos tener que leer y analizar las líneas de un log larguísimo, y eso no predispone a que muchos siquiera lo lean. Todo bien :)
Guillermo Delprato
MVP - MCSE - MCSA2012
Buenos Aires, Argentina
El Blog de los paso a paso
MCITP: Enterprise Administrator / Server Administrator
MCTS: Active Directory/Network Configuration/Applications Configuration/Server Virtualization/Windows 7 Configuration/Windows 7 & Office 2010 Deployment/Vista Configuration
Este mensaje se proporciona "como está" sin garantías de ninguna clase. Usted asume todos los riesgos.
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El log no dice nada puntual, podrian ver varias cosas, pero te recomiendo utilizar esta herramienta http://downloads.solarwinds.com/solarwinds/Release/FreeTool/SolarWinds-Agent-Diagnostic-Tool-WSUS.zip que realiza el diagnostico de todos los elementos tanto del lado cliente, como del servidor para WSUS.
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Agradezco tus comentarios, pero como puedes ver al final del post te he puesto los parches y comandos que hemos ejecutado sin solución.
Sé que el log es grande, pero es limpio, es decir lo lo que hice fue ponerlo desde el principio para que se pudiera ver completo y evitar confusiones.
El error ya lo vi e intente solucionarlo con lo que he encontrado por el foro, pero no ha funcionado, por eso estoy intentando buscar otra solución.
Aún así gracias de nuevo por el comentario.
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