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Problems with lync and UM Integration RRS feed

  • Pregunta


  • I configure my UM and do the integration with lync, I could call the Auto Attendant and the susbribed but they presence appear offline. Then when I leave a voice message the UM server create the audio file but this is not send to the user's mailbox. 

    I have little experience in UC so I hope you can help me with it.

    Thanks
     

    Carlos Arturo Moreno Reymundo

    miércoles, 11 de abril de 2012 15:49

Todas las respuestas

  • Carlos,

    What version of Exchange are you running? 2010?

    Is your UM server separate from your other servers? If so, the problem is likely with Receive connectors not letting messages from UM be admitted to the Hub Transport queues.

    Another problem could be certificates used for UM aren't trusted by the rest of the Exchange infrastructure. Did you issue a UM cert from your internal CA?

    Hope this helps,

    Gonzalo

    lunes, 8 de septiembre de 2014 20:19
  • Hola Carlos,

    Mira apoyate en este articulo en el cual mencionan un problema similar al tuyo al momento de llamar a auto attendant:

    http://blog.schertz.name/2010/11/lync-calls-to-exchange-auto-attendant-fail/

    De igual manera aqui tienes un paso a paso para lograr la integracion entre ambas tecnologias: http://blog.schertz.name/2010/11/lync-and-exchange-um-integration/

    Saludos


    Saludos cordiales | Exchange Trainer | MCDST-MCTS-MCITP-MCSA-MCT

    miércoles, 10 de septiembre de 2014 21:33