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Windows server backup failed none of the items included in backup were backed up RRS feed

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    I was backed up my files and folders (size 2.7 TB), the Windows Server Backup are copying files and folders about 377 GB was found the Windows server backup status: failed none of the items included in backup were backed up and error: Access is denied, I'm using the Windows Server 2019 Standard edition Version 1809 (OS Build 17763.1217).

    Remark: There are no list of all failed files in log file.

    Please advice me to solve the issue.


    Thank you.

    Tuesday, June 30, 2020 12:44 AM

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    Hi,

    Please check the currently account has enough permission to perform backup task and handle all the backup files. You'd better a Administrator account or a member of Administrator group.

    And please check if there is any error message in Event Viewer.

    Is this files in a local disk or in NAS? if in a NAS, please make sure the current account can access the files in NAS.

    Please run the below command to grant the permissions and try again.

    • Takeown /f %windir%\winsxs\temp\PendingRenames /a icacls %windir%\winsxs\temp\PendingRenames /grant "NT AUTHORITY\SYSTEM:(RX)"
    • icacls %windir%\winsxs\temp\PendingRenames /grant "NT Service\trustedinstaller:(F)"
    • icacls %windir%\winsxs\temp\PendingRenames /grant BUILTIN\Users:(RX)
    • Takeown /f %windir%\winsxs\filemaps\* /a icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"
    • icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
    • icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)

    Hope this can help.

    Best Regards,

    Daniel

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    Tuesday, June 30, 2020 6:11 AM
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    Hi,

    I'm creating a new admin account in domian controller (member of adminsitrators group) and Ityped with administrator account I still found the errors.

    My files are keeping on local drive (iSCSI forn NAS storage).

    I was ran the commands with a new admin account (run as administrator) and found the messages below.

    • icacls %windir%\winsxs\temp\PendingRenames /grant "NT Service\trustedinstaller:(F)" (successfully)
    • icacls %windir%\winsxs\temp\PendingRenames /grant BUILTIN\Users:(RX) (successfully)

    C:\Windows\system32>icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
    C:\Windows\winsxs\filemaps\$$.cdf-ms: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)
    C:\Windows\winsxs\filemaps\$$.cdf-ms: Access is denied.
    Successfully processed 0 files; Failed processing 1 files

    Please advice me to solve the issue.

    After ran the commands completed, I was started the Windows server backup is copying files. If I found any error I will let you know agian.

    Thank you.


    • Edited by RedGenuine Tuesday, June 30, 2020 7:32 PM
    Tuesday, June 30, 2020 7:31 PM
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    Please make sure this account can access and handle all files in NAS.

    From the error message, it seems that you don't have enough permission to handle these files.

    Best Regards,

    Daniel

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    Wednesday, July 1, 2020 2:15 AM
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    Hello,

    Aside from what has been mentioned, make sure the files/folders you are trying to back up have not been stripped of SYSTEM permissions.

    Miguel Fra
    Falcon IT Services
    https://www.falconitservices.com

     

    Wednesday, July 1, 2020 4:05 AM
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    Hi Daniel,

    The Windows Server Backup was not successfully of some folders and found error: Access is denied, I was checked the log file and some folder ware not copied.

    Exam: FILE01 folder and FILE02 folder are main folder, FILE01 is backup  successfully but sub folders in a FILE02 folder were not copied on Windwos Server Backup.

    However, I will checking the permission of sub folders in FILE02 folder again.

    Thank you for your assisting.

    Thursday, July 2, 2020 9:31 AM
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    Hello Miguel Fra,

    Thank you for recommend, I will checking the permission of files/folders.

    Thursday, July 2, 2020 9:33 AM
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    Sounds good! Break a leg!

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    Friday, July 3, 2020 1:36 AM