Hi,
Please, provide a log of the third-party anti-virus utility FRST according to the following instruction:
- Download
Farbar Recovery Scan Tool
and save it on the desktop.
Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
- Run the program by double-clicking. When the program starts, click Yes to agree with a warning.
- Ensure that Optional Scan is checked "List BCD"
, "Driver MD5" and"Addition.txt".

- Press Scan button to run the tool...
- It will make a log (FRST.txt) in the same directory the tool is run.
- The tool will also make a log named (Addition.txt).
- Please attach it in the following message as a link to downloading from the file storage
(e.g. onedrive).
Avis de non-responsabilité:
Mon opinion ne peut pas coïncider avec la position officielle de Microsoft.
Bien cordialement, Andrei ...

MCP