How to check Exchange smtp relay logs successed/failed


  • We have a quite a few servers in the company that allow to relay smtp through our current Exchange environment. Often time, the recipients did not get those messages that was send out from our SQLservers. We would like to get these logs from Exchange to see why those messages were sent from SQLservers that did not go through. Is there a way to track those messages?
    Tuesday, February 5, 2013 9:28 PM


All replies

  • Hi,
    You can analyze the protocol logs if you had protocol logging enabled (it's not enabled by default)

    Configure Protocol Logging

    Martina Miskovic

    • Proposed as answer by JasonApt Tuesday, February 5, 2013 9:54 PM
    • Marked as answer by emma.yoyo Monday, February 18, 2013 2:21 AM
    Tuesday, February 5, 2013 9:52 PM
  • Hi ThaiFL,

    Any updates?

    Frank Wang
    TechNet Community Support

    • Marked as answer by ThaiFL Monday, March 25, 2013 6:59 PM
    Thursday, February 7, 2013 8:15 AM
  • Thanks guys. Yes, it worked.
    Monday, March 25, 2013 6:59 PM
  • I found how to enable the logs in that article (actually I already knew how to do that). Where exactly does one RETRIEVE those logs? I'm also not sure what file name(s) to look for.

    UPDATE: I actually found the answer so I'll put it here, definitely relevant. This is the basic file structure for where you'll find this particular log:

    C:\Program Files\Microsoft\Exchange Server\V14\TransportRoles\Logs\MessageTracking

    • Edited by FoaRyan Wednesday, April 16, 2014 9:52 PM found answer to related question
    Wednesday, April 16, 2014 9:23 PM