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locked out of hotmail

    Question

  •  

    I am locked out of my one hotmail account.  It says that I signed in too many times with a wrong password.  I have tried to reset the password, but it sends the information to the address that is locked.  Does anyone know if this will reset itself?  I have contacted support twice (via the form on the help site) and have had no luck.

     

    Thanks.

    Wednesday, May 21, 2008 3:28 PM

Answers

  • Hi,

     

    It seems the current issue is a Live account issue. Please understand that we mainly discuss Exchange issues in this forum. As your issue is related to Live account, we are not the best resource to troubleshoot the issue. You need to contact our Live support for this issue. They can be reached at:

     

    https://support.live.com/eform.aspx?productKey=wlid&ct=eformts

     

    Hope your issue will be fixed soon. Thanks,

     

    Elvis

     

    Monday, June 02, 2008 8:18 AM