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Reconnecting deleted mailbox to new AD user account RRS feed

  • Question

  • Deleted a user and I have been ask to retrieve her mailbox.  I created a user(dummy account) and reconnected the mailbox to the new user account.  I log in to Exchange Management Console click on the "Disconnected Mailbox" right click on the deleted mailbox and click "Connect" , Choose "User Mailbox" click Next,  "Existing User",  Browse to the new user. Fairly simple process.  I logged in to the new user and when I open the Outlook i receive an error, " Cannot open your default e-mail folder. Microsoft Exchange is not available. Either there are network problems or the Exchange server is down for maintenance"  I tried logging in OWA with no luck. Any help with be very much appreciated.

    Exchange server 2010

    Office 2010 


    #HugoEscobar

    Monday, November 18, 2013 10:45 PM

Answers

  • Run clean-mailboxdatabase against the DB this mailbox is in and try again.


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    • Marked as answer by hescobar627 Tuesday, November 19, 2013 6:34 PM
    Monday, November 18, 2013 10:56 PM
    Moderator

All replies

  • Run clean-mailboxdatabase against the DB this mailbox is in and try again.


    Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

    • Marked as answer by hescobar627 Tuesday, November 19, 2013 6:34 PM
    Monday, November 18, 2013 10:56 PM
    Moderator
  • Thanks, will do. 

    #HugoEscobar

    Monday, November 18, 2013 11:12 PM
  • Running the clean-mailboxdatabase worked!

    Thanks


    #HugoEscobar

    Tuesday, November 19, 2013 6:20 PM