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Bluetooth Volume problem after Windows 10 April 2018 Update RRS feed

  • Question

  • I have Edifier bluetooth speakers.  Before the Windows 10 April 2018 update I could use the Windows 10 Volume Mixer to change the volume on my speakers, after the update the Window 10 Volume mixer NO longer controls the volume of the bluetooth speakers.  If I change my default speakers to my laptops built in speakers if works, so it seem to be bluetooth specific, though if I mute the sound that works.  Also when trying to adjust the volume, the volume mixer makes beeping noises as it tries to change the volume, but of course the volume does not change.  I have all Windows sounds turned off.  I tried deleting and updating the Edifier and bluetooth drivers, but nothing has helped.  Any ideas would be appreciated, thanks.

    nlm

    Tuesday, May 1, 2018 8:55 PM

Answers

  • I have Edifier bluetooth speakers.  Before the Windows 10 April 2018 update I could use the Windows 10 Volume Mixer to change the volume on my speakers, after the update the Window 10 Volume mixer NO longer controls the volume of the bluetooth speakers.  If I change my default speakers to my laptops built in speakers if works, so it seem to be bluetooth specific, though if I mute the sound that works.  Also when trying to adjust the volume, the volume mixer makes beeping noises as it tries to change the volume, but of course the volume does not change.  I have all Windows sounds turned off.  I tried deleting and updating the Edifier and bluetooth drivers, but nothing has helped.  Any ideas would be appreciated, thanks.

    nlm

    TEMPORARY SOLUTION (until Microsoft will solve the driver issue):

    Just roll back your bluetooth adapter driver.

    • Marked as answer by nlm Saturday, August 25, 2018 10:09 PM
    Thursday, June 7, 2018 5:49 PM

All replies

  • In Start Search type troubleshoot and hit the enter key.

    Select Playing Audio

    Click Run the troubleshooter

    Select Bluetooth

    Click Run the troubleshooter


    You may try Ear Trumpet, that offers you a smarter way to control the volume for each individual program.

    You can download it from Store


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP


    Tuesday, May 1, 2018 11:38 PM
  • Hi,

    Please try Bluetooth troubleshooter and check if it can help you.

    Fix Bluetooth problems in Windows 10: FAQ

    https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems-faq

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, May 2, 2018 7:04 AM
    Moderator
  • I have got the same issue after April`s Windows 10 update that I have just installed. I am using Craetive Muvo 1C Bluetooth speaker and before today`s update, it was working fine. Now the volume over bluetooth is set as max and even when I change the volume using Windows 10, it still plays max volume. Volume control over laptop speakers works fine.

    My laptop is Lenovo T440S if it makes any difference. I have updated bluetooth driver and tried troubleshooting but it doesn`t help. When I change the volume using some program like VLC Media Player while watching movie, it works fine, just the Windows volume control seems to not work over bluetooth now.

    Thanks in advance for any help.



    • Edited by Rumcajs997 Wednesday, May 2, 2018 9:37 AM
    Wednesday, May 2, 2018 9:34 AM
  • i have excactly the same problem as mention above!
    Wednesday, May 2, 2018 10:41 AM
  • I also have Edifier bluetooth speakers and that is EXACTLY my experience on two laptops which were updated to the April 2018 update. I sent in a support request to Edifier last night. 
    Wednesday, May 2, 2018 1:02 PM
  • Please let us know once you have got some answer please!
    Wednesday, May 2, 2018 4:42 PM
  • I have exactly the same problem - i have two PC's at home - one is running april update (that one has problem that you mentioned) another one does not have this update and sound works fine.

    I'm trying to fix it whole day, nothing is helping....

    Hope they will create some update to repair it soon. 

    EDIT: i'm using Marshall Woburn speakers
    • Edited by Pán Bobor Friday, May 4, 2018 11:57 AM
    Friday, May 4, 2018 11:52 AM
  • Same here. After the April update my Bluetooth main volume blasts at full throttle on my Creative T30 speakers. Taskbar volume control doesn't have any effect except for its mute function (on two different laptops). Individual apps' volumes can be changed through their respective volume controls.

    Apparently they have implemented this feature to enable controls over individual volume levels of apps.

    I found the following article on this feature but it doesn't say anything about the main volume control having lost its functionality:

    https://www.windowscentral.com/how-manage-sound-settings-windows-10-april-2018-update

    Troubleshooting the sound settings didn't help either.


    Saturday, May 5, 2018 7:20 PM
  • You can control the INDIVIDUAL program volume, but you CANNOT control the master volume, which is the main issue.  I want to have my individual programs volumes where I want them set, then use the master volume, as you normally could before, to actually set the volume coming from my speakers.  The master volume is what is shown on the screen in the taskbar, and volume controllers on hardware, ie a keyboard with volume controller, use the master volume to control the sound from speakers.  This could be considered a work around, but not a fix.

    nlm


    • Edited by nlm Friday, May 11, 2018 11:57 AM
    Friday, May 11, 2018 11:56 AM
  • I have same problem with Bluetooth Edifier + windows 10 latest update.
    Sunday, May 13, 2018 3:57 PM
  • I have a JBL Go speaker. Before the update I could set the speaker volume on the speaker and the source volume on my lenovo notebook separately. Since the latest Windows update the speaker's volume button changes the windows volume as well, and  vice versa. So I can't set the optimal sound settings now.

    Monday, May 14, 2018 12:38 PM
  • Exact same problem with my Edifier 1700BT.... haven't found a workaround yet!
    Wednesday, May 16, 2018 5:30 AM
  • Exact same thing with my Edifier R1700BT's.  The sound also crackles and breaks up a lot more, especially while typing or clicking the mouse.

    Update: I may have figured it out!

    1. Click Start Menu and type 'sound' to go to the sound control panel

    2. right click on the troubled bluetooth sound playback device and select properties

    3. go to the 'Advanced' tab and uncheck 'Allow applications to take exclusive control of this device'

    • Edited by jgabby Friday, May 18, 2018 2:43 AM update with solution
    • Proposed as answer by jgabby Friday, May 18, 2018 2:43 AM
    • Unproposed as answer by jgabby Tuesday, May 22, 2018 7:29 PM
    Wednesday, May 16, 2018 8:45 PM
  • same thing happen to me. Can not control audio. And most of the time. Blut tooth is not working 
    Thursday, May 17, 2018 8:12 PM
  • Exact same thing with my Edifier R1700BT's.  The sound also crackles and breaks up a lot more, especially while typing or clicking the mouse.

    Update: I may have figured it out!

    1. Click Start Menu and type 'sound' to go to the sound control panel

    2. right click on the troubled bluetooth sound playback device and select properties

    3. go to the 'Advanced' tab and uncheck 'Allow applications to take exclusive control of this device'


    Nope, doesn`t work :(

    • Edited by Rumcajs997 Friday, May 18, 2018 10:31 AM
    Friday, May 18, 2018 10:31 AM
  • I also tried, and it does not work for me either.

    Friday, May 18, 2018 2:16 PM
  • I've got same problem, R1700BT, and no real volume control from windows (only on/off)
    Friday, May 18, 2018 11:20 PM
  • I tried this as well.  No luck.  

    On a side note, due to the way I had my volume set up, I think I blew the driver out of my right speaker after the update applied.  Thanks Microsoft.

    Saturday, May 19, 2018 2:48 PM
  • Thanks, but unfortunately neither of the troubleshooters worked.  In my case similar to some others, the Bluetooth device is either silent (when turned down completely), or plays at full volume (if turned up either a little).  This was not occurring before the update was applied.  
    Saturday, May 19, 2018 8:24 PM
  • You can control the INDIVIDUAL program volume, but you CANNOT control the master volume, which is the main issue.

    Exactly. If you go to the Volume Mixer, adjusting volume for individual apps will correctly affect the bluetooth volume, but the master volume does nothing.


    • Edited by Syke42 Sunday, May 20, 2018 2:21 AM
    Sunday, May 20, 2018 2:20 AM
  • You may try Ear Trumpet, that offers you a smarter way to control the volume for each individual program.

    Ear Trumpet does the same thing the Volume Mixer does, but will not fix the problem that the master volume control is now useless when using Bluetooth.

    Sunday, May 20, 2018 2:31 AM
  • Same problem here in France with an iClever USB Bluetooth adapter (CSR8510 A10) and a Philips AEA2700 Bluetooth receiver :

    the master volume is now just an on/off switch : off (master volume=0) or full volume (master volume from 1 to 100). Changing this setting does not scale the output volume of any of the applications (system sounds, chrome, firefox, edge, spotify, ...)

    Only the individual application sliders in the sound mixer allow effective volume control, but it's a pain to have to open the sound mixer each time you want to change the volume.

    The laptop's physical volume + and - keys still set the master volume, hence just an on-off switch since the april W10 update.

    Sunday, May 20, 2018 2:14 PM
  • Same problem here. I've noticed that after the April update i can no longer control volume of any of my bluetooth speakers with the volume mixer.
    Sunday, May 20, 2018 3:01 PM
  • Similar problem here. HP Envy x360 with Vizio SB 5.1 3651 Bluetooth speaker.

    After recent Windows update, volume control button on laptop keyboard and mouse-clicking volume control bar of Windows cannot be used to adjust Bluetooth speaker anymore. Every time I attempt to increase or decrease volume, the volume bar would flash intermittently with pinging noises and volume would go out of control . The laptop speaker works normally; only the Bluetooth speaker has issues.

    This is really annoying because I need the Bluetooth speakers to be controlled from my keyboard. I tried updating all sound drivers, all Bluetooth related drivers, BIOS, changing volume control settings, removing any non-critical Windows/ Flash Player/ etc updates but none of the fix work. This has to be a Windows update issue because it used to work perfectly before. 

    If someone from Microsoft reads this, please give us instructions on how to fix this problem. Or if anyone figures out how to fix it, please let us know too. Thanks!

    Monday, May 21, 2018 3:48 AM
  • I have the exact same problem with JBL Charge Stereo 2. Has someone found any solution to this ??
    Monday, May 21, 2018 10:43 AM
  • Apparently I have the same problem as everyone else, for my Creative T30 speakers.  They had no issues before the April update and now I cannot control the master volume through my keyboard.  
    Monday, May 21, 2018 11:39 PM
  • Windows bluetooth dev here

    If anyone can't control their BT speaker/headphones volume from the PC after the update, can you share a product link to what device you're using?

    We added "absolute volume" in the last update which lets the Windows volume slider directly control the local volume of BT speakers/headphones who support it.

    Sorry to hear this is happening, I already made a note to look into the Edifier 1700BT and JBL Go, we want this to work as best as possible so let me know the devices you're having issues with and we'll look into it.

    Thanks guys!

    Tuesday, May 22, 2018 2:13 AM
  • Windows bluetooth dev here - thanks, I made a note of the receivers, we'll look into what's going on. 
    Tuesday, May 22, 2018 2:14 AM
  • Windows bluetooth dev here - thanks for letting us know, I'll added your Vizio soundbar to the list and we'll look into it
    Tuesday, May 22, 2018 2:17 AM
  • Windows bluetooth dev - you're not the only one, it seems we're having issues with JBL in general with absolute volume, I'm looking into this one right now.
    • Proposed as answer by ZeKe_72 Monday, September 30, 2019 11:28 AM
    Tuesday, May 22, 2018 2:21 AM
  • Windows bluetooth dev here - yes we're getting reports of absolute volume problems with Creative T30/T50, I'm going to look into it and see what's going on 
    Tuesday, May 22, 2018 2:23 AM
  • Hi, I have the same issue as well using my Mi Bluetooth Speaker. If you could fix it as soon as possible it would be nice. Thanks. 
    Tuesday, May 22, 2018 4:10 AM
  • I have the same problem with my Edifier R1280DB Bluetooth speakers. Before the update, I was able to use the Windows volume control to adjust the sound of the speaker. Now it doesn't work. When I move the slider the sound remains the same apart from when it is muted. Only the muting works.

    Tuesday, May 22, 2018 7:59 AM
  • Problem exists with Sharkk Mako https://www.sharkk.com/products/mako.
    Tuesday, May 22, 2018 11:27 AM
  • Hello,

    I also have issues with Dynaudio BT speakers device, so I think the problem is hardware agnostic and comes from W10 itself. Sames issues, no possibility to control the master volume, with noisy beeps every time the key is hit.

    My 2 cents

    Tuesday, May 22, 2018 11:37 AM
  • Ausdom H8 bluetooth headphones have this issue as well. With the number of brands having issues I suspect it is less device specific and more just something broken in the Windows OS. Unless it has to do with Lenovo drivers, as I did see a number of others mention their machine also being a Lenovo.
    Tuesday, May 22, 2018 4:12 PM
  • Exact same thing with my Edifier R1700BT's.  The sound also crackles and breaks up a lot more, especially while typing or clicking the mouse.

    Update: I may have figured it out!

    1. Click Start Menu and type 'sound' to go to the sound control panel

    2. right click on the troubled bluetooth sound playback device and select properties

    3. go to the 'Advanced' tab and uncheck 'Allow applications to take exclusive control of this device'

    Works for me, thanks. But since you're looking for devices which don't work properly, my speaker is Anker SoundCore Boost (same problem on two different laptops, Dell and Acer). Thank you for looking into this!
    Tuesday, May 22, 2018 5:36 PM
  • Exactly the same problem with Edifier R1010BT speakers.  Please advise as soon as there is a fix available.
    Tuesday, May 22, 2018 6:41 PM
  • same problem using jbl link 10 speaker
    • Proposed as answer by RenéL Wednesday, May 23, 2018 8:52 AM
    • Unproposed as answer by RenéL Wednesday, May 23, 2018 8:52 AM
    Tuesday, May 22, 2018 7:19 PM
  • Same problem with my "Teufel Motiv B" bluetooth speakers.
    Wednesday, May 23, 2018 8:55 AM
  • This is exactly why i postpone my updates, but this time Microsoft really outdid themselves. They managed to break it in such manner that they still didnt fix it after almost a month from first report. GJ

    BTW it doesnt work on Marshall Kilburn also


    • Edited by SusteMi Wednesday, May 23, 2018 5:05 PM
    Wednesday, May 23, 2018 5:05 PM
  • Same issue for me as well after the April update. I'm running with Aperion Allaire speakers. Love mandatory updates. 
    Thursday, May 24, 2018 12:48 AM
  • I am having the same problem with Gsou V5 Outdoor Speaker. Thanks for looking into things!
    Thursday, May 24, 2018 8:38 AM
  • I have the same issue with Mi Bluetooth Speaker.
    • Edited by myavuzselim Thursday, May 24, 2018 10:35 AM
    Thursday, May 24, 2018 10:35 AM
  • Hello, i have the same problem with Edifier R1010BT speakers.

    Thursday, May 24, 2018 3:39 PM
  • I am experiencing the same issue with the  Anker 3143 Premium Stereo Bluetooth Speaker. Tried on both a laptop and a desktop computer. No issues before the last windows update. After the update the master volume control for my bluetoooth speaker broke.
    Friday, May 25, 2018 2:37 AM
  • Same problem with Edifier R2000DB and JBL Flip 4
    Friday, May 25, 2018 6:12 AM
  • I believe most bluetooth speakers are having this problem, and this is so obvious and annoying. Mine is JBL. I used to be able to control its volume with an external dial, which was so convenient, now without physically pressing the volume button on it click by click, there is no way to change the volume...

    Since windows 10 I've personally encountered a handful of regression defects - a proven track record that each big update breaks something used to work. I really hope windows team (if that still exists) can just stop making major feature implementation and come back to sort out basic stuff. 



    Cheers, Daniel

    Friday, May 25, 2018 9:02 AM
  • I have the same problem as everyone else in this thread. I have a Bose Sound Touch 10 speaker.
    Friday, May 25, 2018 1:45 PM
  • I have Same Problem with Anker Soundcore Boost and Tronsmart 40 Watt
    Friday, May 25, 2018 3:25 PM
  • This problem is happening with Nyne bluetooth speakers as well.
    Saturday, May 26, 2018 2:53 AM
  • Same problem after update while using Philips BT100
    Saturday, May 26, 2018 7:51 AM
  • Creative Muvo 1C here.
    Saturday, May 26, 2018 4:23 PM
  • I have the same issue with Philips AEA2700 Bluetooth adapter. Infuriating.
    Saturday, May 26, 2018 4:24 PM
  • Creative T30 bluetooth speaker
    Saturday, May 26, 2018 4:59 PM
  • I too am having this problem: JBL Flip 4 and JBL Bar Studio

    Windows 10 Volume controls no longer affect bluetooth devices.

    Saturday, May 26, 2018 5:41 PM
  • Exactly the same problem, with an Edifier E3360BT

    jgabby's solution doesn't work....

    Sunday, May 27, 2018 9:57 AM
  • Exactly the same problem (Edifier 1700BT). It's very frustrating... How they could broke such basic thing. Is there anyone who cares doing some tests before major update?

    Sunday, May 27, 2018 11:17 AM
  • Same goddamn problem here.   When is someone from Microsoft going to fix this?!    FYI the suggestion to run the troubleshooter is foolish useless braindead and tonedeaf.   Don't waste your time, it doesn't work.

    To recap...

    * This happens for just about EVERY bluetooth speaker, no point in identifying each one, it's endemic to all speakers

    * The issue is the complete failure of the master volume toggle.    Master volume basically now has only 2 settings, 0 or 100.    Any value in the slider >0 is treated as 100 volume.

    * Application level volume does seem to work still.    To get to the app volume settings, you need to visit "App volume and device preferences" in Settings --> Sound.   This is a somewhat usable workaround but you have to keep that window open at all times.  Blech.

    * I installed EarTrumpet and EarTrumpet is a much easier to use, taskbar equivalent of this same settings panel - you can more conveniently reach volume sliders for each app.    But it has the exactly same functionality - it has a master volume slider which is broken because the underlying function in Windows is broken.     But still, to EarTrumpet's credit, it is easier to have this in my taskbar instead of keeping the Windows Sound properties screen open all the time.    Will rely on this until bug is fixed.

    RANT: G'd I hate Microsoft and their shitty poorly tested releases.    It is especially infuriating when Microsoft developers offer stupid useless advice like running some troubleshooter before they themselves have figured out that there is actually a code issue, and there is zero transparency as to the timing or other status of this bug.


    • Edited by marcworld Sunday, May 27, 2018 9:04 PM
    Sunday, May 27, 2018 8:46 PM
  • This does not work at all, in fact it made it much worse, killed the Bluetooth service and removed the Bluetoothdevice. I was all working except for the volume control.

    This is not related to the Bluetooth device as it was working fine prior to the update, and as you can see from the plethora of devices on this thread its common to all of them.
    • Proposed as answer by Cypher89 Monday, May 28, 2018 9:19 AM
    • Unproposed as answer by Cypher89 Monday, May 28, 2018 9:19 AM
    Sunday, May 27, 2018 8:54 PM
  • hi there!

    I've found some universal solution for the malfunction volume sound control via bluetooth speakers (all kind), after April Update. The troubleshooting is the microsoft driver 'bluetooth stereo device' - so the solution is to force to install older drivers, until the potential microsoft update will be relased. 

    So those ones from here: http://www.driverscape.com/download/bluetooth-stereo ; version 1.3.842.3 works fine with mine bt stereo and the volume error is fixed. To force the installation you should use - device manager -> update drivers in proper audio device -> browse my computer -> from the disc -> proper location. 

    That's all.

    You're welcome :)

    Monday, May 28, 2018 12:00 PM
  • Same problem here. Every bluetooth speaker device I have tried.

    Mr R0b0t not happy :-(

    Monday, May 28, 2018 1:39 PM
  • Hi, I've encountered a problem when I was trying your method. It said "the folder you specified doesn't contain a compatible software driver for your device. if the folder contains a driver, make sure it is designed to work with Windows for x64-based systems" even though I picked the .inf files in Win81X64 subfolder.
    Monday, May 28, 2018 3:25 PM
  • Make sure that files are extract properly and try - Win8X64. I think 8.1 was in general a bit different... 
    Tuesday, May 29, 2018 9:18 AM
  • hello Castorp, i have download it and tried to install it but it says the best drivers for your device are already installed - Audio Endpoint. It is not possible to force to install the one you recommended. Can you maybe advice how to uninstall the Audio Endpoint and install the one you recommended please? 

    thanks!

    Tuesday, May 29, 2018 12:21 PM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    • Proposed as answer by Snoozid Thursday, May 31, 2018 4:18 PM
    Tuesday, May 29, 2018 2:38 PM
  • it is working!! thank you very much Castorp! 
    Tuesday, May 29, 2018 2:46 PM
  • Anker 3143 - worked great before the update - doesn't work at all now. Totally frustrated.

    Tuesday, May 29, 2018 3:35 PM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    Which driver should we select exactly inside the Win8X64 folder ? (is it compatible with windows 10 x64 ?)

    I tried : ...\realtek_bluetooth_3.842.842.01082015\BT_Driver\Win8X64 but windows refuses to install it. Compatibility issues i guess.

    Thank you.

    • Proposed as answer by Castorp Tuesday, May 29, 2018 10:01 PM
    • Unproposed as answer by Castorp Tuesday, May 29, 2018 10:01 PM
    • Proposed as answer by Snoozid Thursday, May 31, 2018 4:17 PM
    • Unproposed as answer by Snoozid Thursday, May 31, 2018 4:18 PM
    • Proposed as answer by Tommiieee Friday, June 29, 2018 10:44 AM
    • Unproposed as answer by Tommiieee Friday, June 29, 2018 10:45 AM
    Tuesday, May 29, 2018 7:12 PM
  • JBL Link 20 no longer able to use Windows 10 master volume. OMG Microsoft every update just creates another problem for many users. I'm just going to turn updates off.
    Tuesday, May 29, 2018 8:33 PM
  • If you're going right  trough the path from 5 to 8 point in the list above windows shouldn't refuse... :) 
    Tuesday, May 29, 2018 9:49 PM
  • OK actually you've got to choose the 'RtkAvrcpCtrlr' file from the 'Win8X64' folder... don't be afraid to try.

    Still not working. At least with JBL Charge 2.


    • Edited by Snoozid Wednesday, May 30, 2018 6:57 PM
    Wednesday, May 30, 2018 6:57 PM
  • the solution from @Castorp worked for me!

    All bluetooth speakers working like before the 1803 update

    Thursday, May 31, 2018 8:22 AM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    Which driver should we select exactly inside the Win8X64 folder ? (is it compatible with windows 10 x64 ?)

    I tried : ...\realtek_bluetooth_3.842.842.01082015\BT_Driver\Win8X64 but windows refuses to install it. Compatibility issues i guess.

    Thank you.

    Since it was a bluetooth problem, I was foolishly trying to update my 'Bluetooth controller' and not my 'Sound, Video and Games controller'.

    Once I noticed my mistake, I followed your steps and it also worked for me.

    Thank you Castorp.

    Thursday, May 31, 2018 4:15 PM
  • My problem is EXACTLY the same as described by nlm on May 01, 2018. Tried the Troubleshooter multiple times. This does not provide a solution/fix. It repeatedly says "Volume too low" and "Not fixed." Actually, this is the opposite of the problem - the problem is that the volume is too high and the volume control in notification area doesn't change the volume level even when the slider is at minimum. It WILL, however, mute the volume. I have also tried disconnecting/reconnecting my device, searched for updated drives, removed and re-paired my bluetooth device, all to no avail.
    Thursday, May 31, 2018 6:32 PM
  • Doesn't work for me either. :-(

    Thursday, May 31, 2018 6:35 PM
  • Using ASUS USB Adapter with Bluetooth (USB-BT400) paired to Sharp Stereo XL-HF203B.

    Thursday, May 31, 2018 6:40 PM
  • Same issue over here using Edifer bluetooth speakers. Can't change the volume. But when I try to do so, it plays a kinda unpleasant beeping volume indicator sound now. Which doesn't change volume either.
    Thursday, May 31, 2018 6:50 PM
  • I have the EXACT same problem as described by nlm on May 01, 2018. Neither the Troubleshooter nor Ear Trumpet solve the problem. I am using an ASUS USB Adapter with Bluetooth (USB-BT400) paired to Sharp Stereo XL-HF203B.
    Friday, June 1, 2018 1:55 PM
  • So, I'm having the same issue after the April update.

    I have a JBL Charge connected via one of those little USB bluetooth dongles (BT 4.1+LE) which is exhibiting the same issue - Windows master volume control has no effect on the volume, and instead Windows is feeding the audio to the device at 100% volume.

    For everyone here who is confused why this was changed, the intent was that Windows would control the volume directly on the Bluetooth device via the Windows master volume control, so when you hit Vol+/Vol- on Windows, you would see the volume change automatically on your Bluetooth device. (i.e. if your device has volume lights, if you changed the volume on Windows, you would see the volume lights change on your device.) This prevents you from having to manage two sets of volumes (one on Windows and one on the device). Sounds great on paper, right?

    HOWEVER, the issue is that Microsoft is not properly detecting devices which support automatic/remote volume control - so devices that don't support this are being played at full volume. This is especially bad for devices that don't also have a local volume control, because the audio will just play at full volume uncontrollably. (At least my portable speaker has volume controls...) Not good, though.

    ---------------

    I tried the Realtek driver solution above, and that did not work for me, even after re-pairing my speaker.

    Microsoft, you guys need to fix this ASAP and get a KB hotfix out there. Not being able to control the master volume output from Windows when using a Bluetooth speaker is unacceptable!

    Or at the very least, tell us where the registry key is to disable this so we can go back to the way it was!

    @Ganesu do you have any workarounds for us?
    • Edited by SpikeX2 Friday, June 1, 2018 4:18 PM
    Friday, June 1, 2018 4:13 PM
  • Please Fix This!
    Sunday, June 3, 2018 1:25 PM
  • I can only confirm the bug, it's really annoying.
    Monday, June 4, 2018 6:43 AM
  • It's been a month since the problem was first reported and still no hotfix from Microsoft. Any update would be appreciated.
    Tuesday, June 5, 2018 4:01 AM
  • i have try to download it, but i get  "driverToolkitinstaller".

    is this one the way to find realtek bluetooth ?

    thanks 


    • Edited by ALFAEDMO Tuesday, June 5, 2018 11:30 AM
    Tuesday, June 5, 2018 11:24 AM
  • Same problem here with Edifier speakers. Microsoft, please fix this, it's annoying!

    Does anybody know how to reverse that half-baked April update?

    Tuesday, June 5, 2018 8:26 PM
  • Same problem with Edifier e25HD (Luna Eclipse).

    I can confirm that reverting to the driver 'realtek_bluetooth_3_842_842_01082015_driver', A2DP will resume proper operation.

    Even so, these speakers connected via BT to my Samsung Galaxy Note 8 will not be volume controlled. This tells me that Samsung drivers on my phone also have a problem similar to the latest Windows update (Feature update to Windows 10, version 1803).

    Regarding Android phones and this problem with BT speaker volume, I have just discovered that it has to do with something called 'ABSOLUTE VOLUME'. I went to developer options in settings of the phone and near the end of the list, 'DISABLE ABSOLUTE VOLUME', and this has reinstated correct volume control of the Edifier e25HD (Luna Eclipse).

    My Optoma NuForce BE6i & JBL Extreme on the other hand function just right, both on Windows10 and on Android with any drivers including the latest ones.

    Thanks for sharing.


    • Edited by conandrum Wednesday, June 6, 2018 3:50 PM
    Wednesday, June 6, 2018 3:38 PM
  • Same problem with Edifier S2000PRO speakers. It's very annoying!
    Thursday, June 7, 2018 1:14 PM
  • I have Edifier bluetooth speakers.  Before the Windows 10 April 2018 update I could use the Windows 10 Volume Mixer to change the volume on my speakers, after the update the Window 10 Volume mixer NO longer controls the volume of the bluetooth speakers.  If I change my default speakers to my laptops built in speakers if works, so it seem to be bluetooth specific, though if I mute the sound that works.  Also when trying to adjust the volume, the volume mixer makes beeping noises as it tries to change the volume, but of course the volume does not change.  I have all Windows sounds turned off.  I tried deleting and updating the Edifier and bluetooth drivers, but nothing has helped.  Any ideas would be appreciated, thanks.

    nlm

    TEMPORARY SOLUTION (until Microsoft will solve the driver issue):

    Just roll back your bluetooth adapter driver.

    • Marked as answer by nlm Saturday, August 25, 2018 10:09 PM
    Thursday, June 7, 2018 5:49 PM
  • Can confirm, rollback of bluetooth driver per steps above is a solid workaround.
    I have Edifier 1700BT, Windows 10, Toshiba and Dell notebooks.
    All issues resolved after rollback.

    Used 'RtkAvrcpCtrlr.inf' file from the 'Win8X64' folder.

    Worked like magic.
    Thanks to all for the guidance/assistance.

    Friday, June 8, 2018 2:13 PM
  • Same here.  Sony laptop and Phillips BT speakers.  Get this fixed!!!
    Friday, June 8, 2018 6:59 PM
  • hi there!

    I've found some universal solution for the malfunction volume sound control via bluetooth speakers (all kind), after April Update. The troubleshooting is the microsoft driver 'bluetooth stereo device' - so the solution is to force to install older drivers, until the potential microsoft update will be relased. 

    So those ones from here: http://www.driverscape.com/download/bluetooth-stereo ; version 1.3.842.3 works fine with mine bt stereo and the volume error is fixed. To force the installation you should use - device manager -> update drivers in proper audio device -> browse my computer -> from the disc -> proper location. 

    That's all.

    You're welcome :)

    This works! Thanks
    Saturday, June 9, 2018 2:53 PM
  • There is a God.

    This worked for me as well. I now have volume on my Edifier BT speakers. Whoever the OP for this fix is I'd get you a case of your favorite beer if I knew where to send it :)

    Cheers and huge thanks.

    Mike

    Sunday, June 10, 2018 3:27 AM
  • Same issue here with Ausdom AH861 headphones on two different PCs that recently updated, although Soundpeats Q800 work as before.  I'm using the same no-name Bluetooth adapter on both PCs.
    Sunday, June 10, 2018 3:12 PM
  • Same problem over here. BIG THX to Castorp for his solution.
    Sunday, June 10, 2018 5:29 PM
  • Having the same issue. Some help with a fix would be much appreciated. Sent in an error feedback.
    Sunday, June 10, 2018 10:08 PM
  • Castorp's solution above works, but it also removes a lot of driver enhancements like loudness equalization and bass boost, so you have to pick a lesser evil here.
    Tuesday, June 12, 2018 12:06 AM
  • Exactly the same problem with the same speakers. I solved it by reverting to the previous version of Windows 10. The latest update is flakey to say the least, you won`t be losing anything by rolling back.
    Tuesday, June 12, 2018 5:22 PM
  • Not all Realtek Bluetooth drivers are the same and I found that a fresh reinstall of Win 10 ver 1803 (x86) using Realteks brand new (12/04/2018) Bluetooth UART driver version number 1.0.250.2 fixed this issue for me. My hardware (an HP Stream 8 tablet) includes the Realtek RTL8723BS combination WiFi/BT chipset. My Anker Soundbuds Tag Earbud headset has never sounded better with stereo audio back working fully again and now using the headsets volume control displays the Win 10 volume slider as changes are made.

    Paul Murphy

    Thursday, June 14, 2018 6:18 AM
  • So the problem affects ALL bluetooth speakers, and the solution appears to be replace the driver with one downloaded directly from the manufacturer.

    This solution is technical and time-consuming.

    It also indicates that the problem is Microsoft's driver is broken. Microsoft supplies drivers for almost everything in your computer and I wonder if this is a good idea. Quality control does not seem to be as good as the manufacturer in many cases.

    Thursday, June 14, 2018 10:13 AM
  • I'm having the same problem with Klipsch, The Three
    Thursday, June 14, 2018 3:19 PM
  • Hello, please I have the same issue with my tronsmart mega 40w, audio's working but no volume control, works fine on Linux by the way :).
    I would really appreciate if you guys could find a solution.
    Thanks.
    Sunday, June 17, 2018 1:05 AM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    Thank you for this workaround, it worked ok with my tronsmart mega element 40w. Very greatful.
    Sunday, June 17, 2018 1:30 AM
  • Thank you, you beautiful person! This fixed it for me (but only after a restart).
    Thursday, June 21, 2018 3:26 PM
  • Same issue with Creative T30. Workaround with older drivers (from MSI site for GT62VR 6RD Dominator laptop) not working on Qualcomm Atheros Bluetooth chipset. When using vol +/- I hear beeping only instead of volume change.
    Thursday, June 28, 2018 6:31 AM
  • Praise be! This was driving me (and my family members) nuts. Installing the old drivers worked after following your instructions to the letter. Thanks a lot!
    Thursday, June 28, 2018 7:56 PM
  • Over here exactly the same problem, but with my Nyne Bass
    Friday, June 29, 2018 10:22 AM
  • It works ;).

    Much better than walking to my speaker 

    Thanks

    Friday, June 29, 2018 10:45 AM
  • Perfect. This trick of installing an older driver worked for my Logitech Bluetooth Audio Adapter!
    Had the same issue as everyone else reported. This bluetooth adaptor has no volume controls and is directly connected to the back of an amplifier. Also almost blew out my speakers. Crazy.
    Disappointed how microsoft has not tested this!!

    Thanks Castorp

    Sunday, July 1, 2018 12:36 PM
  • Btw: the trick to revert to an older Realtek driver does not help.
    Monday, July 2, 2018 9:55 AM
  • Same problem with by Marshall Woburn Bluetooth speaker.   Really frustrating!
    Monday, July 2, 2018 5:33 PM
  • Same problem Edifier e25HD Luna Eclipse 

    Please fix this and thanks in advance.

    Monday, July 2, 2018 11:55 PM
  • Just installed a bluetooth device on a new windows 10 box. Same issue.

    Then used trick from Castorp. Installed older Realtek driver. Issue resolved.

    Why is this still not resolved with the latest update(s) from microsoft. Seems to have been an issue for over a month. Just roll back to the older driver, remove the feature. And then when it is all fixed, roll out the latest properly tested. Why can't this be done?

    Starting to understand why many consumers buy Apple computers. This is just another example of microsoft trying but missing the boat.

    Tuesday, July 3, 2018 5:32 PM
  • Worked like a charm! 

    If this causes your bluetooth device to shut down completely, go to Bluetooth & other devices and find your audio, then Disconnect (not Remove device) and Connect. Should work now! Worked with my Edifier R1700BT.

    Friday, July 6, 2018 10:47 AM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 


    worked for me with insignia ns-hsb318.
    Friday, July 6, 2018 7:32 PM
  • https://www.audiopro.com/product/addon-t10/#white
    Sunday, July 8, 2018 1:09 PM
  • Dear Microsoft Team,

    it's been a couple of months since the issue persists and I'm wondering why there is still no generic solution for a problem that probably applies to most bluetooth speakers out there, as forums are full of reports: Google

    In my case it's Anker SoundCore Mini (1) and Anker SoundCore Mini 2




    Thursday, July 12, 2018 5:58 PM
  • Mine is a BOSE Soundlink. Same issue. None of the Drivers fix it.

    Friday, July 13, 2018 2:54 PM
  • Same problem, no solution proposed in this thread is working. I've been patiently waiting for a solution, yet after searching the web and seeing endless reports of similar failures, there is no Microsoft acknowledgement of the defect they introduced, nor any workaround short of rolling back the update.  XPS13, Edifer 1700BT.

    Microsoft has ruined an otherwise truly exceptional speaker system.

    Sunday, July 15, 2018 2:19 PM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    THANK YOU! It's Months I try to solve it and never came across this thread!

    Be sure to install:

    RtkAvrcpCtrlr  file from the Win8X64 folder 

    • Proposed as answer by jfk05 Tuesday, August 28, 2018 4:08 PM
    Sunday, July 15, 2018 5:59 PM
  • This fixed the Windows volume control on my Edifier 1700BT. Thank you so much!
    Monday, July 16, 2018 5:15 AM
  • unbelievable, still no permanent fix from Microsoft... really?
    Tuesday, July 17, 2018 3:48 AM
  • still no fix??
    Wednesday, July 25, 2018 2:09 AM
  • One thing is sure, the latest Windows cumulative update of July 2018 (KB4340917) hasn't solved the problem.

    Sigh....  :-(

    Wednesday, July 25, 2018 5:51 PM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    I confirm that it works for the JBL Charge.

    Thank you Castorp

    Friday, July 27, 2018 12:27 AM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    Thank you very much sir. your walkthrough didnt work for me at first since i kept getting an error stating "this driver is not suitable for this platform" (free translation). For those who might have similar problems, try the different directory /Win81x64/RtkAvrcpCtrlr >>

    ….and now it works like a charm. THANK YOU AGAIN

    Saturday, July 28, 2018 1:03 PM
  • How are we in July and this is still a problem?!! I just had a major windows update and now have the same issue as everyone above. Don't even ask me what device I'm using. This has been a never-ending issue with Microsoft updates. Don't you test your updates before release? Does anyone there have Bluetooth speakers? It is a systemic issue across the board. I delay updates on purpose because I need to make sure I have time to fix your screwups. Test your updates before you release them.
    Tuesday, July 31, 2018 12:41 AM
  • After installing bluetooth speakers and connecting them successfully (beep!):

    

    Tuesday, July 31, 2018 9:48 AM
  • 3 months since the issue was reported here. Microsoft, please, fix this. This is extremely inconvenient for every user.
    Tuesday, July 31, 2018 6:11 PM
  • While rolling back drivers did the trick, now I have no options for enhancements and now my adapter (PHILIPS AEA2700) disconnects randomly. Thank you Microsoft! 



    Tuesday, July 31, 2018 7:30 PM
  • Same issue here with Edifier e108BT speakers.  I haven't tried rolling back the driver yet; was hoping Microsoft would have delivered a fix by now.

    MICROSOFT DEVS: Is this something you expect to fix soon? Do you have an ETA you can share?

    Thursday, August 2, 2018 4:52 PM
  • Also can't believe this wasn't fixed yet. I just can't handle the pain of having no control over my volume anymore.

    I use a Sprout amplifier from PS Audio and have the same issue for almost four months now.

    Thursday, August 2, 2018 5:09 PM
  • Same problem here I will try rolling back the drivers but this is a temporary solution and is pretty sketchy, this is unacceptable they not only fuck up new things they fuck up perfectly working old things
    Tuesday, August 7, 2018 10:05 AM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 

    Thank you very much sir. your walkthrough didnt work for me at first since i kept getting an error stating "this driver is not suitable for this platform" (free translation). For those who might have similar problems, try the different directory /Win81x64/RtkAvrcpCtrlr >>

    ….and now it works like a charm. THANK YOU AGAIN


    Works for me, thank you, but still, I don't like such workarounds. Microsoft - shame on you!
    Wednesday, August 8, 2018 2:01 PM
  • Microsoft should also realize that this is dangerous, as it can easily playback at full volume in a headset rather than the previously set lower volume, which can damage people's hearing.
    Friday, August 10, 2018 10:36 PM
  • This fixed the issue.  Thank you Castorp!
    Monday, August 13, 2018 2:25 PM
  • Still no fix... I'm wondering if they even realize there's a problem :D
    Saturday, August 18, 2018 12:45 AM
  • Been having this issue with my logic sp3 speaker and already tried all the proposed solutions in this thread but nothing worked.
    Sunday, August 19, 2018 8:59 PM
  • CSR8510 dongle and JBL Playlist.

    Dongle works well with bluetooth headphones but not the JBL Playlist.

    The JBL Playlist will work but only with Groove Music.

    Horrible workaround that works for me.  Play a song with Groove Music and Exit before the song ends.  This does not work if you let the song finish.

    From that point the JBL Playlist will work.  I have tested it with iTunes, VLC and Chrome (radio station).

    Groove appears to be making a change - likely related to the volume updates / defects.

    Monday, August 20, 2018 8:07 AM
  • The Groove Workaround works until you next disconnect and reconnect the speaker.

    Does anyone else see this same behaviour ?

    Monday, August 20, 2018 9:06 AM
  • Creative T30 Wireless https://us.creative.com/p/speakers/creative-t30-wireless
    Tuesday, August 21, 2018 10:38 AM
  • TaoTronics TT-SK15. Same issue as of right now.

    https://www.taotronics.com/tt-sk15-sound-bar.html

    • Edited by Clone42 Thursday, August 23, 2018 12:45 AM
    Wednesday, August 22, 2018 6:49 AM
  • I also have been having the same issue for a while now.... WHAT IS TAKING SO LONG MICROSOFT, there are probably so many more people who are having this problem but aren't skilled enough to Google the appropriate forum and complain..

    it's been months, FIX THIS ALREADY !!

    BLuetooth Headset Amazon Mixcder ShareMe 7

    Thursday, August 23, 2018 9:19 PM
  • From the beginning: 

    1. Download: Driver Version: 1.3.842.3 (second position), from: http://www.driverscape.com/download/bluetooth-stereo.

    2. Extract the files, it should end with new folder: 'realtek_bluetooth_3_842_842_01082015_driver". 

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.

    4. Right click and --> Update Driver Software.

    5. 'Browse my computer for driver software'.

    6. 'Let me pick from a list of device drivers on my computer'.

    7. 'Have disk'.

    8. 'Browse' --> Find this 'realtek_bluetooth' folder and take 'Win8X64' to install. 

    9. Should be fine!

    10. Peace. 


    It's been almost 5 months and Microsoft still hasn't fixed their screw up with this problem. Only this solution fixed my problem, but it's honestly sad that a normal person had to come up with a fix for the mistake of a multi-billion dollar company like Microsoft. I suggest everybody try this solution. Also, if it doesn't work, try selecting the RtkAvrcpCtrlr file instead of the one that gets selected by default. The default file didn't work for me so I selected that one instead and volume control was restored. Thanks, Castorp.
    Saturday, August 25, 2018 12:19 AM
  • Just keep in mind that if you rely on any kind of sound enhancements, those will not be available after applying this workaround (my story).


    Saturday, August 25, 2018 3:16 PM
  • Hi All

    Have you all checked event viewer (winlogo +X) and expand windows logs> take a look at Application or System to find all errors relate to Bluetooth.  copy the current error here to analyze.


    Momominta

    there is nothing to analyze :D none of the bluetooth speakers/headphones allow volume control for anybody
    Saturday, August 25, 2018 3:18 PM
  • What exactly did you do to fix the issue with the Logitech Bluetooth Audio Adapter? It is driving me insane!
    Saturday, August 25, 2018 6:40 PM
  • The Device Manager workaround doesn't work for me, or I should say it does immediately after installing it, I'm able to change the volume normally but when I go into a game or movie the headphones just reset and don't work after that, I have to repair again and it over writes with it's own driver again.

    So yea WHERE is that Microsoft DEV that was in here earlier, any updates on this  ?

    Sunday, August 26, 2018 2:25 AM
  • I changed to a Broadcom Dongle and the JBL Speaker now works.  Old Dongle CSR8510.  New Dongle BCM20702.  Maybe someone in Microsoft does not like Qualcomm.
    Monday, August 27, 2018 9:13 AM
  • Thank you thank you thank you! This fix works 100%. Much appreciated!
    Tuesday, August 28, 2018 4:04 PM
  • just flying by to see what's happening. we still need a solution from microsoft.
    Thursday, September 6, 2018 5:54 PM
  • Same Problem here with Logitech Bluetooth Audio Adaptor - Thought it would fixed in the following update since it was such a major screw up. Good job Microsoft.

    I just spent 45 minutes updating my wife's Surface and searching once again for a solution to this insane Bluetooth audio issue. Reading threads and wasting my time again.

    I don't like being the beta/alpha tester for your new xeon based enterprise window versions...

    Hey MICROSOFT YOU BROKE THE FRIGGIN BLUETOOTH.

    BTW I bought my first Apple iMac for work, because I got tired of the forced updates that break drivers and render my hardware nearly useless. I use Windows in a virtual machine on the Mac when I have to visit this world at work. 

    My 5 other computers are win10 machines... when they become obsolete I am not sure if Windows 11 is in my future.

    Sunday, September 9, 2018 2:42 AM
  • Update only happened 2 days ago for me for whatever reason.

    Now I can't control my Edifier luna e25 HD anymore.

    Some windows me level support from Microsoft as usual.

    Tuesday, September 11, 2018 1:56 AM
  • Same problem here.  Anker A3143 in case Microsoft still don't understand that it's affecting a huge number of devices.

    Don't really want to have to manually downgrade drivers but it seems like this is never going to be fixed!

    Friday, September 14, 2018 4:18 PM
  • Edifier e10bt having same issue
    Saturday, September 15, 2018 3:01 PM
  • Might be dumb question. But WHERE and WHICH exact driver to update? Can someone plz give complete steps if that works. I looked into "Device Manager" -> "Audio inputs and outputs", "Bluetooth", "Network adapters", "Sound, video and game controllers" categories, but nowhere with my sound system manufactorer's name there option "Roll back driver" available. Everywhere that option is DISABLED
    Sunday, September 23, 2018 11:13 PM
  • this is still broken. what are the chances it is fixed in this year's fall update?
    Sunday, September 30, 2018 4:02 PM
  • I had exactly the same problem after Windows 10pro64 1803 update: volume level either 0% or 100% with no output level in between although the volume slider was able to position in between (Edifier R1700BT). With 1709 no problem which I was reinstalling then. Now since 1809 was released: same problem again: The internal speakers (Lenovo T470p) still run fine, also (surprisingly) my BT connected Bose Quiet Control 30 earphones run adjustable. But the Edifier speakers show the same strange behaviour as with the 1803 update; so no change to 1809. :-(
    Saturday, October 6, 2018 10:09 AM
  • funny thing is my bose AE2 headphones also work fine. But nothing else seems to be controllable. Neither my QCY QY12 wireless headphones nor my creative T30 wireless speakers... too bad it's not fixed in 1809. I've seen a couple articles saying Microsoft had to pull the update due to massive personal files deletion issue. I miss the Windows 7 times...

    • Edited by Mikhail_R Sunday, October 7, 2018 3:24 PM
    Sunday, October 7, 2018 2:53 AM
  • I will IMPROVE on this solution by the following:

    Go to this page:

    https://www.catalog.update.microsoft.com/Search.aspx?q=0000110b-0000-1000-8000-00805f9b34fb

    It searches for the OFFICIAL MICROSOFT DRIVERS relating to the device 0000110b-0000-1000-8000-00805f9b34fb which is RtkA2dp - basically your bluetooth speaker drivers.

    Choose the latest driver

    Realtek - MEDIA - 6/22/2018 12:00:00 AM - 1.1.137.3 Windows 10 version 1803 and Later Servicing Drivers Drivers (Sound) 6/22/2018 1.1.137.3 104 KB

    and download it on your machine and extract the files.

    Then follow the same procedure from point 3 onwards to update your drivers:

    The benefit from this driver is that it is much newer than the 2014 driver suggested, and it will reconnect my bluetook speaker automatically after a reboot! EXCELLENT. ENJOY!

    3. Open 'device manager' and find name of your bluetooth stereo in 'Sound, Video and Games controller'.
    4. Right click and --> Update Driver Software.
    5. 'Browse my computer for driver software'.
    6. 'Let me pick from a list of device drivers on my computer'.
    7. 'Have disk'.
    8. 'Browse' --> Find the files you just extracted and click OK to install. 
    9. Should be fine!
    10. Peace. 

    LET THE GOOD TIMES ROLL! ENJOY!



    • Proposed as answer by conandrum Tuesday, October 9, 2018 7:43 AM
    • Edited by conandrum Tuesday, October 9, 2018 7:46 AM
    Tuesday, October 9, 2018 7:40 AM
  • I had the same problem with my Ausdom AH861 headphone and crated a program that forces Windows 10 to behave like before the update.  I hoped that Fall update (1809) would address this problem, but apparently it didn't.  So, I've made it available for the people who are having the similar problem.

    It's in beta testing, but it can be downloaded from https://www.bluetoothgoodies.com/tweaker/ .

    Hope this helps.

    • Proposed as answer by AusWoodsy Sunday, October 14, 2018 2:44 PM
    Friday, October 12, 2018 7:47 PM
  • I had the same problem with my Ausdom AH861 headphone and crated a program that forces Windows 10 to behave like before the update.  I hoped that Fall update (1809) would address this problem, but apparently it didn't.  So, I've made it available for the people who are having the similar problem.

    It's in beta testing, but it can be downloaded from https://www.bluetoothgoodies.com/tweaker/ .

    Hope this helps.

    This is brilliant! Can i donate?
    • Proposed as answer by 8014 Thursday, October 18, 2018 6:40 PM
    Sunday, October 14, 2018 1:10 AM
  • I also confirm that this "tweak" worked!!!  Amazing stuff Sarai whoever you are on this planet.   Wish I could program like that!!   Highly recommend.  FYI my speakers that were having this issue are Edifier R1010BT.  All fixed.   My other Edifier M3280BT were always ok as were my Jabra Elite 65Ts.  
    • Edited by AusWoodsy Sunday, October 14, 2018 2:40 PM
    Sunday, October 14, 2018 2:38 PM
  • Works Like A charm!
    Sunday, October 14, 2018 10:43 PM
  • Awesome
    Monday, October 15, 2018 5:05 PM
  • After 6 months I finally got my BT to work as before update!

    THANK YOU @conandrum :D 


    • Edited by mstandio Tuesday, October 16, 2018 5:12 PM
    Tuesday, October 16, 2018 5:11 PM
  • Positively brilliant!  I hope this comes out of beta soon.  It works perfectly.
    Thursday, October 18, 2018 2:18 PM
  • awesome. It works perfectly. thks
    Monday, November 12, 2018 5:57 PM
  • Doesnt work.... Stop telling people go to troubleshooting bullshit - IT DOESNT WORK ! WE NEED A REAL UPDATE ! I PAID 400 box for something I cant use because of you windows morron dev.
    Friday, November 30, 2018 6:12 PM
  • Thanks for this. I've been living with this for months!
    Saturday, December 1, 2018 5:21 AM
  • @sarai2 Thanks this worked for me. It's crazy that this problem has been there for months and Microsoft can't fix it.
    Wednesday, December 5, 2018 12:11 PM
  • I have the same issue with adjusting the "master volume" after one update, but it's even worse in a sense & is kind of the reverse... The volume control slider works for my Bluetooth headphone, but it doesn't work for the volume coming from the PC itself (the device is Realtek HD audio)... So the PC will play the same high volume no matter if I set the device volume to 2 or 100, unless it's muted...

    And it's really annoying because the only way I could lower the volume will be to open the volume control in control panel and lower the volume for each individual window/application.

    Thursday, December 13, 2018 10:37 PM
  • Do we have a solution from Microsoft yet??

    Ediphier S1000 speakers.


    Wednesday, December 26, 2018 4:50 AM
  • I had the exact same issue with the Edifier R2730DB. I'm also running Win10 Pro.

    Reverting drivers didn't help for me. I know that there are some third party (beta) tools that may help, but I didn't want to pay or install beta software. After A LOT of googling, I found a thread on answers.microsoft.com. I am not allowed to post links (because this account isn't verified yet), but just google for 5be7a2a0-2caa-47f0-8054-fba5d7b4f282.

    Their suggested answer worked for me perfectly:

    To disable the Absolute Volume feature manually:

    1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

    2.     In the Command Prompt window, type the following command:

    reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f


    • Proposed as answer by PixelPikey Saturday, December 29, 2018 4:02 PM
    Saturday, December 29, 2018 3:17 PM
  • Did they solve it yet? Because I'm tired of not beeing able to use my headphones via bluetooth
    • Proposed as answer by rmfought Thursday, July 18, 2019 9:02 PM
    Sunday, December 30, 2018 9:03 AM
  • Cheers mate

    Seems to have worked for me.

    I have a few systems that work and some that don't. It seems if the bluetooth device is just speakers it does not work properly, however if the device has hands free or microphone for example then the computer identifies it differently.

    However, your solution seems to work fine!!

    Once again thanks and happy new year.

    Sunday, December 30, 2018 11:22 AM
  • thank you.... finally the best solution
    Thursday, January 10, 2019 10:23 PM
  • I struggled with this for months until the October update.  That fixed my bluetooth issues.
    Thursday, January 10, 2019 11:05 PM
  • I had the exact same issue with the Edifier R2730DB. I'm also running Win10 Pro.

    Reverting drivers didn't help for me. I know that there are some third party (beta) tools that may help, but I didn't want to pay or install beta software. After A LOT of googling, I found a thread on answers.microsoft.com. I am not allowed to post links (because this account isn't verified yet), but just google for 5be7a2a0-2caa-47f0-8054-fba5d7b4f282.

    Their suggested answer worked for me perfectly:

    To disable the Absolute Volume feature manually:

    1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

    2.     In the Command Prompt window, type the following command:

    reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f


    Had to reboot, but that worked!
    Thursday, January 10, 2019 11:15 PM
  • This is the only real answer as rolling back drivers results in a loss of functionality and only works if your BT adapter is Realtek. If you have a Qualcomm adapter this is your only option.
    Saturday, January 12, 2019 5:23 PM
  • Thanks, Ear Trumpet resolved the issue for me.

    Monday, January 14, 2019 3:18 PM
  • Thank you soo much! Worked for me to.

    Im using the Logitech Bluetooth adapter. Interesting fact: A 2nd one of the same type worked as it should. Only difference: When i connected the two adapters, both had the same name "Logitech BT Adapter". But the one that didn't work had a headspeaker symbol while the working one hat a loudspreaker symbol. Don't know if that matters.

    Tuesday, January 22, 2019 4:46 PM
  • You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).

    2. Jump to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT

    3. Create REG_DWORD DisableAbsoluteVolume and set it's value to 1.

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem.
    • Edited by valaki2018 Tuesday, February 5, 2019 2:04 PM
    • Proposed as answer by valaki2018 Tuesday, February 5, 2019 2:04 PM
    Tuesday, February 5, 2019 2:00 PM
  • OMG, this worked! Thank you so much, I was looking for fix for months!
    Thursday, February 14, 2019 5:16 PM
  • It Worked!!!

    Thank you so much man, I even thought to change sound setup because of this issue. You make me save a few bucks.

    Thank you again!

    Saturday, February 16, 2019 6:06 PM
  • Working for me .Windows 10 ver1809. Asus bt 400 & Edifier bt 10 Speakers. Thanks
    Monday, February 18, 2019 6:34 PM
  • THIS
    Tuesday, February 19, 2019 8:40 PM
  • I usually, 99% of the time, don't comment here.. But, I would like to thank the creator of this program! Because it works flawlessly! You, sir, you are a genius! 
    Thursday, February 21, 2019 5:18 AM
  • I had the exact same issue with the Edifier R2730DB. I'm also running Win10 Pro.

    Reverting drivers didn't help for me. I know that there are some third party (beta) tools that may help, but I didn't want to pay or install beta software. After A LOT of googling, I found a thread on answers.microsoft.com. I am not allowed to post links (because this account isn't verified yet), but just google for 5be7a2a0-2caa-47f0-8054-fba5d7b4f282.

    Their suggested answer worked for me perfectly:

    To disable the Absolute Volume feature manually:

    1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

    2.     In the Command Prompt window, type the following command:

    reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f


    Thanks for sharing this! Worked perfectly :D
    Thursday, February 21, 2019 12:01 PM
  • You are welcome I was searching for this 2 Months and Nothing... I even reinstalled my Laptop and then a made a tool in visual Studio wich compares the whole registry of 2 PCs one with an old Version of Windows. It took several hoars of Research for me.
    Sunday, February 24, 2019 4:27 AM
  • You are welcome I was searching for this 2 Months and Nothing... I even reinstalled my Laptop and then a made a tool in visual Studio wich compares the whole registry of 2 PCs one with an old Version of Windows. It took several hoars of Research for me.
    Sunday, February 24, 2019 4:27 AM
  • You are welcome I was searching for this 2 Months and Nothing... I even reinstalled my Laptop and then a made a tool in visual Studio wich compares the whole registry of 2 PCs one with an old Version of Windows. It took several hoars of Research for me.
    Sunday, February 24, 2019 4:27 AM
  • You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).

    2. Jump to
      Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT

    3. Create
      REG_DWORD

      DisableAbsoluteVolume
      and set it's value to
      1
      .

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem.
    • Proposed as answer by valaki2018 Sunday, February 24, 2019 4:31 AM
    Sunday, February 24, 2019 4:31 AM
  • You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).

    2. Jump to
      Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT

    3. Create
      REG_DWORD

      DisableAbsoluteVolume
      and set it's value to
      1
      .

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem.
    Sunday, February 24, 2019 4:32 AM
  • You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).

    2. Jump to
      Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT

    3. Create
      REG_DWORD

      DisableAbsoluteVolume
      and set it's value to
      1
      .

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem.
    Sunday, February 24, 2019 4:32 AM
  • You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).

    2. Jump to
      Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT

    3. Create
      REG_DWORD

      DisableAbsoluteVolume
      and set it's value to
      1
      .

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem.
    • Proposed as answer by tech_know_nerd Wednesday, February 27, 2019 11:50 AM
    Sunday, February 24, 2019 4:33 AM
  • This is a known Microsoft issue with Absolute Volume that was introduced. Answer is to disable absolute volume as valaki2018 and PixelPikey stated.

    Actual answer in MS thread: https://answers.microsoft.com/en-us/windows/forum/all/windows-10-version-1803-april-2018-update-broke/5be7a2a0-2caa-47f0-8054-fba5d7b4f282

    Wednesday, February 27, 2019 11:56 AM
  • Registry edit worked for me. I had one JBL Link that was not working and a soundbar that was working well.

    Now both are working with windows 10/keyboard  volume controls

    Wednesday, March 6, 2019 12:40 PM
  • I had the exact same issue with the Edifier R2730DB. I'm also running Win10 Pro.

    Reverting drivers didn't help for me. I know that there are some third party (beta) tools that may help, but I didn't want to pay or install beta software. After A LOT of googling, I found a thread on answers.microsoft.com. I am not allowed to post links (because this account isn't verified yet), but just google for 5be7a2a0-2caa-47f0-8054-fba5d7b4f282.

    Their suggested answer worked for me perfectly:

    To disable the Absolute Volume feature manually:

    1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

    2.     In the Command Prompt window, type the following command:

    reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f


    YOU, sir, you made my moterfucking day :) THANKS SO MUCH.

    Much better than buy a program for 8$ or await help from microsoft

    Monday, April 15, 2019 5:34 PM
  • I had the exact same issue with the Edifier R2730DB. I'm also running Win10 Pro.

    Reverting drivers didn't help for me. I know that there are some third party (beta) tools that may help, but I didn't want to pay or install beta software. After A LOT of googling, I found a thread on answers.microsoft.com. I am not allowed to post links (because this account isn't verified yet), but just google for 5be7a2a0-2caa-47f0-8054-fba5d7b4f282.

    Their suggested answer worked for me perfectly:

    To disable the Absolute Volume feature manually:

    1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

    2.     In the Command Prompt window, type the following command:

    reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f


    This fix the problem. Thanks a lot
    Saturday, April 20, 2019 8:18 AM
  • This is what worked for me!

    Go to Devicemanager and rightclick each bluetooth device and click uninstall.

    When this have been done to ALL bluetooth devices.

    Click Action menu and click scan for hardware changes.

    TADA!!

    My bluetooth device works as before the update.

    Thursday, May 2, 2019 8:50 AM
  • You should try this fix It worked to me:

    1. Open Windows Registry (regedit.exe).

    2. Jump to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT

    3. Create REG_DWORD DisableAbsoluteVolume and set it's value to 1.

    Important: You need to restart your PC for changes to take affect.

    Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem.
    Yes ! This worked !
    • Proposed as answer by James Gentes Wednesday, July 31, 2019 12:35 PM
    Thursday, June 6, 2019 11:12 AM
  • same problem here with harman kardon onyx mini 

    what i do is restart audio service

    1. type services.msc in the run promt

    2. find windows audio, right click go to properties

    3. click stop button.. and then start it again

    4. restart..

    now i can control my volume again 

    • Proposed as answer by fabiomt Friday, June 21, 2019 5:38 PM
    Friday, June 21, 2019 5:37 PM
  • This should not be an accepted answer at this point in time.  Look below for the registry entry to disable this hideous "feature."
    Tuesday, July 9, 2019 6:21 PM
  • it worked perfectly!

    maybe it is a problem of incompatible scale betwen win10 and, in my case, my jbl2go.

    now, i turn the jbl stereo's volume to the max and controle the max's scale by the +- of win 10 

    Sunday, July 28, 2019 1:10 AM
  • This did it for me, I had the previous drivers work on an old windows, was tedious to reconnect every start up. New windows didn't accept the driver, this method was alot easier and effective. Cheers mate
    Sunday, July 28, 2019 11:50 PM
  • The `DisableAbsoluteVolume` registry key did the trick, and didn't require a driver download from some sketchy site.. thanks!
    Wednesday, July 31, 2019 12:35 PM
  • This worked in Win 10 Pro 1903
    Friday, August 9, 2019 6:13 AM