none
Iphone / Active Sync - would just like to download the header of the email thankyou very much

    Question

  • hello and thanks for reading this...

    I'll try and keep this short and sweet.

    Our client has the new Iphone 3G. We have sucessfully configured this with Exchange 2007 and staff can happily receive emails.

    We cannot find how to restrict the iphone to download just the email headers.

    We have tried setting a mobile policy on the exchange server so that it only pushes the headers to the device , but having tested this it does not appear to work.

    We also have Windows Mobile 6 devices on the same exchange server which funnily enough do as they are told and will download whatever its told to...

    QUESTION: How do we configure the iphone / exchange server to download just the header or restrict to say 3k per message?

    Other QUESTION: Is it possible to use the policy on Exchange to control settings on the iphone?

    Thankyou all.
    Wednesday, July 30, 2008 3:02 PM

Answers

  • I have also posted this question to a network provider and this is the response I have received:

    Feature

    Capabilities not in Windows Mobile (but available in iPhone 2.0)

    Capabilities not available on the iPhone 2.0 (but available on Windows Mobile)

    Email

    • HTML email with Exchange 2003 and Exchange 2007
    • Only the inbox can be set to synchronise – subfolders can be accessed but no synchronisation policy can be set
    • No Flagging on email
    • Cannot set Out of Office message
    • No Hot Keys for managing messages
    • Difficult to get to Global Address List
    • No support for Activesync Schedule (e.g. push during work hrs – pull outside of that)
    • No Smart Filtering
    • No ability to change sort order of email messages
    • No support for Server Search of email messages
    • Trying to delete messages or move them when you don’t have connectivity generates lots of errors messages and you cannot actually delete or move when offline
    • Message status is not set on the server for replying/forwarding to an email, similarly the status from the server is not provided to the iPhone
    • You cannot automatically set attachments to download
    • There is no control over maximum attachment size
    • You can’t see the number of unread or new emails without unlocking the device

    Calendaring

    • Support for Multiple Calendars (within personal mailbox – not access to other people’s calendars)
    • No ability to invite attendees to a meeting
    • You cannot provide a reason for declining meetings
    • Attendee status is not available
    • There is no click through to get access to information from the GAL for a participant
    • No support for setting Out of Office message
    • You cannot delete a single occurrence of a recurring meeting – you can only delete the whole series

    Contacts

    • Support for subfolders in Contacts
    • Cannot forward contact information via SMS or Vcard

    Security

     

    • Cannot enforce Storage or device encryption
    • Remote wipe doesn’t seem to be immediate and restore requires recradling to iTunes
    • PIN unlock timeout is not enforced on the iPhone
    • You have to ‘slide’ to unlock – then enter the PIN code to un
    I cannot guarantee the above content, but thought I would the findings here. Please let me know if theres anything worth adding to this list of what does and does not work

    Thankyou


    Wednesday, July 30, 2008 4:20 PM
  •  

    1st Question: There is no way to configure the iPhone to download just headers.  The current iPhone firmware is hard coded to download the entire e-mail message for Exchange messages.  If you need further information on this, then Apple would be the best point of contact.

     

    2nd Question: The policies you can use are listed in Apple's iPhone and Microsoft Exchange Server white paper.  According to that white paper here are the supported polices:

    • Remote wipe
    • Enforce password on device
    • Minimum password length
    • Require alphanumeric password
    • Require complex password
    • Inactivity time in minutes

     

    There is further configuration that can take place via their iPhone Configuration Tool, which may be of help to you.  More information on that is linked of their Enterprise Integration page:

    http://www.apple.com/iphone/enterprise/integration.html

     

    Regards,

    EthanM

    Thursday, August 07, 2008 3:31 AM

All replies

  • I have also posted this question to a network provider and this is the response I have received:

    Feature

    Capabilities not in Windows Mobile (but available in iPhone 2.0)

    Capabilities not available on the iPhone 2.0 (but available on Windows Mobile)

    Email

    • HTML email with Exchange 2003 and Exchange 2007
    • Only the inbox can be set to synchronise – subfolders can be accessed but no synchronisation policy can be set
    • No Flagging on email
    • Cannot set Out of Office message
    • No Hot Keys for managing messages
    • Difficult to get to Global Address List
    • No support for Activesync Schedule (e.g. push during work hrs – pull outside of that)
    • No Smart Filtering
    • No ability to change sort order of email messages
    • No support for Server Search of email messages
    • Trying to delete messages or move them when you don’t have connectivity generates lots of errors messages and you cannot actually delete or move when offline
    • Message status is not set on the server for replying/forwarding to an email, similarly the status from the server is not provided to the iPhone
    • You cannot automatically set attachments to download
    • There is no control over maximum attachment size
    • You can’t see the number of unread or new emails without unlocking the device

    Calendaring

    • Support for Multiple Calendars (within personal mailbox – not access to other people’s calendars)
    • No ability to invite attendees to a meeting
    • You cannot provide a reason for declining meetings
    • Attendee status is not available
    • There is no click through to get access to information from the GAL for a participant
    • No support for setting Out of Office message
    • You cannot delete a single occurrence of a recurring meeting – you can only delete the whole series

    Contacts

    • Support for subfolders in Contacts
    • Cannot forward contact information via SMS or Vcard

    Security

     

    • Cannot enforce Storage or device encryption
    • Remote wipe doesn’t seem to be immediate and restore requires recradling to iTunes
    • PIN unlock timeout is not enforced on the iPhone
    • You have to ‘slide’ to unlock – then enter the PIN code to un
    I cannot guarantee the above content, but thought I would the findings here. Please let me know if theres anything worth adding to this list of what does and does not work

    Thankyou


    Wednesday, July 30, 2008 4:20 PM
  •  

    1st Question: There is no way to configure the iPhone to download just headers.  The current iPhone firmware is hard coded to download the entire e-mail message for Exchange messages.  If you need further information on this, then Apple would be the best point of contact.

     

    2nd Question: The policies you can use are listed in Apple's iPhone and Microsoft Exchange Server white paper.  According to that white paper here are the supported polices:

    • Remote wipe
    • Enforce password on device
    • Minimum password length
    • Require alphanumeric password
    • Require complex password
    • Inactivity time in minutes

     

    There is further configuration that can take place via their iPhone Configuration Tool, which may be of help to you.  More information on that is linked of their Enterprise Integration page:

    http://www.apple.com/iphone/enterprise/integration.html

     

    Regards,

    EthanM

    Thursday, August 07, 2008 3:31 AM
  • We are also having a terrible time get our new iPhones to interegrate with Exchange 2003.  We have opend port 443 as requested and verified that Activesync features are enabled on the Exchange server. We've tried it with SSL both enabled and disabled. One aggravating behavior is that the iPhone doesn't even indicate if it's connecting to the Exchange server or not.

     

    Tuesday, August 12, 2008 8:22 PM
  • Test using a Windows Mobile Device.  That's the standard test PSS will have you run through.  There is a bit more to setting up EAS than just opening SSL on the firewall & making sure EAS is enabled per user.  Take a look at these articles:

    http://technet.microsoft.com/en-us/library/aa995729(EXCHG.65).aspx

     

    http://technet.microsoft.com/en-us/library/bb123645(EXCHG.65).aspx

     

    http://technet.microsoft.com/en-us/library/aa996980(EXCHG.65).aspx

     

    Using Windows Mobile emulators: http://msexchangeteam.com/archive/2007/09/17/447033.aspx

     

    There is also a lot of discussion on this blog posting:

    http://msexchangeteam.com/archive/2008/07/11/449196.aspx

    Tuesday, August 12, 2008 8:52 PM