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Pop up command prompt error RRS feed

  • Question

  • Every time I connect my system to laptop laptop charger command prompt pops-up with this message "Windows can not find C:\Users\Admin AppData\Roaming\Microsoft\Windows\dugcijj\tagdi crj.exe" with a OK button or close the program but it pop-up again.
    Sunday, May 10, 2020 9:02 PM

Answers

  • Hi,

     

    It looks like that Windows is trying to run or is running something on the background whenever you are plugging your laptop to power.

     

    Check if your computer has the latest drivers. You might need to visit the manufacturer's website of your computer to download and install the latest drivers for your computer.

     

    Put your computer in clean boot state and see if the issue will persist.

    You may visit this support article on How to perform a clean boot in Windows:

    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

     

    Best Regards,

    Farena


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    Monday, May 11, 2020 5:55 AM
  • Hi,

     

    Just checking in to see if the information provided was helpful.

     

    If the reply helped you, please remember to mark it as an answer.

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    • Marked as answer by Chinmay.47 Saturday, May 16, 2020 1:18 AM
    Wednesday, May 13, 2020 7:28 AM

All replies

  • Hi,

     

    It looks like that Windows is trying to run or is running something on the background whenever you are plugging your laptop to power.

     

    Check if your computer has the latest drivers. You might need to visit the manufacturer's website of your computer to download and install the latest drivers for your computer.

     

    Put your computer in clean boot state and see if the issue will persist.

    You may visit this support article on How to perform a clean boot in Windows:

    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

     

    Best Regards,

    Farena


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    Monday, May 11, 2020 5:55 AM
  • Hi,

     

    Just checking in to see if the information provided was helpful.

     

    If the reply helped you, please remember to mark it as an answer.

    If no, please reply and tell us the current situation in order to provide further help.


    Please remember to mark the replies as answers if they help.
    "Windows 10 Installation, Setup, and Deployment" forum will be migrating to a new home on Microsoft Q&A (Preview)!
    We invite you to post new questions in the "Windows 10 Installation, Setup, and Deployment" forum’s new home on Microsoft Q&A (Preview)!
    For more information, please refer to the sticky post.

    • Marked as answer by Chinmay.47 Saturday, May 16, 2020 1:18 AM
    Wednesday, May 13, 2020 7:28 AM