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Office 365, On-Prem Exchange and MS Dynamics 365 (FO & CRM) RRS feed

  • Question

  • Hi,

    I am the IT Manager for our organization and we have currently been to lots of discussions for implementing an ERP system (MS Dynamics 365 FO & Dynamics 365 CRM for Customer Engagement) for our organization which requires full integration with MS Office.

    We have an Office 365 subscription which we only use for MS Office licensing (@domain.onmicrosoft.com) - nothing else. We also have an on-prem exchange 2016 which is being used for emails and calendars. 

    When implementing the Dynamics 365, we will need to have it synchronized with our emails, calendars, etc. but due to the licencing we will have to make this sync with our Office 365 (@domain.onmicrosoft.com) as I understand - not with the MS exchange. 

    is there anyway to have our on-prem Exchange integrated with our Office 365 and have the whole used for Dynamics 365 integration? 

    Note: all company employees are members of our AD (Windows Server 2019).

    Thanks in advance for any suggestions!

    Regards,

    A Luay

    Wednesday, November 13, 2019 12:36 PM

Answers

  • Hi,

    >>but due to the licencing we will have to make this sync with our Office 365 (@domain.onmicrosoft.com) as I understand

    After Syncing AD account to Azure, you can keep it original email address(@localdomain.com), you can also change it to online email address(@domain.onmicrosoft.com). It doesn't effect assign license to this account. You can change it from(Active Users):


    If you want enable Dynamics 365 function for AD account, you should take steps below:

    1. Using AAD connect to sync AD account to Azure(Don't assign license after this step)

    2. Create hybrid with Exchange on-premises, then migrate mailboxes from Exchange on-premises to Exchange online.

    3. Assign Exchange online and Dynamics 365 license to this AAD account.

    Then, user will could use one account for both mailbox and Dynamics 365.

    Here are some articles about how to create hybrid with Exchange on-premises and migrate mailboxes to Exchange online:

    Creating a Hybrid Configuration with Exchange and Office 365 

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Move mailboxes between on-premises and Exchange Online organizations in hybrid deployments

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, November 14, 2019 3:01 AM

All replies

  • Hi,

    >>but due to the licencing we will have to make this sync with our Office 365 (@domain.onmicrosoft.com) as I understand

    After Syncing AD account to Azure, you can keep it original email address(@localdomain.com), you can also change it to online email address(@domain.onmicrosoft.com). It doesn't effect assign license to this account. You can change it from(Active Users):


    If you want enable Dynamics 365 function for AD account, you should take steps below:

    1. Using AAD connect to sync AD account to Azure(Don't assign license after this step)

    2. Create hybrid with Exchange on-premises, then migrate mailboxes from Exchange on-premises to Exchange online.

    3. Assign Exchange online and Dynamics 365 license to this AAD account.

    Then, user will could use one account for both mailbox and Dynamics 365.

    Here are some articles about how to create hybrid with Exchange on-premises and migrate mailboxes to Exchange online:

    Creating a Hybrid Configuration with Exchange and Office 365 

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Move mailboxes between on-premises and Exchange Online organizations in hybrid deployments

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, November 14, 2019 3:01 AM
  • Hi,

    I am writing here to confirm with you how thing going now?

    Regards,

    Kyle Xu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Tuesday, December 3, 2019 9:13 AM