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The network connection profile is corrupted when I try to using WPA-Personal + AES RRS feed

  • Question

  • Hello everyone,

    I had config a WPA-Personal + AES type network throw the router.

    but when i try to connect this network.

    I got a error message when i try to config a wifi security type to WPA-Personal + AES on security tab of wireless Network properties window, see as below:

    Error saving wireless profile

    windows has encountered an error saving the wireless profile.

    specific error: The network connection profile is corrupted

    So, after that I did some test below:

    1 just connect to this network throw the right-bottom icon, it could connect successful, and I check the windows network xml, it was shows right information as WPA-Personal + AES

    2 also on the security tab of wireless Network properties window, I try to change the type to WPA-Personal + TKIP , it works, and the windows network xml shows right information as WPA-Personal + TKIP

    So, why can i access this network(WPA-Personal + AES), but failed when i try to config it from the wireless Network properties window use the same type (WPA-Personal + AES)

    my windows version: win10 pro 10.0.0.17763 build 17763
    • Edited by simon,lv Wednesday, September 18, 2019 1:08 AM
    Wednesday, September 18, 2019 1:05 AM

All replies

  • Hi ,

    Did you try to update network adapter drivers to do a test?

    For your reference:

    Error WiFi Profiles Are Not Saving in Windows 10

    Best Regards,

    Candy


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    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com   

    Thursday, September 19, 2019 7:50 AM
  • Hi,

    thx for your reply.

    Follow your advice,I try to update my network drivers and the problem was still exit.

    So, I test this problem on different win10 version,and use different wlan card, its all failed.

    also, I tried the same test on win7, and it did not have this problem.

    test steps:

    1. config a net work with WPA-Personal + AES + AES or TKIP, connect to this wifi from wifi list

    2. enter network and sharing center ---> open wifi status window 

    3. enter wireless properties -> security tab

    4. config security type and encryption type as : WPA-Personal and  AES, press ok

    then the error message pop up

    but if I change the security type and encryption type as : WPA-Personal and  TKIP, press ok, it success 


    • Edited by simon,lv Monday, September 23, 2019 1:51 AM for detail
    Monday, September 23, 2019 1:40 AM
  • Hi ,

    Thanks for your updating.I am sorry that this issue still hasn't been resolved.

    Since the limit of the resource, we could not reproduce your problem. 

    I would suggest you open a case with Microsoft, more in-depth investigation can be done so that you would get a more satisfying explanation and solution to this issue.

    Here is the link:

    https://support.microsoft.com/en-us/gp/customer-service-phone-numbers

    Best Regards,

    Candy


    Please remember to mark the replies as an answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com   


    Monday, September 23, 2019 8:21 AM