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Exchange Server Setup encountered an Error

    Question

  • Exchange Server 2010, Windows Server 2008 R2 Enterprise, AD, Global Catalog, Main server is WS2003EE, exchange 2003 also global catalog works fine. Forest is 2003 native.

    I had almost completed the exchange server install on the new server, when I received an error about language (dont remember what it said exactly).  I ran setup again it said exchange was installed and took me to the place where I can add or remove roles. To be on the safe side, I decided to uninstall it and attempt the install again. I did just that with the setup /mode:uninstall command - it appeared go through the remove roles and said that it uninstalled sucessfully. When I try to install again, I instantly get the error "Exchange Server Setup encountered an Error" No events are logged that I can tell. Setup.com will produce the same error message, however if I manually run lpsetupui /mode:install I get an appcrash - clicking on details reveals the following:

    LPSetupUI.exe has stopped working

    Description:

    Stopped working

    Problem signature:

    Problem Event Name: CLR20r3

    Problem Signature 01: lpsetupui.exe

    Problem Signature 02: 14.0.639.21

    Problem Signature 03: 4abc4f21

    Problem Signature 04: LPSetupUI

    Problem Signature 05: 14.0.0.0

    Problem Signature 06: 4abc4f21

    Problem Signature 07: 1

    Problem Signature 08: 10

    Problem Signature 09: System.IO.FileNotFoundException

    OS Version: 6.1.7600.2.0.0.274.10

    Locale ID: 1033

     

    It would be nice if it mentioned what file was not found? I am going to remove IIS and reinstall.

    Tuesday, May 04, 2010 11:18 PM

All replies

  • Hi

    Have you installed all prereq's correctly?

    • .Net Framework 3.5 SP1, from here
    • Update for .Net Framework 3.5 sp1, from here
    • WinRM & Powershell v2, from here
    • Office 2007 Syetem Convertor - Microsoft Filter Pack, from here

    Try to install Exchange with cmd..

    Start powershell and run this from dvd media/iso and scripts

    ServerManagerCmd –ip Exchange-Typical.xml –Restart


    Here's a link how to do:

    http://www.howexchangeworks.com/2009/11/installing-exchange-2010-pre-requisites.html

     

    After you run this, if you receive any error, post them in this thread.

     


    Jonas Andersson MCTS: Microsoft Exchange Server 2010, Configuration | MCITP: EMA | MCSE/MCSA Blog: http://www.testlabs.se/blog
    Wednesday, May 05, 2010 8:33 AM
  • Hi,

    What is language pack has been installed on the server?

    What is version of your Exchange 2010?

    Exchange 2010 Language Support
    Microsoft Exchange Server 2010 Language Pack Bundle, March 2010
    Regards,
    Xiu
    Friday, May 07, 2010 7:28 AM
  • Jonas - sorry about the delay - I tabled this for a few days but our exchange 2003 server is ready to retire soon so I will be back on it again tonight.

    I ran the "ServerManagerCmd –ip Exchange-Typical.xml –Restart" command and some warnings flashed momentarily on the screen after a bunch of "already installed" messages but I cannot find any log file - the c:\windows\logs\servermanager.log file does not seem to contain the same things and there is no log at %windir%\temp (the default location specified in the docs) for servermanagercmd or servermanager so I will add this to my things to do tonight - I will specify the log location in the command line and run again.

    I did have all the prereq's done initially but I cannot uninstall .net 3.5 from the role wizard so I was going to look at that again - I will follow your list tonight and check on all that stuff.  Thanks for the help.

     

    Monday, May 10, 2010 8:31 PM
  • Xiu - Control panel, Install/uninstall language says English (English) type:MUI message:Language is the system language (default language of the user interface)

    Monday, May 10, 2010 8:33 PM
  • Did I mention this was 2008R2?

    • .Net Framework 3.5 SP1, from here  (DOES NOTHING)
    • Update for .Net Framework 3.5 sp1, from here  (THIS UPDATE IS NOT APPLICABLE)
    • WinRM & Powershell v2, from here  (THIS UPDATE IS NOT APPLICABLE)
    • Office 2007 Syetem Convertor - Microsoft Filter Pack, from here  (DONE again)

    Try to install Exchange with cmd..

     

    D:\>setup -mode:install /LanguagePack:C:\ExchangeSetupLogs\ExchangeLanguagePack\
    LanguagePackBundle.exe

    Welcome to Microsoft Exchange Server 2010 Unattended Setup

    Preparing Exchange Setup


    Exchange Server setup encountered an error.

    D:\>

    this is on a production server and the thought of passing everything back to the old server again is nausiating. I tried looking at process monitor but I could not tell if there was anything in there that might be pointing to the trouble.

    Tuesday, May 11, 2010 4:59 AM
  • ok ran the ServerManagerCmd again - this is what the log looks like - I dont think there is anything helpful in here.

    4232: 2010-05-10 21:43:28.586 [ServerManagerCmd]          Running with the following arguments: '-ip Exchange-Typical.xml -l c:\install\logs\smc.log'
    4232: 2010-05-10 21:43:33.844 [CBS]                       IsCacheStillGood: True.
    4232: 2010-05-10 21:43:34.031 [Provider]                  [STAT] DISCOVERY: ComponentInstaller.Initialize() took '203.5586' msec(s) total.
    4232: 2010-05-10 21:43:34.717 [ServerManagerCmd]          NoChange: No changes were made because the roles and features specified in the answer file are already installed, or have already been removed from the local computer.

    Tuesday, May 11, 2010 6:18 AM
  • If it is still not working then remove the Server Object from the Active Directory using the ADSIEDIT.msc and then start fresh installation again.
    Ashwin Raj
    Sunday, May 16, 2010 5:06 AM
  • I am in a similar situation, installed all the requesites, however afterwards, the setup crashed.

    I uninstalled everything to start fresh, however, now after I run setup.exe it gives me an error:

    "Setup encountered an error"

    I know this thread didn't complete fully.

    Does anyone have a fix this?

     

    Thanks.


    2008 - Guru
    Monday, July 12, 2010 4:16 PM
  • I am still in the same situation - If I ever get the time, I am gonna transfer everything back to my 2003 server (now a year and a half past its retirement date) and start all over with a fresh server install as I have not been able to figure it out. If it fails again, I guess I will install 2003 server w/exchange - at least that works, what a waste of resources.
    Monday, July 12, 2010 5:22 PM
  • The Exchange Server Setup Log might have more information.
    --
    Ed Crowley MVP
    "There are seldom good technological solutions to behavioral problems."
    .
    "a2008KicksButt" wrote in message news:1b06830c-3d62-4fa1-a9b4-c3e9cb2fe406...

    I am in a similar situation, installed all the requesites, however afterwards, the setup crashed.

    I uninstalled everything to start fresh, however, now after I run setup.exe it gives me an error:

    "Setup encountered an error"

    I know this thread didn't complete fully.

    Does anyone have a fix this?

     

    Thanks.


    2008 - Guru

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Monday, July 12, 2010 7:19 PM
  • I'm also bumped into this lpsetupui.exe situation. The Exchange setup log reveals some files are missing but doesn't tell us which file(s). I haven't tried deleting anything but I did install Exchange 2007 and it worked fine. So, I uninstalled everything including AD & started again but again experienced both the lpsetupui.exe error and ExBPA says no exchange container was found. However, I'll keep trying cuz I cannot go back to 2003 or 2007 but I can go BPOS. :-(

    Tuesday, September 28, 2010 8:57 AM
  • Ok solved this problem the hard way - built another server 2K3R2 installed 32 bit exchange 2K3SP2* problem not really solved but it works fine.

    however...  during the course of doing this I discovered a few problems in my AD, some of them related to the 2K8R2 server in question. During AD promotion that server had originally crashed BSOD due to the AMD Raid controller software not being re-entrant. I rebuilt it and ran the metadata clean up but there were still remnants in the DNS servers and AD I suspect that these remnants were contributing to the problem. Someday I will take the other two servers offline and build another to take its place and try again. Lets see.. someone up there suggested this problem might exist (ahh.. Ashwin Raj) Why does it seem that most of the solutions to sticky microsoft problems involve reinstalling software that takes two days to install?

    Friday, March 25, 2011 5:34 AM