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link old mailbox to New AD user account. RRS feed

  • Question

  • Hi,

    I have a AD user with email account, but having lots of problem connecting to Outlook and iphone.

    Other users in the same OU and same iphone version have no problem connecting to Exchange, even with his email account setting up in the working user iphone, it just fail to connect.

    My question now is,

    1) Can i create a New AD account and link his email database to it, without losing any mails in Exchange.

    Mean: Remove the Exchange profile of this old AD user and link the old mailbox to a new AD user?

    2) Can Exchange 2010 work with Mac Office - Entourage 2008? **Outlook Anyway.

    We are able to connect Entourage using IMAP, but user want it by Outlook Anyway.

    ***By installing a Verisign cert, will it solve the problem?

     

    Please advise.

    Thanks

     

    Wednesday, September 8, 2010 6:33 AM

Answers

  • Hi Simonhoo79,

     

    For you first question, I suggest you follow these steps to achieve the goal:

     

    1.    Disable the first mailbox.

    2.    Create an new AD account.

    3.    Make the disconnected mailbox connect to the new account.

     

    For your another question, you can get more help from Mac office-Entourage Forum.

     

    This is the link of the Mac office-Entourage Forum:

     

    http://www.officeformac.com/ProductForums/Entourage/

     

    If anything is unclear, please don’t hesitate to let me know and I will be glad to help.

     

    Best regards,

     

    Tyler

    • Marked as answer by Simonhoo79 Wednesday, September 15, 2010 6:29 AM
    Sunday, September 12, 2010 2:36 AM

All replies

  • Sorry for the missing information.

    Currently running:

    - Windows 2008

    - Exchange 2010

    - Iphone version 4.0.2

    Thanks

    Wednesday, September 8, 2010 6:36 AM
  • you can disable the first mailbox, then create new ad account and link to the disconnected mailbox.

     


    Thiyagu | MCTS/MCITP - Exchange 2007 | MCSE 2003[Messaging] | http://www.myExchangeWorld.com. This posting is provided "AS IS" with no warranties, and confers no rights.
    Wednesday, September 8, 2010 7:56 AM
  • Hi Thiyagu14,

     

    Thanks for the advise, will try is out and update again.

    Thanks again.

    Wednesday, September 8, 2010 7:57 AM
  • Hi Simonhoo79,

     

    For you first question, I suggest you follow these steps to achieve the goal:

     

    1.    Disable the first mailbox.

    2.    Create an new AD account.

    3.    Make the disconnected mailbox connect to the new account.

     

    For your another question, you can get more help from Mac office-Entourage Forum.

     

    This is the link of the Mac office-Entourage Forum:

     

    http://www.officeformac.com/ProductForums/Entourage/

     

    If anything is unclear, please don’t hesitate to let me know and I will be glad to help.

     

    Best regards,

     

    Tyler

    • Marked as answer by Simonhoo79 Wednesday, September 15, 2010 6:29 AM
    Sunday, September 12, 2010 2:36 AM
  • Hi Thiyuga and Tyler,

     

    Thanks for the reply and answer given, i have try and its working now.

     

    Thanks again.

    • Marked as answer by Simonhoo79 Wednesday, September 15, 2010 6:29 AM
    • Unmarked as answer by Simonhoo79 Wednesday, September 15, 2010 6:29 AM
    Wednesday, September 15, 2010 6:29 AM