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OWA - Can't click on emails (page script error)

    General discussion

  • Hi All,

    We're getting a strange error in IE (all versions) where users can't click on emails once logged in. The following page error occurs (in IE8):

    -------
    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)
    Timestamp: Fri, 26 Feb 2010 09:30:51 UTC


    Message: Syntax error
    Line: 5
    Char: 1
    Code: 0
    URI: https://webmail.domain.com/owa/forms/premium/clientstrings.aspx?v=8.2.217.2&l=en-GB


    Message: Syntax error
    Line: 5
    Char: 1
    Code: 0
    URI: https://webmail.domain.com/owa/forms/premium/clientstrings.aspx?v=8.2.217.2&l=en-GB
    -------

    This may be due to us rolling back the recent Update Rollup 2 for Exchange 2007 due to cross-site transport problems. Any idea how to fix this?

    Thanks,
    Matt
    Friday, February 26, 2010 9:38 AM

All replies

  • My organization is having this exact same problem.  I agree it may be related to removal of the Update Rollup 2 package.  The Update Rollup 2 package was first removed from the hub/cas server about 2 or 3 weeks ago because of issues adding attachments to Calendar events in Entourage giving this message:
    "The send or update operation could not be performed because the change key passed in the request does not match the current change key for the item."
    Removing Update Rollup 2 fixed this above issue.

    I then removed the Update Rollup 2 from the MBX server this past weekend.  No one complained about missing this functionality until today.  Its possible no one used OWA in IE since then.  Firefox works fine.

    Any help would be greatly appreciated.

    Mike
    Friday, February 26, 2010 5:32 PM
  • I found a solution for this and have the issue resolved in my organization  I referred to this link:

    http://msmvps.com/blogs/bradley/archive/2010/02/11/clientstrings-aspx-issue-and-owa-doesn-t-work-if-you-remove-rollup-2.aspx

    Good luck

    Mike
    Friday, February 26, 2010 6:35 PM