locked
Unable to Exmerge...why?

    Question

  • I have a bunch of old mailboxes in Exchange 2003.

    Tried to use exmerge to save the mailboxes to PSTs and it gave me errors.  Most of the names for these mailboxes are disabled or no longer exist in active Directory. 

    Here is the error.  What does this mean?

    ****************************************************************
    Microsoft Exchange Mailbox Merge Program, v6.5.7529.0
    Start Logging:June 09, 2012   23:20:23
    ****************************************************************
    [23:20:23] Logging Level: None
    [23:20:23] Reading settings from file 'D:\Exchange\bin\EXMERGE.INI'.
    [23:20:24] Error 8007203a opening an LDAP connection. ('LDAP://EXCHANGE01/rootDSE')  (CADRoutines::GetNamingContextData)
    [23:20:24] Accessing Domain Controller 'HQAD2K3-2'
    [23:20:25] 'EXCHANGE01' is running Exchange Server 2000 or later
    [23:20:25] Source server read from settings file is 'EXCHANGE01'.
    [23:20:25] Reading list of subjects for messages to be selected from file ''
    [23:20:25] Reading list of attachment names for messages to be selected from file ''
    [23:20:25] List of folders to be ignored has been read. 0 folders in the list.
    [23:20:25] Current machine locale ID is 0x409
    [23:20:25] Operating System Version 5.2 (Build 3790)
    [23:20:34] Error 8007203a opening an LDAP connection. ('LDAP://EXCHANGE01/rootDSE')  (CADRoutines::GetNamingContextData)
    [23:20:34] Accessing Domain Controller 'HQAD2K3-2'
    [23:20:34] 'EXCHANGE01' is running Exchange Server 2000 or later
    [23:20:39] Mailbox '/o=conexant/ou=First Administrative Group/cn=Configuration/cn=Servers/cn=EXCHANGE01/cn=Microsoft System Attendant' will be ignored as its DN contains strings in the ignore list
    [23:20:39] Mailbox '/o=conexant/ou=First Administrative Group/cn=Configuration/cn=Connections/cn=SMTP (EXCHANGE01)/cn={86A6FE81-E095-4834-8D22-CABAE8EDEAF3}' will be ignored as its DN contains strings in the ignore list
    [23:20:39] Mailbox '/o=conexant/ou=First Administrative Group/cn=Recipients/cn=SystemMailbox{86A6FE81-E095-4834-8D22-CABAE8EDEAF3}' will be ignored as its DN contains strings in the ignore list
    [23:20:40] Found 109 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE (EXCHANGE01)'.
    [23:20:40] Ignored 3 mailbox(es) homed on database 'FIRST STORAGE GROUP/MAILBOX STORE (EXCHANGE01)'.
    [23:20:40] Found 109 mailbox(es) homed on the specified databases.
    [23:20:40] Ignored 3 mailbox(es) homed on the specified databases.
    [23:21:04] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for date operations.
    [23:21:04] Merging data into target store. The program will copy only those messages that do not exist in the target store.
    [23:21:04] Associated folder data will NOT be copied to the target store.
    [23:21:04] Using 'English (US)' (0x409) as the default locale (Code page 1252)
    [23:21:04] All mailboxes will be processed, regardless of locale
    [23:21:04] Using default locale for all mailboxes
    [23:21:04] Initializing worker thread (Thread0)
    [23:21:04] Copying data from mailbox 'Bryan James' ('B.JAMES') on Server 'EXCHANGE01' to file 'F:\EXTRACTED\B.JAMES.PST'.
    [23:51:26] Error copying messages from folder '\Inbox' (MAPI_W_PARTIAL_COMPLETION)
    [23:51:26] Trying to copy messages in folder '\Inbox', individually. To avoid duplicates in the target store, messages will be merged and not copied into the target store.
    [23:51:40] Error copying message with subject 'CMO Trade' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)
    [23:51:40] Error copying message with subject 'RE:' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)
    [23:51:40] Error copying message with subject 'Fw: 7/9/09' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)
    [23:51:40] Error copying message with subject 'Re:' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)
    [23:51:40] Error copying message with subject 'FW: town' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)
    [23:51:40] Error copying message with subject 'RE: ' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)
    [23:51:40] Error copying message with subject 'Redaction' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION)

    What is wrong?


    • Edited by Banc0 Monday, June 11, 2012 3:56 PM
    Monday, June 11, 2012 3:17 PM

Answers

All replies

    1. ExMerge requires the associated AD account to be enabled and intact in order to get the data out of the database.
    2. Have you followed the instructions on setting up a proper account with the required rights?   If you don’t already have a service account I would recommend configuring a new user and then follow the instructions in this link: http://support.microsoft.com/kb/292509

    Troy Werelius
    www.Lucid8.com
    Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope

    Monday, June 11, 2012 4:20 PM
  • Yes I already have the service account used to run Exmerge.

    So does this mean I cannot back up any mailbox without the original login account?


    • Edited by Banc0 Monday, June 11, 2012 4:31 PM
    Monday, June 11, 2012 4:30 PM
  • Lucid8 makes an ExMerge alternative called DigiScope http://www.lucid8.com/product/digiscope.asp that you may want to check out since it is more powerful, can open Offline and Online Exchange 2010, 2007, 2003, 2000 or 5.5 Information Stores (EDBs).  You can then Browse, Search, Export to PST, MSG or XML OR recover directly to a live Exchange server.

    Troy Werelius
    www.Lucid8.com
    Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope

    Monday, June 11, 2012 6:00 PM
  • I cannot afford this tool, and the user does still exist in Active Directory.  Any other suggestions?
    Monday, June 11, 2012 8:12 PM
  • So how is it that you came about having the user still in AD, but the mailbox disconnected and how long ago did this happen?

    Troy Werelius
    www.Lucid8.com
    Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope

    Monday, June 11, 2012 9:42 PM
  • This particular user is still in AD, just disabled.  User has left the company for months already.  I know I can simply reactivate the user and create the PST from the Outlook account but there are other users which have no corresponding accounts in AD.

    Monday, June 11, 2012 9:52 PM
  • You could checkout the mailbox recovery center and reconnect the mailboxes in question for export http://technet.microsoft.com/en-us/library/aa996202%28v=exchg.65%29.aspx

    Troy Werelius
    www.Lucid8.com
    Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline EDB's and Live Exchange Servers with Lucid8's DigiScope

    • Proposed as answer by Xiu Zhang Wednesday, June 13, 2012 7:38 AM
    • Marked as answer by Xiu Zhang Monday, June 18, 2012 5:32 AM
    Monday, June 11, 2012 11:42 PM