locked
Exmerge problem

    Question

  • I have one user's mailbox which is around 8GB in size. Using exmerge tool to export all the inbox/calendar items etc into PST. However, it is failing after some time. Please see the error below. Please note the permissions are there, as I am able to exmerge successfully all other accounts.

     

     Error getting Contents Table.  - 0x80040600
    Error encountered while individually copying messages from folder '\Inbox'.
     Errors encountered copying the messages in folder '\Inbox'. One or  more messages may not have been copied.

    Error getting Hierarchy Table (Journal)
     Error creating new folder  (Journal)
    Error getting Hierarchy Table (Junk E-mail)
    Error creating new folder  (Junk E-mail)
    Error getting Hierarchy Table (Notes)
     Error creating new folder  (Notes)
     Error getting Hierarchy Table (Outbox)
    Error creating new folder  (Outbox)
    Error getting Hierarchy Table (Personal)
     Error creating new folder  (Personal)
    Error getting Hierarchy Table (RSS Feeds)
     Error creating new folder  (RSS Feeds)
    ] Error getting Hierarchy Table (Sent Items)
    ] Error creating new folder  (Sent Items)
     Error getting Hierarchy Table (Spam Mail)
     Error getting Hierarchy Table (Sync Issues)
     Error creating new folder  (Sync Issues)
     Error getting Hierarchy Table (Tasks)
    Error creating new folder  (Tasks)
    Error getting Hierarchy Table

    Friday, August 6, 2010 2:20 AM

Answers

  • exmerge can't handle PST's bigger than 2GB (In practicality, it starts to fail when the file grows to about 1.8GB)

    The feature has moved to the export-mailbox cmdlet in newer versions of Exchange.

     What you can do with exmerge is use its query features to break the mailbox down into chunks based on folders like inbox, sent items etc or do it by date ranges. Or open the mailbox with Outlook and drag and drop (Outlook 2003 and up can use unicode PST files which don't have the 2 GB size limit.)

    http://support.microsoft.com/kb/916085

    • Proposed as answer by cn9 Saturday, August 7, 2010 6:11 AM
    • Marked as answer by emma.yoyo Friday, August 13, 2010 1:52 AM
    Saturday, August 7, 2010 5:46 AM

All replies

  • It looks like either a message or messages in the mailbox is corrupted or the mailbox is corrupted. Try this take control of the mailbox and export it from Outlook. If that pass then something exmerge doesn't like but if it fail then you have a corrupt message or mailbox.
    Friday, August 6, 2010 3:54 AM
  • exmerge can't handle PST's bigger than 2GB (In practicality, it starts to fail when the file grows to about 1.8GB)

    The feature has moved to the export-mailbox cmdlet in newer versions of Exchange.

     What you can do with exmerge is use its query features to break the mailbox down into chunks based on folders like inbox, sent items etc or do it by date ranges. Or open the mailbox with Outlook and drag and drop (Outlook 2003 and up can use unicode PST files which don't have the 2 GB size limit.)

    http://support.microsoft.com/kb/916085

    • Proposed as answer by cn9 Saturday, August 7, 2010 6:11 AM
    • Marked as answer by emma.yoyo Friday, August 13, 2010 1:52 AM
    Saturday, August 7, 2010 5:46 AM
  • I agree with Michael, export and import it with Outlook instead.

    Then you have a workaround

     


    Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog: http://www.testlabs.se/blog
    Sunday, August 8, 2010 11:24 AM
  • As others have noted you could have a corrupt item or you are hitting the ExMerge 2GB ANSI PST limitation.  if you have just one mailbox that is problematic then performing the export via Outlook is the way to go, just ensure that you export to the UNICODE PST format since the UNICODE format supports PST files up to 20GB in size. 

    Now if you have allot of mailboxes in excess of 2GB then you may want to consider a third party tool like Lucid8's DigiScope http://www.lucid8.com/product/digiscope.asp since it can Open Offline EDB's or Connect to Online Production Exchange Servers so that you can then Browse, Search, Export or Recover Mailboxes, Folders or Individual eMails, Calendars, Notes and other Messaging Items.

    P.S.  I would absolutley check your other PST files that you say exported without error to ensure they are under 2GB in size and that you can open them.  Reason I say this is becuase I have experienced and spoken to others where the PST files appear to export properly from ExMerge, however, they are over 2GB in size which emant they were corrupt and there is nothing you can do to fix a ANSI PST that is over the 2GB and therefore you must export it again using the UNICODE format or Export again with ExMerge and break it up into multiple ANSI PST files but that has allot of challenges as well.

    Troy Werelius

    Lucid8

    Monday, August 9, 2010 12:27 AM
  • With exmerge you can export mails filtering by date (using exmerge.ini file), so you can divide your mailbox in several pst files for every year.

    If everyday you want to export the last year/months mails as a backup, you can use "exmergeini.exe" application ( download here: http://www.exchangeinbox.com/article.aspx?i=61&p=2) to modify exmerge.ini using a batch file.

    Example:

    set Year=%Date:~8%
    set Month=%Date:~3,2%
    set Day=%Date:~0,2%
    F:\ExMergeIni.exe SelectMessageEndDate "%Month%/%Day%/%Year% 23:59:58" -f "F:\Exmerge2GB.ini"

     

    • Proposed as answer by NordMann1087 Wednesday, April 29, 2015 2:45 PM
    • Unproposed as answer by NordMann1087 Wednesday, April 29, 2015 3:10 PM
    Thursday, February 10, 2011 9:10 AM