Annoying upgrade pop up


  • Please refer to previous service request # 1382644249. About a month or two ago, when I log into my Microsoft Outlook email account there is a very annoying pop up that appears in the left hand part of the screen when all my folders I have created show up. This continuing pop up has a red background and is worded 'UPGRADE TO PREMIUM'. I have just ignored it until recently and I decided to see what it was about, clicking on it takes me to a page where there are three offers to pay a fee to use the email services without the advertisements from anyone. Because there is no option to decline and choose to not keep receiving this offer it is just a hard sell tactic to make a email user start paying to use the service and get rid of the annoying pop up. I am making my complaint here so Microsoft can at least include some kind of decline option with maybe a'Remind Me In Six Months to a Year Again'.

    Friday, April 21, 2017 8:03 AM

All replies

  • Good day

    Please log this in the correct forum, you are now in an exchange forum.

    Thank you

    Friday, April 21, 2017 11:21 AM
  • I recommend that you reformat your hard drive to get rid of the message.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    19 hours 49 minutes ago