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Enable user account for room mailbox?

    Question

  • I know Microsoft recommends that if a user account is linked/associated to a room mailbox, it should be disabled in AD.

    I'm just wondering what issue(s) might I encounter if I enable the user account associated with the room mailbox(resource).

    The reason why I'm asking is that recently we purchased several iPads to mount outside of our conference rooms and use them as calendars to let people know when the room is booked/in use. The problem is that the app that we are using needs to be setup with the room's MS Exchange account (which is disabled at the moment) and the only way to get the app/iPad to sync with MS Exchange is to enable the user account (in AD) associate with the room's mailbox (which is not recommended by Microsoft).

    If anyone can let me know potential issues if I enable the users account that would be great OR point me to another iPad app that can display room/resource calendar that would be good too.

    Thank you,

    Binh L.


    • Edited by Binh L Tuesday, February 14, 2012 3:45 PM
    Tuesday, February 14, 2012 3:42 PM

Answers

  • Hi

    Could you create another user with a mailbox and give that user delegate access to the room mailbox?  Enabling the account will cause it not to function as a resource mailbox.

    Cheers, Steve

    • Proposed as answer by Castinlu Thursday, February 16, 2012 8:30 AM
    • Marked as answer by Castinlu Wednesday, February 22, 2012 9:46 AM
    Tuesday, February 14, 2012 4:03 PM
  • I would setup the Room Mailboxes and One MAilbox for the administration of the rooms.

    Let say if you have 5 rooms then I would create 5 roommailboxes and in front of each office/meeting room I will logon to that iPAd as the user/delegate and from their I will open that particular room's calendar. 


    Where Technology Meets Talent

    • Proposed as answer by Castinlu Thursday, February 16, 2012 8:30 AM
    • Marked as answer by Castinlu Wednesday, February 22, 2012 9:46 AM
    Tuesday, February 14, 2012 4:10 PM

All replies

  • Hi

    Could you create another user with a mailbox and give that user delegate access to the room mailbox?  Enabling the account will cause it not to function as a resource mailbox.

    Cheers, Steve

    • Proposed as answer by Castinlu Thursday, February 16, 2012 8:30 AM
    • Marked as answer by Castinlu Wednesday, February 22, 2012 9:46 AM
    Tuesday, February 14, 2012 4:03 PM
  • I would setup the Room Mailboxes and One MAilbox for the administration of the rooms.

    Let say if you have 5 rooms then I would create 5 roommailboxes and in front of each office/meeting room I will logon to that iPAd as the user/delegate and from their I will open that particular room's calendar. 


    Where Technology Meets Talent

    • Proposed as answer by Castinlu Thursday, February 16, 2012 8:30 AM
    • Marked as answer by Castinlu Wednesday, February 22, 2012 9:46 AM
    Tuesday, February 14, 2012 4:10 PM
  • I guess my question would be: How do I view a MS Exchange resource calendar on an iPad as a delegate?
    Tuesday, March 6, 2012 5:56 PM
  • Has there been a solution to this issue? Im looking at the same problem.

    Thx

    Tuesday, July 31, 2012 12:46 PM
  • Dear Binh,

    Did you find a solution for this limitation yet?


    Regards, Zamkhan

    Monday, March 24, 2014 11:11 AM