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Assigning licenses to users - cannot be done as seems centrally assigned but not working RRS feed

  • Question

  • We have recently added Project Plan 5 to our tenant and have created a PWA site.

    When I go to the site using my Global admin account I see all the features and can use the site as expected, but when I use any other account that has site permissions assigned we only see the following message:

    Sorry, you don't have a license to use Project Web App.

    Please contact your help desk.

    I have checked in the Admin center to assign licenses to individual users but there I see the message:

    Project Plan 5 - These licenses do not need to be individually assigned

    And I cannot click on this to assign the licenses? Clearly the assignment of licenses has not worked so is there something I can do or do I have to raise a support call for this?

    Phil.

    Friday, July 31, 2020 2:13 PM