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The server operation timed out. Please try again later

问题
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Just this week we have started to get the following error when trying to open e-mails on OWA.
The server oepration timed out. Please try again laterHere is a screenshot: http://i52.tinypic.com/2mc8saa.jpg
In addition this, OWA will occassionaly freeze when checking the spelling.
So far we have about 5 or 6 reported cases of this but I would like to try and get it fixed before it becomes more of a problem.
I have increased the diagnostic logging properities of MSExchange OWA\Core and MSExchange OWA\Configuration to Expert level but there is nothing ovbious appearing in the event logs.
We are running Exchange 2010 SP1 UR2 on Windows Server 2008 R2 Enterprise. The clients are all Windows XP SP3 using IE 8 as the browser.
Does anybody have any ideas what might be causing this?
Cheers
Adam.
- 已编辑 adamf83 2011年3月8日 12:48
2011年3月1日 12:24
答案
全部回复
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Did you take a look through your IIS logs to see if you can locate the HTTP request and perhaps an HTTP status code that generated this error? If you can get an HTTP status code, then I would set up a IIS trace log to generate a debug log when this occurs again.
James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com2011年3月1日 16:41 -
Hi adamf83,
Do you have a CAS Array?
Please check whether the issue will be occured both in Internal or External connection.
Please run the Exbpa in the Toolbox.
If possible, please reset the OWA VD using EMC:
Server Configuration->Client Access->Actions->Reset Virtual Directory.
Please also temp disable the Anti-Virus software to test.
Frank Wang
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tngfb@microsoft.com
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.2011年3月2日 6:47 -
Frank,
No CAS array
It appears to effect the external connection more.
Exbpa didn't highlight any problems
I have reset the OWA VD and the issue seems to have improved slightly but users are still getting the error messages
We have no on-access anti-virus scanning on any servers. Just scheduled scans out of hours.
Cheers
Adam.
2011年3月4日 15:17 -
Frank (or anybody else),
Just wondering if you have any more idea what might be causing the problem. The error message below has appeared a couple of times in the application event log on the CAS server:
Watson report about to be sent for process id: 8716, with parameters: E12, c-RTL-AMD64, 14.01.0218.015, OWA, unknown, unknown, System.InvalidOperationException, 0, unknown.
ErrorReportingEnabled: TrueDoes that shed any light?
Cheers
Adam.
2011年3月8日 12:47 -
This is also happening when users try and spell check e-mails. See the screenshot in the link below.
http://i55.tinypic.com/28hopl4.jpg
Does anybody have any ideas?
2011年3月10日 13:19 -
Still having problems with this... A couple of new fixes I've tried.
I've uninstalled our Anti-Virus product from the CAS server - no change
Applied Ex2010 SP1 RU3 to both servers - no change
I created a new authorative dns zone (for our external OWA URL), added an A record with no name and pointed it at both of our CAS servers (seperatly) - this has made no difference.
Does anybody have any suggestions? I'm now really stuck with this...
Cheers
Adam.
2011年3月17日 11:18 -
And now this error message has started to appear on clients (see screenshot)
http://i51.tinypic.com/ddgab4.jpg
Cheers
Adam.
2011年3月17日 19:49 -
I'm completing a server migration and just had this issue. In my case, the external URL for OWA was configured the same for the old Exchange 2007 owa and the new Exchange 2010 owa. This was a small migration, so we did not have ongoing coexistence with a second valid url for Exchange 2007 owa.
After removing the external URL for Exchange 2007 owa, the error was resolved and mail opened properly.
I expect that if we just had a different external URL for Exchange 2007 owa it would also have resolved the issue.
Byron Wright (http://byronwright.blogspot.com)
2013年11月13日 13:48 -
Hello,
Today i also faced same issue, issue is Time not matching regarding to Domain controller. after syn time according to DC problem is solved .
Regards,
D.Chouhan
Thanks & Regards, Devendra Singh Chouhan Sr.Executive-IT
- 已建议为答案 Singh Devendra 2015年8月27日 5:29
2015年8月27日 5:29