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Sharepoint 2013 / recherche de personnes / Désolé, nous n'avons pas trouvé d'informations supplémentaires RRS feed

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    Bonjour,

    Aprés une recherche de personne, lorsque je présente la souris sur un profil, une fenetre modale apparait à droite du nom. Dans celle ci, le texte "Désolé, nous n'avons pas trouvé d'informations supplémentaires" apparait. Savez vous pourquoi ?

    Contexte technique : sharepoint 2013 CU Aout 2013

    Le crawl des sites et du mysite est executé avec succés. L'UPS fonctionne correctement

    Merci pour votre aide.

    Thierry Buisson

    vendredi 15 novembre 2013 14:31
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    Salut Thierry,

    Tu saurais nous partager tes logs sharepoint?

    Merci,

    Gokan

    My Technical Blog on Wordpress

    lundi 18 novembre 2013 07:45
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    Bonjour Gokan

    Je n'ai malheureusement pas accès aux logs à court terme, j'esperai trouver qq'un qui avait déjà rencontré ce problème :)

    Thierry Buisson


    lundi 18 novembre 2013 15:50
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    Ah dommage :)

    Moi malheuresement j'ai jamais eu à faire à ce genre der problème.

    My Technical Blog on Wordpress

    mardi 19 novembre 2013 07:27
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    bonjour,

    Voici un message plus précis issue de l'ulsviewer :

    En ce qui concerne les trames HTTP, je capture 4 accès à des webservices, à chaque passage de la souris sur une personne. Ces trames sont récapitulés ci dessous :

    POST http://portail-er.contoso.fr/SearchCenter/_vti_bin/client.svc/ProcessQuery HTTP/1.1
Accept: */*
X-Requested-With: XMLHttpRequest
Content-Type: text/xml
X-RequestDigest: 0xD79A43C9E1688B393B35508B997B6ECD056CE6F86BA0433EF5A5D9DFB599F416B3D72CB0F16599A63379CCB118521D688DDB60A45257F6E1DD9BD1E5157D8E02,02 Dec 2013 08:52:41 -0000
Referer: http://portail-er.contoso.fr/SearchCenter/Pages/peopleresults.aspx?k=jean
Accept-Language: fr-FR
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Connection: Keep-Alive
Content-Length: 944
DNT: 1
Host: portail-er.contoso.fr
Pragma: no-cache
Cookie: SearchSession=5f802bd4%2Db99f%2D4b45%2Db5d2%2D8d670661ae72; 0c37852b34d0418e91c62ac25af4be5ba5fe9315e23e4e40a9c6c904c062b559=%3Ci%20p%3D%22c5509ff0%2D8c53%2D41e0%2Db6f5%2D6b27c4ff8e5c%22%20m%3D%22XyQIMBJbRFNf94iKs8a%2F8bN7iP2CxZtP%2FvGznC35kHQ%3D%22%20%2F%3E; WSS_FullScreenMode=false; 0c37852b34d0418e91c62ac25af4be5beb05a6f8ad3a442f997bdc9af2f130c5i%3A0%23%2Ew%7Ccontoso%5Cgfi=0

<Request xmlns="http://schemas.microsoft.com/sharepoint/clientquery/2009" SchemaVersion="15.0.0.0" LibraryVersion="15.0.0.0" ApplicationName="Javascript Library"><Actions><ObjectPath Id="138" ObjectPathId="137" /><ObjectPath Id="140" ObjectPathId="139" /><Query Id="141" ObjectPathId="139"><Query SelectAllProperties="false"><Properties><Property Name="DisplayName" SelectAll="true" /><Property Name="AccountName" SelectAll="true" /><Property Name="UserUrl" SelectAll="true" /><Property Name="PictureUrl" SelectAll="true" /><Property Name="Email" SelectAll="true" /><Property Name="LatestPost" SelectAll="true" /><Property Name="IsFollowed" SelectAll="true" /></Properties></Query></Query></Actions><ObjectPaths><Constructor Id="137" TypeId="{cf560d69-0fdb-4489-a216-b6b47adf8ef8}" /><Method Id="139" ParentId="137" Name="GetPropertiesFor"><Parameters><Parameter Type="String">contoso\pdt</Parameter></Parameters></Method></ObjectPaths></Request>
HTTP/1.1 200 OK
Cache-Control: private
Transfer-Encoding: chunked
Content-Type: application/json; charset=utf-8
Content-Encoding: gzip
Vary: Accept-Encoding
Server: Microsoft-IIS/7.5
X-SharePointHealthScore: 0
SPClientServiceRequestDuration: 11
X-AspNet-Version: 4.0.30319
SPRequestGuid: f44a5c9c-839a-d0c3-2fa2-0a0bd2455d10
request-id: f44a5c9c-839a-d0c3-2fa2-0a0bd2455d10
X-RequestDigest: 0xD3B4FCD6AF21C91DADB7B0B77624855CE98F96B6D8D30971E36FC71CF45A0C6B9451328B09971A0405F27F65612060D6584EBA1403470A6FA1FA221F71DF97F5,02 Dec 2013 08:52:42 -0000
X-FRAME-OPTIONS: SAMEORIGIN
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 15.0.0.4551
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Date: Mon, 02 Dec 2013 08:52:42 GMT

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POST http://portail-er.contoso.fr/SearchCenter/_vti_bin/client.svc/ProcessQuery HTTP/1.1
Accept: */*
X-Requested-With: XMLHttpRequest
Content-Type: text/xml
X-RequestDigest: 0xD79A43C9E1688B393B35508B997B6ECD056CE6F86BA0433EF5A5D9DFB599F416B3D72CB0F16599A63379CCB118521D688DDB60A45257F6E1DD9BD1E5157D8E02,02 Dec 2013 08:52:41 -0000
Referer: http://portail-er.contoso.fr/SearchCenter/Pages/peopleresults.aspx?k=jean
Accept-Language: fr-FR
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Connection: Keep-Alive
Content-Length: 3710
DNT: 1
Host: portail-er.contoso.fr
Pragma: no-cache
Cookie: SearchSession=5f802bd4%2Db99f%2D4b45%2Db5d2%2D8d670661ae72; 0c37852b34d0418e91c62ac25af4be5ba5fe9315e23e4e40a9c6c904c062b559=%3Ci%20p%3D%22c5509ff0%2D8c53%2D41e0%2Db6f5%2D6b27c4ff8e5c%22%20m%3D%22XyQIMBJbRFNf94iKs8a%2F8bN7iP2CxZtP%2FvGznC35kHQ%3D%22%20%2F%3E; WSS_FullScreenMode=false; 0c37852b34d0418e91c62ac25af4be5beb05a6f8ad3a442f997bdc9af2f130c5i%3A0%23%2Ew%7Ccontoso%5Cgfi=0

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HTTP/1.1 200 OK
Cache-Control: private
Transfer-Encoding: chunked
Content-Type: application/json; charset=utf-8
Content-Encoding: gzip
Vary: Accept-Encoding
Server: Microsoft-IIS/7.5
X-SharePointHealthScore: 0
SPClientServiceRequestDuration: 36
X-AspNet-Version: 4.0.30319
SPRequestGuid: f44a5c9c-839a-d0c3-2fa2-0dbef2a9b285
request-id: f44a5c9c-839a-d0c3-2fa2-0dbef2a9b285
X-RequestDigest: 0xD3B4FCD6AF21C91DADB7B0B77624855CE98F96B6D8D30971E36FC71CF45A0C6B9451328B09971A0405F27F65612060D6584EBA1403470A6FA1FA221F71DF97F5,02 Dec 2013 08:52:42 -0000
X-FRAME-OPTIONS: SAMEORIGIN
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 15.0.0.4551
X-Content-Type-Options: nosniff
X-MS-InvokeApp: 1; RequireReadOnly
Date: Mon, 02 Dec 2013 08:52:42 GMT

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c
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------------------------------------------------------------------

POST http://portail-er.contoso.fr/SearchCenter/_vti_bin/client.svc/ProcessQuery HTTP/1.1
Accept: */*
X-Requested-With: XMLHttpRequest
Content-Type: text/xml
X-RequestDigest: 0xD79A43C9E1688B393B35508B997B6ECD056CE6F86BA0433EF5A5D9DFB599F416B3D72CB0F16599A63379CCB118521D688DDB60A45257F6E1DD9BD1E5157D8E02,02 Dec 2013 08:52:41 -0000
Referer: http://portail-er.contoso.fr/SearchCenter/Pages/peopleresults.aspx?k=jean
Accept-Language: fr-FR
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E)
Connection: Keep-Alive
Content-Length: 3505
DNT: 1
Host: portail-er.contoso.fr
Pragma: no-cache
Cookie: SearchSession=5f802bd4%2Db99f%2D4b45%2Db5d2%2D8d670661ae72; 0c37852b34d0418e91c62ac25af4be5ba5fe9315e23e4e40a9c6c904c062b559=%3Ci%20p%3D%22c5509ff0%2D8c53%2D41e0%2Db6f5%2D6b27c4ff8e5c%22%20m%3D%22XyQIMBJbRFNf94iKs8a%2F8bN7iP2CxZtP%2FvGznC35kHQ%3D%22%20%2F%3E; WSS_FullScreenMode=false; 0c37852b34d0418e91c62ac25af4be5beb05a6f8ad3a442f997bdc9af2f130c5i%3A0%23%2Ew%7Ccontoso%5Cgfi=0

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HTTP/1.1 200 OK
Cache-Control: private
Transfer-Encoding: chunked
Content-Type: application/json; charset=utf-8
Content-Encoding: gzip
Vary: Accept-Encoding
Server: Microsoft-IIS/7.5
X-SharePointHealthScore: 0
SPClientServiceRequestDuration: 44
X-AspNet-Version: 4.0.30319
SPRequestGuid: f44a5c9c-839a-d0c3-2fa2-0f0883812eff
request-id: f44a5c9c-839a-d0c3-2fa2-0f0883812eff
X-RequestDigest: 0xD3B4FCD6AF21C91DADB7B0B77624855CE98F96B6D8D30971E36FC71CF45A0C6B9451328B09971A0405F27F65612060D6584EBA1403470A6FA1FA221F71DF97F5,02 Dec 2013 08:52:42 -0000
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MicrosoftSharePointTeamServices: 15.0.0.4551
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Date: Mon, 02 Dec 2013 08:52:42 GMT

546
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    Thierry Buisson


    lundi 2 décembre 2013 09:25
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    Modérateur
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    pour ma part cette fenetre affiche 2 choses :

    - les skills : doivent etre renseignés par l'utilisateur, est-ce qu'il est renseigné ds votre cas

    - les apartenances aux groupes A.D. : peut etre avez vous des soucis de mappings des propriétés de profil avec votre A.D.

    Autre piste eventuelle, le cache appfabric qui est largement sollicité. Pour evaluer cette piste, pouvez vous voir si les feeds sont bien mis à jour sur votre "mur" lorsque qu'un de vos collegues poste un msg sur le votre... ?

    Blog Sharepoint : www.paslatek.net Twitter : @LimozinLionel

    mardi 3 décembre 2013 18:04
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