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Front-End status always shows Retrieving

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  • Hi,

    check wthere the Back end SQL Database is Accessible from the FE Servers and also check wther the Lync Replication agents are Up and running in all FE Servers.

    Thamara.

    jeudi 27 octobre 2011 07:18
  • Hi,

    check wthere the Back end SQL Database is Accessible from the FE Servers and also check wther the Lync Replication agents are Up and running in all FE Servers.

    Thamara.

    Replication agent is up and running. After restarting replication agent i see "Successfully connected to back-end using the connection string of..." so guess back-end is accessible. So it should be something else.

    Clients are able to use all the services. 

    jeudi 27 octobre 2011 07:36
  • if you check in Control panel, Topology Properties of the each front end server, can you see all the services are running?

    thamara.

    jeudi 27 octobre 2011 09:26
  • I can take a while for the control panel to update. The status retrieving is showing because the information is retreived from the CMS. Can you wait 5 min and see if the status is updated?

     

    Sebastiaan Poels

    www.unifiedcollaboration.nl

     


    Sebastiaan Poels www.unifiedcollaboration.nl
    jeudi 27 octobre 2011 10:36
  • if you check in Control panel, Topology Properties of the each front end server, can you see all the services are running?

    thamara.

    All the services shows retrieving. 
    jeudi 27 octobre 2011 10:44
  • I can take a while for the control panel to update. The status retrieving is showing because the information is retreived from the CMS. Can you wait 5 min and see if the status is updated?

     

    Sebastiaan Poels

    www.unifiedcollaboration.nl

     


    Sebastiaan Poels www.unifiedcollaboration.nl
    I have been waiting for a few weeks. All the server were rebooted during that time, including back-end and DC.
    jeudi 27 octobre 2011 10:46
  • Hi,Arturas,

    When you state "Everything was ok for 7 months"  do you mean it worked ever before but now it doesn't?

    Are you using the same account to log in Lync control panel?

    Did you change anything before this happpened?Such as update package, file share folder permission,or something else?

    Also please run Get-CsManagementStoreReplicationStatus  cmdlet to check the CMS data replication status and try to run Invoke-csManagementStoreReplication  and  Enable-CsReplica to force the CMS replication to all FE servers.

    Moreover,please check your event viewer to see if there are any error or warning message about Replica Replicator Agent service,if there are event ID 3032 please refer this blog post.

    Regards,

    Sharon

    vendredi 28 octobre 2011 08:29
    Modérateur
  • Hi,Arturas,

    When you state "Everything was ok for 7 months"  do you mean it worked ever before but now it doesn't?

    Are you using the same account to log in Lync control panel?

    Did you change anything before this happpened?Such as update package, file share folder permission,or something else?

    Also please run Get-CsManagementStoreReplicationStatus  cmdlet to check the CMS data replication status and try to run Invoke-csManagementStoreReplication  and  Enable-CsReplica to force the CMS replication to all FE servers.

    Moreover,please check your event viewer to see if there are any error or warning message about Replica Replicator Agent service,if there are event ID 3032 please refer this blog post.

    Regards,

    Sharon

    Yes it worked before, and i noticed it doesn't work few weeks ago.

    Yes it is the same account.

    As i remember i did not changed anything. 

    Everything was replicating before and everything is replicating after these commands.

    There are no any error/warning messages.

    I still see Retrieving.

    vendredi 28 octobre 2011 12:23
  • I think i found solution. After running  "Enable-CsComputer -v" now it is showing status. I will test our deployment for a few days and if everything is fine i will mark this as answer.
    mercredi 2 novembre 2011 09:25
  • Just had the same issue after applying July 2015 CU on 2 Test Lync 2013 Front End servers. Running "Enable-CsComputer -v" resolved it in 2 minutes. 

    Thank you.


    • Modifié Francois Aube jeudi 3 septembre 2015 11:22
    • Proposé comme réponse jaki.tamas lundi 19 octobre 2015 13:37
    jeudi 3 septembre 2015 11:21
  • I have seen the same issue on my Lync 2013 Pool Environment on the Lync Control Panel  all the servers in the Lync Pool  Status is showing retrieving

    I have run the command on all the Servers in the Lync Pool by going to Lync Server Management Shell run as administrator

    Run the below Command on all the servers in the pool One by One and when running Just wait until the status changes on One server than go with the second Server.....

    Enable-CsComputer -v

    Thanks & Regards

    Kasinadh



    jeudi 24 septembre 2015 14:50
  • I noticed the same issue after applying July 2015 CU and restart did not help. Running "Enable-CsComputer -v" resolved the issue. Thank you!

    Surya

    vendredi 30 octobre 2015 03:06