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Lync Archiving with Skype for Business Client

    Question

  • HI

    We are running production Lyn 2010 environment, with Lync archiving using Lync Clients.

    We have as small test group of Office 2016 with Skype 2016 client .

    We are finding that when conversations /chats are archived that have been created via the Skype Client, when exported to eml from the archive server - the conversation gets 'padded out' .

    Instead of having the standard simple eml file with header and conversation in the body we are getting the same , with numerous 'untitled attachment.doc' , 'untitled attachment XXX.hmtl'.etc..

    The attachment contain the same information /chat..

    Lync client archiving exports did not do this. Only when using Skype for Business 2016 client.

    vendredi 7 juillet 2017 03:48

Toutes les réponses

  • Could be due to an interop between server and the client. Have you updated the Lync 2010 servers to very recent CU version?  

    http://thamaraw.com

    vendredi 7 juillet 2017 12:07
  • Hi Thamara, thank you for your response.. I can confirm we are up to date with all server CU - all server types from Front end to archiving.

    dimanche 9 juillet 2017 22:18
  • It could be the typical behavior of the integration. Lync 2010 is out of mainstream support anyway. You should plan for an upgrade to Skype for Business instead. Just not because of this issue, it's because the product is out of support.  

    http://thamaraw.com

    • Proposé comme réponse Molly Wu vendredi 11 août 2017 11:19
    lundi 10 juillet 2017 00:28
  • Yes we are in the midst of upgrading , however this is a test pilot group and for Compliance issues exporting & reviewing from Lync Archive server in their current state is a very messy production.

    With the Lync Chats archived via the same Lync Archive server the exports as a standard eml file with conversation history.
    Now Skype for Business chats via the same Lync Archive server the exports poduce a eml file with numerous doc ot txt attachments.

    Is there a 'MS Proofing process' inbuilt with SFB client? Can the SFB client via csClientPolicy be reduced to plain text?

    lundi 10 juillet 2017 01:50
  • It's not possible to do with the client policy. In Skype for Business, the export method is different. So, it might not be working the way Lync 2010 worked.

    http://thamaraw.com

    lundi 10 juillet 2017 02:38
  • Ok thank you.. Kind find anywhere re Lync 2010 environment and Skype For Business(versions) compatibility issues/checklist.

    Does one exist?

    Thanks for you help

    lundi 10 juillet 2017 05:25
  • The client and Exchange side compatibility metric is there. But, not what you're looking for

    https://technet.microsoft.com/en-us/library/gg412817.aspx 


    http://thamaraw.com

    lundi 10 juillet 2017 06:31
  • Hi DJD1977,

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    Best Regards,

    Molly Wu
    TechNet Community Support


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    • Modifié Molly Wu vendredi 14 juillet 2017 09:09
    vendredi 14 juillet 2017 09:08