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Impossible d'installer les maj RRS feed

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    Bonjour,

    voila,j'ai un problème lors du déploiement des mises a jours au clients.

    la plupart des client n'arrivent pas a installes les maj que ce soit des maj windows ou maj FEP.

    l’erreur que je reçois est code error 0x80024400A avec comme description :

    Identique a SOAPCLIENT_PARSE_ERROR -le client soap n'a pas réussi a analyser la réponse du serveur.

    NB: cela a fonctionner a merveille pendent des années,mais après oups !!!!!!!!!!.

    votre aide sera plus que appréciée.

    salutations.

    mercredi 3 décembre 2014 12:33
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    Bonjour,

    Enfin après une longue recherche sur google,j'ai trouve un workaround pour remédier a ce problème.

    il s'agit d’exécuter la commande suivante :

    netsh winhttp reset proxy sur mes clients

    Cette commande élimine le proxy qui existe au niveau du client.

    J'ai fait des test sur quelques machines,mais comment faire pour l'ensemble des machines en question (automation ou !!!!!!)

    NB: nos machines clientes accède a internet via un proxy,et lorsqu'on applique cette commande ,es-que on perd la connexion a internet.

    Merci pour votre aide .

    samedi 6 décembre 2014 16:57
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    Bonjour,

    Pouvez vous poster le contenu du WindowsUpdate.log ? vous le trouvez au niveau du C:\windows

    Merci

    Best Regards Don't forget to mark it as answer if it helps

    mercredi 3 décembre 2014 16:38
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    Bonjour,

    Avez-vous reussi à résoudre vos problèmes?

    Cordialement,
    Boris

    Votez! Appel à la contribution. Nous vous prions de considérer que dans le cadre de ce forum on n’offre pas de support technique et aucune garantie de la part de Microsoft ne peut être offerte.

    vendredi 5 décembre 2014 08:11
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    bonjour,

    voila le log WindowsUpdate.log en question:

    2014-12-05 14:55:00:749 1076 12f0 Agent ** START **  Agent: Finding updates [CallerId = CcmExec]
    2014-12-05 14:55:00:749 1076 12f0 Agent *********
    2014-12-05 14:55:00:749 1076 12f0 Agent  * Include potentially superseded updates
    2014-12-05 14:55:00:749 1076 12f0 Agent  * Online = Yes; Ignore download priority = Yes
    2014-12-05 14:55:00:749 1076 12f0 Agent  * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
    2014-12-05 14:55:00:749 1076 12f0 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-12-05 14:55:00:749 1076 12f0 Agent  * Search Scope = {Machine}
    2014-12-05 14:55:03:235 1076 12f0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-12-05 14:55:03:235 1076 12f0 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://algrebsccm001.reb.ad.algreb.com.dz:80/ClientWebService/client.asmx
    2014-12-05 14:55:03:236 1076 12f0 PT WARNING: Cached cookie has expired or new PID is available
    2014-12-05 14:55:03:236 1076 12f0 PT Initializing simple targeting cookie, clientId = 612c1184-de26-4e60-84c3-5b3807dd5975, target group = , DNS name = reb5015.reb.ad.algreb.com.dz
    2014-12-05 14:55:03:236 1076 12f0 PT  Server URL = http://algrebsccm001.reb.ad.algreb.com.dz:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400a
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: PopulateAuthCookies failed: 0x8024400a
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: RefreshCookie failed: 0x8024400a
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: RefreshPTState failed: 0x8024400a
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: Sync of Updates: 0x8024400a
    2014-12-05 14:55:05:902 1076 12f0 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400a
    2014-12-05 14:55:05:902 1076 12f0 Agent  * WARNING: Failed to synchronize, error = 0x8024400A
    2014-12-05 14:55:05:903 1076 12f0 Agent  * WARNING: Exit code = 0x8024400A
    2014-12-05 14:55:05:903 1076 12f0 Agent *********
    2014-12-05 14:55:05:903 1076 12f0 Agent **  END  **  Agent: Finding updates [CallerId = CcmExec]
    2014-12-05 14:55:05:903 1076 12f0 Agent *************
    2014-12-05 14:55:05:903 1076 12f0 Agent WARNING: WU client failed Searching for update with error 0x8024400a
    2014-12-05 14:55:05:934 1504 488 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
    2014-12-05 14:55:05:934 1504 488 COMAPI  - Updates found = 0
    2014-12-05 14:55:05:934 1504 488 COMAPI  - WARNING: Exit code = 0x00000000, Result code = 0x8024400A
    2014-12-05 14:55:05:934 1504 488 COMAPI ---------
    2014-12-05 14:55:05:934 1504 488 COMAPI --  END  --  COMAPI: Search [ClientId = CcmExec]
    2014-12-05 14:55:05:934 1504 488 COMAPI -------------
    2014-12-05 14:55:05:935 1504 488 COMAPI WARNING: Operation failed due to earlier error, hr=8024400A
    2014-12-05 14:55:05:935 1504 488 COMAPI FATAL: Unable to complete asynchronous search. (hr=8024400A)
    2014-12-05 14:55:06:007 1504 bd0 COMAPI -------------
    2014-12-05 14:55:06:007 1504 bd0 COMAPI -- START --  COMAPI: Search [ClientId = CcmExec]
    2014-12-05 14:55:06:007 1504 bd0 COMAPI ---------
    2014-12-05 14:55:06:009 1076 12f0 Agent *************
    2014-12-05 14:55:06:009 1076 12f0 Agent ** START **  Agent: Finding updates [CallerId = CcmExec]
    2014-12-05 14:55:06:009 1504 bd0 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
    2014-12-05 14:55:06:009 1076 12f0 Agent *********
    2014-12-05 14:55:06:009 1076 12f0 Agent  * Include potentially superseded updates
    2014-12-05 14:55:06:009 1076 12f0 Agent  * Online = Yes; Ignore download priority = Yes
    2014-12-05 14:55:06:009 1076 12f0 Agent  * Criteria = "(DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')"
    2014-12-05 14:55:06:009 1076 12f0 Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-12-05 14:55:06:009 1076 12f0 Agent  * Search Scope = {Machine}
    2014-12-05 14:55:06:516 1076 12f0 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2014-12-05 14:55:06:516 1076 12f0 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://algrebsccm001.reb.ad.algreb.com.dz:80/ClientWebService/client.asmx
    2014-12-05 14:55:06:525 1076 12f0 PT WARNING: Cached cookie has expired or new PID is available
    2014-12-05 14:55:06:525 1076 12f0 PT Initializing simple targeting cookie, clientId = 612c1184-de26-4e60-84c3-5b3807dd5975, target group = , DNS name = reb5015.reb.ad.algreb.com.dz
    2014-12-05 14:55:06:525 1076 12f0 PT  Server URL = http://algrebsccm001.reb.ad.algreb.com.dz:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400a
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: PopulateAuthCookies failed: 0x8024400a
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: RefreshCookie failed: 0x8024400a
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: RefreshPTState failed: 0x8024400a
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: Sync of Updates: 0x8024400a
    2014-12-05 14:55:06:600 1076 12f0 PT WARNING: SyncServerUpdatesInternal failed: 0x8024400a
    2014-12-05 14:55:06:601 1076 12f0 Agent  * WARNING: Failed to synchronize, error = 0x8024400A
    2014-12-05 14:55:06:606 1076 12f0 Agent  * WARNING: Exit code = 0x8024400A
    2014-12-05 14:55:06:606 1076 12f0 Agent *********
    2014-12-05 14:55:06:606 1076 12f0 Agent **  END  **  Agent: Finding updates [CallerId = CcmExec]
    2014-12-05 14:55:06:606 1076 12f0 Agent *************
    2014-12-05 14:55:06:606 1076 12f0 Agent WARNING: WU client failed Searching for update with error 0x8024400a
    2014-12-05 14:55:06:672 1504 bd0 COMAPI >>--  RESUMED  -- COMAPI: Search [ClientId = CcmExec]
    2014-12-05 14:55:06:740 1504 bd0 COMAPI  - Updates found = 0
    2014-12-05 14:55:06:740 1504 bd0 COMAPI  - WARNING: Exit code = 0x00000000, Result code = 0x8024400A
    2014-12-05 14:55:06:740 1504 bd0 COMAPI ---------
    2014-12-05 14:55:06:740 1504 bd0 COMAPI --  END  --  COMAPI: Search [ClientId = CcmExec]
    2014-12-05 14:55:06:740 1504 bd0 COMAPI -------------
    2014-12-05 14:55:06:741 1504 bd0 COMAPI WARNING: Operation failed due to earlier error, hr=8024400A
    2014-12-05 14:55:06:741 1504 bd0 COMAPI FATAL: Unable to complete asynchronous search. (hr=8024400A)
    2014-12-05 14:55:10:875 1076 12f0 Report REPORT EVENT: {0921C896-F3DC-406A-BE56-1E3D670B75F5} 2014-12-05 14:55:05:903+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400a CcmExec Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400a.
    2014-12-05 14:55:10:998 1076 12f0 Report REPORT EVENT: {747F9967-1200-4713-92B1-1F1353DB5988} 2014-12-05 14:55:06:605+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024400a CcmExec Failure Software Synchronization Windows Update Client failed to detect with error 0x8024400a.
    2014-12-05 14:55:11:005 1076 12f0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-12-05 14:55:11:005 1076 12f0 Report WER Report sent: 7.6.7600.256 0x8024400a 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2014-12-05 14:55:11:018 1076 12f0 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2014-12-05 14:55:11:018 1076 12f0 Report WER Report sent: 7.6.7600.256 0x8024400a 00000000-0000-0000-0000-000000000000 Scan 101 Managed
    2014-12-05 14:55:11:018 1076 12f0 Report CWERReporter finishing event handling. (00000000)
    2014-12-05 15:03:48:378 1076 12f0 PT WARNING: Cached cookie has expired or new PID is available
    2014-12-05 15:03:48:378 1076 12f0 PT Initializing simple targeting cookie, clientId = 612c1184-de26-4e60-84c3-5b3807dd5975, target group = , DNS name = reb5015.reb.ad.algreb.com.dz
    2014-12-05 15:03:48:378 1076 12f0 PT  Server URL = http://algrebsccm001.reb.ad.algreb.com.dz:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-12-05 15:03:48:423 1076 12f0 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
    2014-12-05 15:03:48:423 1076 12f0 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400a
    2014-12-05 15:03:48:423 1076 12f0 PT WARNING: PopulateAuthCookies failed: 0x8024400a
    2014-12-05 15:03:48:423 1076 12f0 PT WARNING: RefreshCookie failed: 0x8024400a
    2014-12-05 15:03:48:423 1076 12f0 PT WARNING: RefreshPTState failed: 0x8024400a
    2014-12-05 15:03:48:423 1076 12f0 PT WARNING: PTError: 0x8024400a
    2014-12-05 15:03:48:423 1076 12f0 Report WARNING: Reporter failed to upload events with hr = 8024400a.
    2014-12-05 15:03:48:423 1076 12f0 Report WARNING: Discarding a batch of 2 events because they have expired.
    2014-12-05 15:03:48:484 1076 12f0 PT WARNING: Cached cookie has expired or new PID is available
    2014-12-05 15:03:48:484 1076 12f0 PT Initializing simple targeting cookie, clientId = 612c1184-de26-4e60-84c3-5b3807dd5975, target group = , DNS name = reb5015.reb.ad.algreb.com.dz
    2014-12-05 15:03:48:484 1076 12f0 PT  Server URL = http://algrebsccm001.reb.ad.algreb.com.dz:80/SimpleAuthWebService/SimpleAuth.asmx
    2014-12-05 15:03:48:553 1076 12f0 PT WARNING: GetAuthorizationCookie failure, error = 0x8024400A, soap client error = 10, soap error code = 0, HTTP status code = 200
    2014-12-05 15:03:48:553 1076 12f0 PT WARNING: Failed to initialize Simple Targeting Cookie: 0x8024400a
    2014-12-05 15:03:48:553 1076 12f0 PT WARNING: PopulateAuthCookies failed: 0x8024400a
    2014-12-05 15:03:48:553 1076 12f0 PT WARNING: RefreshCookie failed: 0x8024400a
    2014-12-05 15:03:48:553 1076 12f0 PT WARNING: RefreshPTState failed: 0x8024400a
    2014-12-05 15:03:48:553 1076 12f0 PT WARNING: PTError: 0x8024400a
    2014-12-05 15:03:48:553 1076 12f0 Report WARNING: Reporter failed to upload events with hr = 8024400a.

    c'est les memes erreurs sur pas mal de machines.

    NB:sur d'autres machines dans d'autres vlan tout va bien .

    vendredi 5 décembre 2014 14:09
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  • Question
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    Bonjour,

    Enfin après une longue recherche sur google,j'ai trouve un workaround pour remédier a ce problème.

    il s'agit d’exécuter la commande suivante :

    netsh winhttp reset proxy sur mes clients

    Cette commande élimine le proxy qui existe au niveau du client.

    J'ai fait des test sur quelques machines,mais comment faire pour l'ensemble des machines en question (automation ou !!!!!!)

    NB: nos machines clientes accède a internet via un proxy,et lorsqu'on applique cette commande ,es-que on perd la connexion a internet.

    Merci pour votre aide .

    samedi 6 décembre 2014 16:57
    |