none
Windows update erreur 800f0831 sur W2012R2 - vérification cbspersist - Erreur non trouvée RRS feed

  • Question

  • bonjour,

    je n'arrive plus a passer les mises à jour sur un de mes serveurs windows 2012r2 depuis mai;

    le fichier cbspersist donne un certain ombre d'erreurs mais il n'y a pas d'indication sur un package manquant.

    les erreurs sont les suivantes et indiquent plutôt un package invalide mais impossible de trouver;

    si quelqu'un pouvait m'apporter son aide, elle serait grandement appréciée;

    par avance merci;

    2020-07-29 03:54:46, Info                  CBS    SQM: Requesting upload of all unsent reports.

    2020-07-29 03:54:46, Info                  CBS    SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]

    2020-07-29 03:54:46, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]

    2020-07-29 03:54:46, Info                  CBS    SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6

    2020-07-29 03:54:46, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

    2020-07-29 03:54:46, Info                  CBS    NonStart: Set pending store consistency check.

    2020-07-29 03:54:46, Info                  CBS    Session: 30827851_1011561782 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1043716472 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046136772 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046496763 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046516802 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046536821 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046556779 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046597137 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046606898 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046636762 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:49, Info                  CBS    Session: 30827851_1046646896 initialized by client WindowsUpdateAgent.

    2020-07-29 03:54:49, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-07-29 03:54:49, Info                  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    2020-07-29 03:54:51, Info                  CBS    Read out cached applicability from TiLight for package: KB3175443-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.5, ApplicableState: 0, CurrentState:0

    2020-07-29 03:54:51, Info                  CBS    Read out cached applicability from TiLight for package: KB3177723-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.0, ApplicableState: 0, CurrentState:0


    lundi 24 août 2020 07:31

Réponses

Toutes les réponses

  • Bonjour.

    Avez-vous consulté ces articles ? :

    https://support.microsoft.com/fr-fr/help/4477073/error-0x800f0831-when-you-install-an-update

    et

    https://www.sysnative.com/forums/threads/error-code-800f0831-when-installing-updates-on-server-2012-r2.25625/

    PS : Question subsidiaire : Aviez-vous W7 sur votre HDD avant W2012R2 ?


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/


    lundi 24 août 2020 07:40
  • Well, when reading https://www.sysnative.com/forums/threads/error-code-800f0831-when-installing-updates-on-server-2012-r2.25625/page-20; that's great they could finally find a solution by reinstallation all packages 1 by 1 for months. 

    This is just that, life is too short, it would take less time to reinstall completely the server.

    At least after performing Dism /online/cleanup-image /restorehealth /source:win:souce\install.wim:1 /limitaccess and realized a sfc /scannow with success (not any integrity violation).
    I still get the same error type "
    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]".

    <where>

    2020-08-25 03:42:35, Info  CBS  Session: 30833281_26622223 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS  Session: 30833281_27090636 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS  Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

    2020-08-25 03:42:35, Info  CBS  Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27090637 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2020-08-25 03:42:35, Info  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27090638 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2020-08-25 03:42:35, Info  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27090639 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27090640 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2020-08-25 03:42:35, Info  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27247321 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2020-08-25 03:42:35, Info  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27247322 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info   CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2020-08-25 03:42:35, Info  CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
    2020-08-25 03:42:35, Info  CBS    Session: 30833281_27247323 initialized by client WindowsUpdateAgent.
    2020-08-25 03:42:35, Info  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
    2020-08-25 03:42:35, Info   CBS    Failed to OpenPackage using worker session [HRESULT = 0x800f0805]

    <then it goes right :>

    2020-08-25 03:42:36, Info  CBS    Read out cached applicability from TiLight for package: KB3175443-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.5, ApplicableState: 0, CurrentState:0 

    2020-08-25 03:42:36, Info   CBS    Read out cached applicability from TiLight for package: KB3175443-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.5, ApplicableState: 0, CurrentState:0
    2020-08-25 03:42:36, Info    CBS    Read out cached applicability from TiLight for package: KB3177723-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.0, ApplicableState: 0, CurrentState:0
    2020-08-25 03:42:36, Info   CBS    Read out cached applicability from TiLight for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19785.1.10, ApplicableState: 112, CurrentState:64
    2020-08-25 03:42:36, Info  CBS    Read out cached applicability from TiLight for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19756.1.14, ApplicableState: 112, CurrentState:64

    .....

    Any other idea?
    Thank you for your support

    mercredi 26 août 2020 08:27
  • Bonjour,

    Concernant le 1er lien, je vous répondrai que oui, c'est d'ailleurs la source de mon message.

    Je n'obtiens aucune indication sur un "< Missing_Package > représente le package pour laquelle le manifeste est manquant." dans le rapport du CBS.


    Concernant le 2nd lien, j'ai utilisé l'outil MS de récupération et de nettoyage du registre des MAJ. 

    Cela n'a rien donné non plus. J'obtiens toujours la même erreur.

    Néanmoins, je vois que la procédure et les explications de ce lien s'orientent sur une alternative intéressante : https://www.systemcenterblog.co.uk/2018/03/sccm-software-update-failure.html?showComment=1528962601255#c8967141151990126176

    Je suis en train de creuser le sujet. 
    Je reviendrai mais tenais à vous remercier pour votre réponse.
    A bientôt.

    mercredi 26 août 2020 08:27
  • PS : Question subsidiaire : Aviez-vous W7 sur votre HDD avant W2012R2 ?

    Non il s'agit bel et bien d'un server natif Windows 2012 R2, machine physique.

    Le reste des serveurs sont des VMs sous W2012 R2 et n'ont jamais rencontré cette erreur.

    Merci.

    mercredi 26 août 2020 14:51
  • Bonjour.

    J'ai cru que 2 KB citées dans votre 1er listing ne concernaient que W7. Mais en fait, non, je me suis trompé. Elles concernent aussi Windows Server 2012 R2.

    Alors, essayez de désinstaller puis réinstaller ces 2 vieilles KB depuis le catalogue Microsoft :

    KB3175443 => http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3175443 (Mise à jour de sécurité pour Internet Explorer 11 pour Windows Server 2012 R2 du 08/08/2016 )
    et
    KB3177723 => http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3177723 (Mise à jour pour Windows Server 2012 R2 du 15/08/2016 )


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/

    mercredi 26 août 2020 15:11