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Windows update erreur 800f0831 sur W2012R2 - vérification cbspersist - Erreur non trouvée

Question
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bonjour,
je n'arrive plus a passer les mises à jour sur un de mes serveurs windows 2012r2 depuis mai;
le fichier cbspersist donne un certain ombre d'erreurs mais il n'y a pas d'indication sur un package manquant.
les erreurs sont les suivantes et indiquent plutôt un package invalide mais impossible de trouver;
si quelqu'un pouvait m'apporter son aide, elle serait grandement appréciée;
par avance merci;
2020-07-29 03:54:46, Info CBS SQM: Requesting upload of all unsent reports.
2020-07-29 03:54:46, Info CBS SQM: Failed to start upload with file pattern: C:\Windows\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2020-07-29 03:54:46, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2020-07-29 03:54:46, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\Windows\servicing\sqm\*_all.sqm, flags: 0x6
2020-07-29 03:54:46, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2020-07-29 03:54:46, Info CBS NonStart: Set pending store consistency check.
2020-07-29 03:54:46, Info CBS Session: 30827851_1011561782 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Session: 30827851_1043716472 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Session: 30827851_1046136772 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Session: 30827851_1046496763 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:49, Info CBS Session: 30827851_1046516802 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:49, Info CBS Session: 30827851_1046536821 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:49, Info CBS Session: 30827851_1046556779 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Session: 30827851_1046597137 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:49, Info CBS Session: 30827851_1046606898 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:49, Info CBS Session: 30827851_1046636762 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:49, Info CBS Session: 30827851_1046646896 initialized by client WindowsUpdateAgent.
2020-07-29 03:54:49, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-07-29 03:54:49, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-07-29 03:54:51, Info CBS Read out cached applicability from TiLight for package: KB3175443-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.5, ApplicableState: 0, CurrentState:0
2020-07-29 03:54:51, Info CBS Read out cached applicability from TiLight for package: KB3177723-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.0, ApplicableState: 0, CurrentState:0
Réponses
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Bonjour.
J'ai cru que 2 KB citées dans votre 1er listing ne concernaient que W7. Mais en fait, non, je me suis trompé. Elles concernent aussi Windows Server 2012 R2.
Alors, essayez de désinstaller puis réinstaller ces 2 vieilles KB depuis le catalogue Microsoft :
KB3175443 => http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3175443 (Mise à jour de sécurité pour Internet Explorer 11 pour Windows Server 2012 R2 du 08/08/2016 )
et
KB3177723 => http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3177723 (Mise à jour pour Windows Server 2012 R2 du 15/08/2016 )Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/
- Proposé comme réponse Nedeltcho PopovMicrosoft contingent staff vendredi 28 août 2020 06:03
- Marqué comme réponse Nedeltcho PopovMicrosoft contingent staff vendredi 4 septembre 2020 10:56
Toutes les réponses
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Bonjour.
Avez-vous consulté ces articles ? :
https://support.microsoft.com/fr-fr/help/4477073/error-0x800f0831-when-you-install-an-update
et
PS : Question subsidiaire : Aviez-vous W7 sur votre HDD avant W2012R2 ?
Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/
- Modifié Georges News lundi 24 août 2020 07:45 Ajout PS
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Well, when reading https://www.sysnative.com/forums/threads/error-code-800f0831-when-installing-updates-on-server-2012-r2.25625/page-20; that's great they could finally find a solution by reinstallation all packages 1 by 1 for months.
This is just that, life is too short, it would take less time to reinstall completely the server.
At least after performing Dism /online/cleanup-image /restorehealth /source:win:souce\install.wim:1 /limitaccess and realized a sfc /scannow with success (not any integrity violation).
I still get the same error type "Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]".<where>
2020-08-25 03:42:35, Info CBS Session: 30833281_26622223 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Session: 30833281_27090636 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-08-25 03:42:35, Info CBS Session: 30833281_27090637 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-08-25 03:42:35, Info CBS Session: 30833281_27090638 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-08-25 03:42:35, Info CBS Session: 30833281_27090639 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Session: 30833281_27090640 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-08-25 03:42:35, Info CBS Session: 30833281_27247321 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-08-25 03:42:35, Info CBS Session: 30833281_27247322 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]
2020-08-25 03:42:35, Info CBS Session: 30833281_27247323 initialized by client WindowsUpdateAgent.
2020-08-25 03:42:35, Info CBS Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]
2020-08-25 03:42:35, Info CBS Failed to OpenPackage using worker session [HRESULT = 0x800f0805]<then it goes right :>
2020-08-25 03:42:36, Info CBS Read out cached applicability from TiLight for package: KB3175443-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.5, ApplicableState: 0, CurrentState:0
2020-08-25 03:42:36, Info CBS Read out cached applicability from TiLight for package: KB3175443-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.5, ApplicableState: 0, CurrentState:0
2020-08-25 03:42:36, Info CBS Read out cached applicability from TiLight for package: KB3177723-MappingPackage~31bf3856ad364e35~amd64~~6.3.1.0, ApplicableState: 0, CurrentState:0
2020-08-25 03:42:36, Info CBS Read out cached applicability from TiLight for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19785.1.10, ApplicableState: 112, CurrentState:64
2020-08-25 03:42:36, Info CBS Read out cached applicability from TiLight for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~9600.19756.1.14, ApplicableState: 112, CurrentState:64.....
Any other idea?
Thank you for your support -
Bonjour,
Concernant le 1er lien, je vous répondrai que oui, c'est d'ailleurs la source de mon message.
Je n'obtiens aucune indication sur un "< Missing_Package > représente le package pour laquelle le manifeste est manquant." dans le rapport du CBS.
Concernant le 2nd lien, j'ai utilisé l'outil MS de récupération et de nettoyage du registre des MAJ.Cela n'a rien donné non plus. J'obtiens toujours la même erreur.
Néanmoins, je vois que la procédure et les explications de ce lien s'orientent sur une alternative intéressante : https://www.systemcenterblog.co.uk/2018/03/sccm-software-update-failure.html?showComment=1528962601255#c8967141151990126176
Je suis en train de creuser le sujet.
Je reviendrai mais tenais à vous remercier pour votre réponse.
A bientôt. -
-
Bonjour.
J'ai cru que 2 KB citées dans votre 1er listing ne concernaient que W7. Mais en fait, non, je me suis trompé. Elles concernent aussi Windows Server 2012 R2.
Alors, essayez de désinstaller puis réinstaller ces 2 vieilles KB depuis le catalogue Microsoft :
KB3175443 => http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3175443 (Mise à jour de sécurité pour Internet Explorer 11 pour Windows Server 2012 R2 du 08/08/2016 )
et
KB3177723 => http://catalog.update.microsoft.com/v7/site/Search.aspx?q=KB3177723 (Mise à jour pour Windows Server 2012 R2 du 15/08/2016 )Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/
- Proposé comme réponse Nedeltcho PopovMicrosoft contingent staff vendredi 28 août 2020 06:03
- Marqué comme réponse Nedeltcho PopovMicrosoft contingent staff vendredi 4 septembre 2020 10:56