After installation of Internet Explorer 9 the PC give a STOP message and never reboot RRS feed

  • Question

  • Hi!  I got 2 symptoms for the same thing.  Our programers PCs are installed with Windows 7 professional x64 SP1 with french MUI plus a Office 2007 enterprise.  There is a couple of programming softwares like Visual Studios 2005 and 2008 and a couple of others. 

    Now, when programmers did install IE9 with the Windows Updates website none of them except one did reboot correctly.  All of them did reboot at the Windows startup screen and only one of them did show a BSOD with a STOP 0x0000027.  I did fix them all by restoring to a previous restore point except one that is working but not IE and it affected Microsoft Access 2007 that is always complaining about DLLs.

    All the other windows updates did work perfectly with no error but as soon I'm installing IE9 they are all crashing so I hide the installation of IE9 for now but I'd love to now how to fix that the fastest possible.  They are all copies of the same environment that we preinstalled so they are supposed to be identical and we still got one reacting differently.  I have 39 PCs to fix with the same issue so any help would be appreciated.


    Thank you!

    mardi 14 juin 2011 16:04


Toutes les réponses

  • Hi,

    Thank for posting on technet. Because this forum is dedicated to french people, I suggest you to post your question in the Internet Explorer english forum.


    You will get a better support then.


    Revue du Geek | Déployer Windows 7 avec MDT 2010
    mardi 14 juin 2011 16:49
  • Hello,

    like Yannick said, this is a frensh forum.

    As you don't seems to speak frensh I will ensure troubleshooting your problem in english here.

    Bug Check Code 0x27: http://msdn.microsoft.com/en-us/library/ff557446(VS.85).aspx

    Have a look to the mentioned resolution.

    For more information, use Microsoft Skydrive to upload dump files (c:\windows\minidumps) and post a link here.

    You can can also contact Microsoft CSS.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    mardi 14 juin 2011 17:51