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Erreur Windows Update : FATAL: SelfUpdate check failed, err = 0x80244018 RRS feed

  • Question

  • Bonjour,

    sur un système Windows 7 x64 j'ai l'erreur suivante :

    2018-03-07 14:38:43:738 580 adc AU Triggering Online detection (interactive)
    2018-03-07 14:38:43:738 580 e68 AU #############
    2018-03-07 14:38:43:738 580 e68 AU ## START ##  AU: Search for updates
    2018-03-07 14:38:43:738 580 e68 AU #########
    2018-03-07 14:38:43:741 580 e68 AU <<## SUBMITTED ## AU: Search for updates [CallId = {27609B91-4858-4C31-9CBC-516D36BD04BE}]
    2018-03-07 14:38:43:741 580 103c Agent *************
    2018-03-07 14:38:43:741 580 103c Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-03-07 14:38:43:741 580 103c Agent *********
    2018-03-07 14:38:43:741 580 103c Agent   * Online = Yes; Ignore download priority = No
    2018-03-07 14:38:43:741 580 103c Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-03-07 14:38:43:741 580 103c Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2018-03-07 14:38:43:741 580 103c Agent   * Search Scope = {Machine}
    2018-03-07 14:38:43:741 580 103c Setup Checking for agent SelfUpdate
    2018-03-07 14:38:43:741 580 103c Setup Client version: Core: 7.6.7601.23806  Aux: 7.6.7601.23806
    2018-03-07 14:38:43:792 580 103c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2018-03-07 14:38:43:793 580 103c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2018-03-07 14:38:43:793 580 103c Misc WARNING: DownloadFileInternal failed for http://ds.download.windowsupdate.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190193
    2018-03-07 14:38:43:854 580 103c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2018-03-07 14:38:43:854 580 103c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2018-03-07 14:38:43:854 580 103c Misc WARNING: DownloadFileInternal failed for http://download.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190193
    2018-03-07 14:38:43:887 580 103c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190193
    2018-03-07 14:38:43:887 580 103c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190193
    2018-03-07 14:38:43:888 580 103c Misc WARNING: DownloadFileInternal failed for http://fe2.update.microsoft.com/v11/2/windowsupdate/redir/v6-win7sp1-wuredir.cab: error 0x80190193
    2018-03-07 14:38:43:888 580 103c Setup FATAL: GetIdentUrlFromRedirector, err = 0x80190193
    2018-03-07 14:38:43:888 580 103c Setup WARNING: SelfUpdate check failed to download package information, error = 0x80244018
    2018-03-07 14:38:43:888 580 103c Setup FATAL: SelfUpdate check failed, err = 0x80244018
    2018-03-07 14:38:43:888 580 103c Agent   * WARNING: Skipping scan, self-update check returned 0x80244018
    2018-03-07 14:38:43:888 580 103c Agent   * WARNING: Exit code = 0x80244018
    2018-03-07 14:38:43:888 580 103c Agent *********
    2018-03-07 14:38:43:888 580 103c Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-03-07 14:38:43:888 580 103c Agent *************
    2018-03-07 14:38:43:888 580 103c Agent WARNING: WU client failed Searching for update with error 0x80244018
    2018-03-07 14:38:43:888 580 13e0 AU >>##  RESUMED  ## AU: Search for updates [CallId = {27609B91-4858-4C31-9CBC-516D36BD04BE}]
    2018-03-07 14:38:43:888 580 13e0 AU   # WARNING: Search callback failed, result = 0x80244018
    2018-03-07 14:38:43:888 580 13e0 AU   # WARNING: Failed to find updates with error code 80244018
    2018-03-07 14:38:43:888 580 13e0 AU #########
    2018-03-07 14:38:43:888 580 13e0 AU ##  END  ##  AU: Search for updates [CallId = {27609B91-4858-4C31-9CBC-516D36BD04BE}]
    2018-03-07 14:38:43:888 580 13e0 AU #############
    2018-03-07 14:38:43:888 580 13e0 AU Successfully wrote event for AU health state:1
    2018-03-07 14:38:43:889 580 13e0 AU AU setting next detection timeout to 2018-03-07 18:38:43
    2018-03-07 14:38:43:889 580 13e0 AU Setting AU scheduled install time to 2018-03-07 23:00:00
    2018-03-07 14:38:43:889 580 13e0 AU Successfully wrote event for AU health state:1
    2018-03-07 14:38:43:889 580 13e0 AU Successfully wrote event for AU health state:1

    Tous les outils Microsoft de réparation Windows Update n'ont rien donné.

    Merci!

    mercredi 7 mars 2018 13:51

Réponses

  • Bonjour Hubert Sophinfo,

    Avez-vous effectué les étapes proposées dans le thread ci-dessous :

    https://support.microsoft.com/fr-fr/help/10164/fix-windows-update-errors

    Je vous remercie par avance pour votre retour.
     
    Cordialement,
    Nedeltcho


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    jeudi 8 mars 2018 12:25